IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$74K - $148K *

Accelerate your career by leading multi-cloud engineering initiatives, managing infrastructure across AWS and Azure. Own reliability outcomes, drive automation, and mentor teams while ensuring securit...

Reposted today

  •   5 - 7 years exp.  •   Legal & Accounting

$74K - $148K *

Join a dynamic team to engineer and optimize multi-cloud infrastructure, enhancing scalability, security, and operational efficiency while fostering positive client relationships and mentoring fellow...

Reposted today

  •   5 - 7 years exp.  •   Legal & Accounting

$74K - $148K *

Lead the charge in multi-cloud engineering, enhancing infrastructure, automating processes, and ensuring compliance while mentoring engineers and driving operational excellence across client engagemen...

Reposted today

  •   5 - 7 years exp.  •   Legal & Accounting

$100K - $120K *

Grow your career with a dynamic role focused on coding, cloud resources, and database support. Lead automation projects, solve unique challenges daily, and collaborate with teams to deliver practical...

CanadaRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Champion the development and execution of the ServiceNow SecOps product roadmap, focusing on Vulnerability Response. Collaborate with stakeholders to align cybersecurity strategies and drive platform...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$97K - $110K *

Drive impactful partnerships by serving as a senior technical authority, guiding complex integrations and fostering seamless collaboration across teams to elevate partner experiences and optimize tech...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $140K *

Lead strategic workforce initiatives by engaging with clients to develop tailored solutions that drive growth and optimize delivery. Collaborate with stakeholders to enhance service offerings and ensu...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $140K *

Join us to drive strategic workforce solutions, enhancing client relationships and delivering tailored staffing strategies that align with business goals. Leverage your expertise to create impactful...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $90K *

Partner with us to enhance financial security by managing intermediary relationships and contracts. This role involves oversight of operational processes, compliance, and data analysis, ensuring effec...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $215K *

Lead the charge in full-cycle recruiting for high-impact technical roles, leveraging AI-driven tools to enhance sourcing, collaboration, and candidate experience while navigating a dynamic, fast-paced...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $215K *

Unlock potential by owning full-cycle recruiting for diverse tech roles, utilizing cutting-edge AI tools to streamline processes, enhance candidate experience, and influence hiring strategies in a fas...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $162K *

Transform mission-critical network infrastructures by engineering secure, high-speed solutions. Leverage your expertise in enterprise networking and cybersecurity to enhance operational resilience wit...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Shape the future of technical solutions by guiding them from concept to deployment. Collaborate across teams to define requirements, lead system design, and resolve complex integration challenges thro...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in executing high-quality IT audits, focusing on technology and cybersecurity. Collaborate with teams to assess risks, develop audit plans, and ensure compliance with data governance a...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Transform audit practices by leading engagements in technology and cybersecurity. Leverage your expertise to ensure high-quality delivery, assess risks, and enhance governance frameworks while fosteri...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Join us to lead and execute high-quality audit engagements in technology and cybersecurity, ensuring effective governance and risk management across AI and data domains while fostering strong client r...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Elevate audit excellence by leading technology and cybersecurity audits, ensuring robust governance and risk management across AI and data processes while fostering strong client relationships and del...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by leading high-quality IT audit engagements, focusing on technology and cybersecurity. Collaborate with teams to assess risks, develop audit plans, and ensure compliance across AI go...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Shape the future of technology auditing by leading high-quality audit engagements, focusing on AI governance and cybersecurity. Collaborate with diverse teams to assess risks, enhance controls, and dr...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Inspire excellence in audit practices by leading technology and cybersecurity audits. Leverage your expertise to assess risks, enhance governance frameworks, and ensure compliance while fostering stro...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Transform team dynamics by leading a diverse group of ICT/Security professionals, ensuring technical excellence and fostering collaboration across various market sectors while driving project success...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$160K - $190K *

Join a team that's driving innovation in AI infrastructure, optimizing network architecture for large-scale applications. Collaborate with industry leaders to enhance performance and deliver cutting-e...

Today

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$141K - $185K *

Lead the charge in transforming Financial Crimes Compliance through innovative AI-powered cloud solutions. Collaborate with cross-functional teams to design and implement robust information systems th...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $135K *

Advance the future of desktop engineering by developing and implementing robust OS deployment solutions for a complex government client, ensuring seamless software distribution and security compliance...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $110K *

Lead the charge in IT operations, managing systems and a team to enhance productivity, security, and scalability. Collaborate with cross-functional teams to streamline processes and support audits, en...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.