Director, Customer Experience Jobs in New York, NY

Lead the transformation of customer experience by unifying teams, developing strategies, and managing high-stakes client interactions. Drive product collaboration and operational excellence through in...

Lead the CX Strategy team to enhance customer journeys, improve retention, and drive strategic initiatives across Customer Success, Renewals, and Professional Services in a dynamic, cross-functional e...

Lead strategic development and execution of digital solutions to enhance client success, drive growth, and ensure excellent communication with stakeholders while managing cross-functional teams and pr...

Shape the future of customer experience by leading global support and engagement initiatives. Drive operational excellence and innovation in a digital-first environment while fostering a collaborative...

Take ownership of driving sales and strategic partnerships to grow revenue through innovative Salesforce solutions. Collaborate with cross-functional teams to identify opportunities, nurture relations...

Champion a transformative customer experience by defining, scaling, and operationalizing cross-functional strategies that enhance user engagement and streamline processes across DoorDash's diverse mar...

Lead transformational initiatives in financial services, leveraging AI and modern banking expertise to drive digital change. Collaborate across teams while adhering to regulatory standards, ensuring e...

Champion the creation of impactful brand and marketing strategies that drive growth and engagement. Lead a high-performing team to deliver innovative campaigns using data-driven insights to enhance me...

Shape the vision for global contact center technologies, enhancing customer experience. Lead cross-functional teams to deliver innovative solutions and drive product lifecycle management in an agile e...

Join a team that's focused on elevating brand experience through strategic marketing, campaign execution, and consumer engagement. Drive consistency and creativity across touchpoints to enhance brand...

Elevate customer success by leading strategic initiatives and mentoring teams. You'll drive satisfaction through collaboration, data analysis, and innovative solutions that enhance client relationship...

Transform the landscape of product delivery in government, leading a dynamic team of Product and Delivery Managers to enhance public service efficacy through innovative practices and capacity building...

Drive data-inspired insights to enhance product strategy and customer experiences. Lead a cross-functional team, influencing business decisions through analytics while fostering a culture of innovatio...

Elevate your career by driving revenue growth and client relationships in the programmatic advertising space. As a strategic leader, you'll shape sales strategies, foster partnerships, and lead impact...

Lead the charge in optimizing service delivery operations to meet growth goals while ensuring speed, safety, and quality in field service execution for an expanding organization...

Lead the charge in client experience by harnessing strategic partnerships and operational excellence. Drive business growth, foster team collaboration, and cultivate executive relationships for optima...

Elevate client success through innovative media strategies, team leadership, and data-driven insights. Collaborate with stakeholders to ensure efficient workflows and deliver high-quality, integrated...

Unlock potential by leading strategic operations in process improvement and customer service. Oversee cross-departmental initiatives, streamline workflows, and enhance service delivery while fostering...

Lead the charge in optimizing post-enrollment client experiences, ensuring quality and impact through strategic oversight and process enhancement across coaching and fulfillment teams as the organizat...

Join our dynamic team to enhance the customer journey by improving support operations, optimizing processes, and translating customer insights into actionable strategies for better experiences with ou...

Transform client interactions by managing solutions and enhancing relationships through exceptional support and problem-solving skills in a dynamic finance environment...

Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...

Lead the charge in transforming customer experience through innovative product solutions. Build and guide a high-performing team to enhance support interactions while leveraging AI and multi-channel s...

Shape the future of customer experience by leading product innovation for AI-driven support systems. Oversee a dynamic team to enhance satisfaction and efficiency, and create proactive engagement stra...

Transform the B2B product marketing landscape by leading strategic initiatives, enhancing market positioning, and driving revenue growth through innovative programs and stakeholder collaboration acros...