IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$90K - $110K *

Join a team that's driving enterprise technology initiatives by connecting business objectives with innovative technical solutions in an Agile environment, focusing on Medicare-related systems and clo...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Staffing

$65K - $98K *

Lead the charge in managing enterprise network resources across campuses, ensuring optimal performance, security, and reliability. Oversee network administration, systems engineering, and cybersecurit...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$108K - $130K *

Architect robust IT infrastructure solutions to support a high-volume manufacturing site. Lead incident management, collaborate with teams, and ensure compliance while maintaining system stability and...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$113K - $153K *

Unlock potential by driving technical solutions and cross-functional initiatives. Collaborate with teams to enhance product quality and customer experience while owning escalations and developing inte...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$87K - $108K *

Join a team that's dedicated to empowering customers through effective technology training. You'll design and deliver engaging programs, ensuring users confidently adopt TOMRA Food solutions while fos...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$87K - $108K *

Engage with customers and teams to design and deliver impactful training programs, enhancing technology adoption and user confidence. Collaborate closely to address learning needs and foster long-term...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join us to maintain and enhance software and system configurations for the DHS CISA. This role ensures compliance, manages change control, and supports operational continuity through meticulous docume...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Contribute to the IT configuration management process, ensuring compliance and service continuity. Administer the CMDB, conduct audits, and support software changes while collaborating with technical...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$96K - $148K *

Join a team that's dedicated to designing and supporting complex networks across diverse environments. Leverage your expertise in network administration and cybersecurity to enhance mission-critical I...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $90K *

Shape the future of IT support by delivering exceptional desktop and systems assistance. Enhance security, streamline processes, and improve experiences for athletes and fans in a dynamic, event-drive...

Ottawa, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$128K - $139K *

Drive the identity lifecycle for enterprise access management, ensuring secure, reliable identity services. Collaborate with teams to enhance user experience while implementing Zero Trust principles a...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $100K *

Develop and enhance automated provisioning systems to efficiently onboard high volumes of servers. Collaborate with cross-functional teams to ensure smooth integration and process optimization, direct...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$80K - $90K *

Optimize our core client deposit platform by combining system enhancements with vital production support. Engage in batch processing management and incident resolution while ensuring a strong foundati...

Montreal, QCIn-Person

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Lead the charge in building scalable cloud infrastructure for a leading AI platform. You will manage Kubernetes clusters, automate deployments, and implement CI/CD pipelines to ensure performance and...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Champion the development of cutting-edge infrastructure for AI systems, focusing on Kubernetes management, automated deployments, and reliable scaling to support enterprise demands across multiple clo...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$148K - $175K *

Lead the management and maintenance of critical IT infrastructure, ensuring optimal performance and reliability for defense and intelligence missions. Oversee operations, troubleshoot issues, and enha...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$91K *

Unlock your potential as you manage IT support duties, troubleshoot systems, and collaborate with engineering teams on innovative projects. Contribute meaningfully to our mission while enhancing your...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$87K - $117K *

Unlock potential by leading the design, deployment, and support of Unified Communications platforms, ensuring optimal performance and compliance while collaborating with vendors and teams to manage la...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$99K - $165K *

Take ownership of the Austin CTS test lab, leading a team to execute customer qualifications, manage test infrastructure, and ensure timely reporting of qualification statuses while driving process im...

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$85K - $125K *

Engage across IT domains as an IT Systems & Security Engineer, providing vital support in infrastructure, cybersecurity, and cloud services. Collaborate with a dynamic team to enhance technical soluti...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$72K - $94K *

Accelerate progress at delivering exceptional technical support and managing hardware resources. Engage face-to-face with users, streamline onboarding/offboarding, and ensure timely resolution of comp...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$93K - $150K *

Support and optimize cloud-based contact center platforms, ensuring service availability and excellent customer experience. Collaborate with teams to troubleshoot complex issues and enhance operationa...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Shape customer experiences by supporting network infrastructure projects, troubleshooting technical issues, and collaborating with teams across education, government, and healthcare environments to en...

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$126K - $177K *

Lead a dynamic Managed Services Engineering Team to enhance customer satisfaction, optimize operations, and drive continuous service improvement while fostering strong relationships with clients and p...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $158K *

Grow your career with us as a 24/7 User Support expert, leveraging your Military or Intelligence experience to ensure seamless operation of critical Intelligence applications, and providing top-tier c...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.