In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Customer Service Manager - Aerospace
$112K - $130K *
Empower customer satisfaction by managing a dedicated team and enhancing service processes. Drive performance through effective communication and collaboration across departments to meet contract obli...
Reposted yesterday
$64K - $97K *
Champion community engagement and operational excellence as you oversee superior customer service operations. Drive sales, foster team development, and ensure compliance—all while inspiring a diverse...
Reposted 1 week ago
$70K - $95K *
Inspire exceptional customer service by leading and developing a high-performing support team, driving improvements in key metrics while ensuring outstanding experiences across all customer interactio...
1 week ago
$80K - $100K *
Drive operational excellence as you lead a multi-site Customer Service team. Champion process improvements while collaborating across functions to enhance customer experiences and standardize workflow...
Today
$90K - $120K *
Champion the success of our customer service team as a Call Center Manager, driving operational excellence and team development in a fast-paced environment focused on improving customer satisfaction a...
Reposted 2 weeks ago
Customer Service Operations Manager - ServiceMac
$73K - $98K *
Drive exceptional customer experiences by leading a high-performing call center team, ensuring operational efficiency, and fostering a culture of service excellence while leveraging data for continuou...
Today
Manager - Customer Service Call Centre
$95K *
Join a dynamic team to lead Global Engagement Center operations, enhancing customer experience and team performance through strategic planning and collaboration with stakeholders to drive value and ef...
1 week ago
Manager - Customer Service Call Centre
$95K *
Join a dynamic team leading GEC operations while enhancing customer satisfaction through effective management, data-driven insights, and collaboration across departments. Drive team success and influe...
1 week ago
$75K - $95K *
Lead service delivery across multiple projects, ensuring client satisfaction, compliance with SPS policies, and effective operational management while driving employee engagement and performance excel...
2 weeks ago
Customer Service Manager - Store Admin - 0109
$63K - $97K *
Shape the future of retail by leading operations, enhancing customer experiences, and managing teams. Drive efficiency and excellence in a dynamic environment, ensuring high standards in service and c...
Reposted yesterday
Customer Service Manager - Aerospace
$112K - $130K *
Engage customers by leading a dynamic support team to enhance satisfaction. Oversee performance, manage relationships, and ensure compliance with contract terms while driving operational excellence ac...
Yesterday
Customer Service Manager - Aerospace
$112K - $130K *
Join a team that empowers customer service excellence by managing and developing a high-performing team. Engage with customers to enhance relationships and ensure satisfaction, while coordinating acro...
Yesterday
Customer Service Manager - Aerospace
$112K - $130K *
Join a team that's focused on maximizing customer satisfaction through effective management of a Customer Service Representatives team, ensuring delivery commitments and seamless communication across...
Yesterday
Customer Service Manager - Aerospace
$112K - $130K *
Lead customer satisfaction initiatives and manage a team to drive performance, ensuring compliance with contract obligations and quality standards while fostering strong internal and external relation...
Yesterday
Customer Service Manager - Aerospace
$112K - $130K *
Join a team that's dedicated to maximizing customer satisfaction while leading a dynamic team of Customer Service Representatives. You'll enhance performance while ensuring effective communication and...
Yesterday
Customer Service Manager - Aerospace
$112K - $130K *
Take ownership of customer satisfaction by leading a dynamic service team, managing client interactions, ensuring delivery commitments, and driving performance improvements through effective communica...
Yesterday
Customer Service Manager - Aerospace
$112K - $130K *
Lead a team to maximize customer satisfaction by managing relationships and performance while ensuring delivery commitments are met. Collaborate with multiple departments to enhance customer support a...
Yesterday
Customer Service Manager - Aerospace
$112K - $130K *
Inspire customer satisfaction as you lead a team, enhance performance, and foster strong relationships with clients while navigating contract compliance and operational excellence to deliver on servic...
Yesterday
$70K - $95K *
Support customer needs by resolving technical issues and managing requests promptly. Collaborate with internal teams to deliver comprehensive solutions and ensure satisfaction throughout the equipment...
Reposted 3 days ago
$80K - $90K *
Champion operational efficiency and client satisfaction as you lead teams and oversee lockbox processing, driving continuous improvement and strong vendor relationships in a dynamic environment...
2 weeks ago
$87K - $100K *
Reimagine customer experience by leading a dedicated team to ensure seamless service delivery, improving cross-functional collaboration, and driving operational excellence in a dynamic environment foc...
1 week ago
Customer Service Operations Manager
$75K - $95K *
Innovate the Customer Service landscape by driving operational excellence in order management, logistics, and distribution. Collaborate cross-functionally to enhance customer experience through effici...
Yesterday
Commercial Service Account Manager
$79K - $158K *
Join a team that's driving innovation in HVAC services. You will build strong customer relationships, identify opportunities, and modernize equipment, ensuring effective service agreements and project...
Reposted 2 weeks ago
$69K - $110K *
Transform customer experiences by managing high-stakes escalations, safeguarding brand integrity, and driving strategic solutions. Lead cross-functional collaborations to ensure exceptional outcomes w...
4 days ago
$94K - $158K *
Elevate team performance by providing leadership and oversight to directors and staff to enhance service quality and achieve operational goals in a collaborative and multi-functional environment...
Today
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.