Director, Customer Experience Jobs in Calgary, AB

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Unlock your potential by designing and optimizing customer lifecycle campaigns. Lead cross-functional efforts to create seamless customer journeys, ensuring strategic messaging, effective segmentation...

Grow your career with a dynamic role that shapes digital strategies, deepens client relationships, and delivers transformative solutions for major telecom clients, all while leading high-performing te...

Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...

Drive engagement and excellence in customer experience through team leadership, strategic planning, and collaboration with key stakeholders. Cultivate a high-performance culture focused on delivering...

Manage and optimize customer journeys through CRM strategies across email, SMS, and loyalty programs. Lead automation initiatives, analytics reporting, and cross-functional collaboration to enhance cu...

Shape integrated marketing campaigns that drive brand performance. Leverage your expertise to connect strategy with execution in a dynamic environment, influencing a broader team to ensure impactful r...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Oversee the strategy and delivery of impactful customer and partner learning programs, ensuring alignment with product roadmaps and success metrics for effective adoption and implementation across glo...

Lead the execution of our digital customer success strategy. Collaborate with cross-functional teams to design retention programs and drive product adoption, enhancing customer value across a diverse...

Elevate your career by leading product strategy for Market Access solutions, transforming complex healthcare dynamics into actionable insights for clients. Partner with cross-functional teams to drive...

Join a pioneering team to build and lead innovative sales strategies that enhance customer engagement and drive growth through a blend of self-serve segmentation and sales assistance, leveraging data...

Transform payment operations in a high-impact leadership role, driving automation and efficiency across global jurisdictions while managing a diverse team and enhancing customer experiences...

Empower clients to innovate by driving AI transformation in digital CX strategies, merging technology with strategy to create impactful business outcomes in contact center operations...

Make your mark at a leading organization by shaping external affairs and communications. Drive stakeholder engagement, enhance organizational positioning, and lead a high-performing team in a dynamic...

Lead the charge in delivering exceptional customer experiences by coaching and developing a high-performing team in a fast-paced contact center. Foster a positive environment while resolving customer...

Unlock potential by leading website strategy and development to enhance user experience and technical performance. Collaborate cross-functionally to optimize conversions across diverse buyer segments...

Elevate the financial journey for New Canadians by developing and growing a thriving community. Drive engagement and advocacy through culturally relevant education, partnerships, and programs that emp...

Transform B2B enterprise product marketing by driving go-to-market strategies, executing dynamic campaigns, and leading a high-performing team to elevate Instacart's market presence and success in the...

Engage with us to drive operational excellence across our Design organization, fostering collaboration and efficiency. Lead systems development and project management while supporting the VP of Design...

The Principal Architect at TTEC Digital will engineer and design complex Contact Center applications, serving as a subject matter expert in technology impacts on business. This role involves leading t...

Champion sales strategy by leading high-performing remote teams to achieve revenue goals, manage client relations, and optimize performance across a diverse portfolio of hotels. Drive accountability a...

Champion commercial strategy and risk management in a dynamic team, ensuring compliance, overseeing significant contracts, and leading stakeholder engagement while driving financial performance and ch...

Drive innovative product design that enhances user experiences and fosters collaboration across teams. Lead initiatives, advocate for Design Thinking, and create impactful customer journeys in a dynam...

Contribute to transformative design solutions that enhance customer experiences and drive strategic business alignment. Collaborate with cross-functional teams, engage customers directly, and ship imp...