Director, Customer Experience Jobs in Toronto, ON

Transform customer experiences by leading innovative strategies, enhancing satisfaction through data-driven insights, and championing a culture of service excellence. Drive continuous improvement init...

Drive innovation in customer experience by leading strategic programs that enhance satisfaction, optimize service delivery, and leverage data insights. Collaborate with cross-functional teams to embed...

Lead the charge in enhancing risk management processes while collaborating with diverse teams. Drive compliance and operational excellence across multiple business units in a dynamic, fast-paced envir...

Lead strategic experiential marketing initiatives in Canada, driving brand engagement and retailer performance through compliance, quality execution, and innovative solutions. Collaborate across teams...

Shape the future of product development for an innovative inventory intelligence platform. Lead a team to drive strategic vision, enhance AI features, and engage with dealers to deliver superior softw...

Lead enterprise-wide process optimization by establishing a Centre of Excellence. Drive cost reduction, enhance customer and employee experiences, and implement automation strategies for scalable grow...

Shape the future of investment operations by leading transformative initiatives that enhance performance, align stakeholders, and drive measurable enterprise value through strategic change management...

Advance impactful experiential marketing initiatives in Canada by leading strategy, execution, and client relations. Drive brand engagement and financial performance while mentoring teams and ensuring...

Reimagine client engagement as you lead custodial services and manage profit and loss. Drive operational excellence, foster team development, and ensure safety compliance while cultivating strong clie...

Transform Private Banking by leading product strategy, integrating technology, and enhancing client experiences for high-net-worth clients. Leverage innovative solutions to streamline processes, grow...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Shape the future of customer operations by leading a global team to enhance service delivery, drive innovation, and achieve operational excellence across multiple channels in a dynamic environment...

Drive membership growth and enhance member experiences by leading strategic initiatives and fostering high-performing teams across multiple service channels in this pivotal leadership role...

Transform customer experiences through advanced CRO and experimentation. Lead end-to-end strategies while collaborating cross-functionally to enhance digital acquisition and optimize every traveler to...

Architect your future as you drive transformation consulting, generating new advisory opportunities, building executive relationships, and translating client needs into actionable strategies within a...

Transform the paid media landscape by leading innovative strategies that drive audience growth, enhance customer acquisition, and optimize revenue across diverse platforms while guiding a high-perform...

Lead integrated B2B marketing strategies, ensuring alignment across teams to drive measurable pipeline impact and optimize campaign execution for growth...

Champion integrated marketing strategies to drive growth, enhance brand presence, and maximize revenue across diverse club offerings while leading a high-performing team and building external partners...

Lead the charge in innovative communications strategy development and execution. This role requires managing high-profile client relationships, guiding a dynamic team, and driving impactful media camp...

Take ownership of client media strategies by leading execution, optimization, and reporting efforts. Collaborate across teams, manage resources, and leverage analytics to drive impactful digital marke...

Transform marketing strategies by synthesizing data to enhance brand presence, optimize web interactions, and empower franchise partners, while leading a team in a dynamic startup environment focused...

Empower business growth by leading analytics strategies, guiding clients in leveraging data, CRM, and advanced analytics. Serve as a trusted advisor, driving measurable outcomes through effective comm...

Champion a culture of innovation as a strategic partner to senior leaders, driving organizational design, workforce strategies, and AI-led insights to foster high-performing, engaged teams in a fast-p...

Grow your career with a dynamic role that shapes digital strategies, deepens client relationships, and delivers transformative solutions for major telecom clients, all while leading high-performing te...

Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...