IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$86K - $198K *

Join a dynamic team to develop and maintain secure PKI solutions, ensuring alignment with Navy and DoD standards. Collaborate with engineers and stakeholders to enhance operational efficiency and deli...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$86K - $198K *

Develop and maintain secure, scalable PKI solutions to enhance cybersecurity. Collaborate with cross-functional teams to deliver customer-focused engineering solutions that align with operational and...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Unlock potential by leading SAP ABAP development for Plant Maintenance, Service Management, and Project System modules, ensuring optimal system performance and collaboration across technical teams to...

3 days ago

  •   8 - 10 years exp.  •   Staffing

$80K - $95K *

Shape the future of information security by developing policies, implementing technologies, and monitoring risks. Collaborate with teams to protect assets and ensure compliance while driving security...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$77K - $176K *

Elevate your career by leading technical discovery and solution design for agentic AI implementations. Collaborate with engineering teams to assess requirements, build demonstrations, and ensure succe...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$77K - $176K *

Unlock potential by leading technical discovery and solution design for agentic AI implementations. Collaborate with customers to assess needs, document requirements, and ensure successful handoffs to...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$88K - $105K *

Pioneer your career as you design and manage enterprise network infrastructure for Adobe solutions. Collaborate with teams to enhance connectivity, security, and performance of cloud applications whil...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in overseeing and optimizing diverse project initiatives. Develop strategic plans, mentor teams, and ensure timely completion within designated budgets while enhancing customer satisfa...

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Lead the charge in driving strategic technology initiatives by managing a team of business analysts, ensuring effective project execution, and fostering collaboration across departments to enhance org...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $95K *

Develop and maintain secure IT systems while providing technical support. Manage user access, cybersecurity practices, and infrastructure upgrades to ensure efficient operations and compliance with se...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $90K *

Join the charge in optimizing enterprise systems by managing complex infrastructures, supporting project teams, and driving innovation in healthcare technology. Collaborate effectively to ensure seaml...

Vaughan, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$106K - $176K *

Join a team that's dedicated to enhancing IT service delivery while managing a dynamic support team. Drive operational excellence, resolve technical issues, and foster strong relationships with end us...

Today

  •   Less than 5 years exp.  •   Business Services

$73K - $95K *

Elevate the end-user technology experience by leading IT support initiatives, mentoring analysts, and driving automation. Collaborate across teams to enhance operational excellence and modernize workp...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Shape mission-critical communication solutions and drive successful outcomes by developing competitive system designs and ensuring technical feasibility throughout the proposal and implementation phas...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$124K - $145K *

Unlock potential by designing and implementing healthcare system integrations. Collaborate with teams to ensure seamless data exchange between Epic and third-party systems, enhancing operational effic...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Transform your career by designing and scaling secure infrastructure for AI workloads across cloud and edge environments. Collaborate with engineering teams to enhance platform reliability and impleme...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Lead and optimize integration services, ensuring quality outcomes and high performance. Collaborate with teams to support internal and client needs while managing departmental associates and driving c...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in designing and optimizing scalable Workforce Management processes and tools, enhancing operational efficiency and planning accuracy across global Customer Excellence teams...

Tennessee, USRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Engage as a trusted technical expert, empowering diverse clients to maximize their data. Lead evaluations, mentor junior engineers, and influence product direction while collaborating across teams in...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $160K *

Join our team to design, install, and maintain cutting-edge VTC/AV systems across multiple locations, ensuring secure and reliable collaboration capabilities for a diverse range of technical communica...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$223K - $243K *

Shape the future of enterprise network architecture by leading modernization, security, and performance initiatives. Collaborate with cross-functional teams to establish standards, mentor engineers, a...

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Transform enterprise technology initiatives by connecting business goals with technical solutions. Collaborate in an Agile environment to analyze requirements, support Medicare systems, and ensure eff...

Columbia, SCRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Staffing

$90K - $110K *

Join a team that's driving enterprise technology initiatives by connecting business objectives with innovative technical solutions in an Agile environment, focusing on Medicare-related systems and clo...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Staffing

$65K - $98K *

Lead the charge in managing enterprise network resources across campuses, ensuring optimal performance, security, and reliability. Oversee network administration, systems engineering, and cybersecurit...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$108K - $130K *

Architect robust IT infrastructure solutions to support a high-volume manufacturing site. Lead incident management, collaborate with teams, and ensure compliance while maintaining system stability and...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.