IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Infrastructure Engineer- NICE CXone
$110K - $130K *
Transform the cloud communication landscape by optimizing existing systems, driving AI innovations, and mentoring teams. Lead complex integrations and troubleshoot major incidents to enhance performan...
1 week ago
Lead IT Systems Engineer - Public Sector
$116K - $155K *
Transform the future of networking by leading hands-on system integration; design, implement, and optimize solutions. Collaborate across teams to enhance efficiencies and deliver top-tier operational...
Reposted 1 week ago
Project Implementation Engineer (M365)
$80K - $95K *
Champion the deployment and configuration of Microsoft 365 and mobility solutions, ensuring secure and efficient environments. Collaborate across teams to deliver client-ready systems and enhance the...
1 month ago
$80K - $95K *
Champion the development of robust CI/CD pipelines and automate infrastructure, ensuring seamless software operations. Collaborate with teams to enhance efficiency and foster a culture of continuous i...
Reposted today
$80K - $95K *
Lead the charge in designing and supporting complex AV systems for enterprise clients. Drive project management, optimize user experiences, and mentor junior technicians while ensuring seamless integr...
2 weeks ago
$180K - $288K *
Develop and enhance IT systems focusing on identity and access management, ensuring secure and efficient workflows. Collaborate with IT and Security teams to automate processes and improve system reli...
2 weeks ago
$180K - $288K *
Join a dynamic team to enhance IT systems through identity management and automation. Collaborate with IT and Security to optimize workflows, ensuring secure access and device management while leverag...
2 weeks ago
$180K - $288K *
Unlock the potential of our IT systems by enhancing identity and access management. Collaborate with IT and Security teams to streamline workflows, automate processes, and ensure robust device managem...
2 weeks ago
$110K - $130K *
Engineer secure, scalable cloud platforms and automate workflows. Lead migrations, implement observability, and mentor junior engineers while driving cloud-native adoption in a collaborative environme...
2 days ago
$61K - $141K *
Join a team that's dedicated to enhancing automation solutions for critical infrastructure. Collaborate with cross-functional teams to streamline CI/CD pipelines and support the development of naval p...
Today
$61K - $141K *
Optimize automation solutions for system infrastructure and applications. Collaborate with cross-functional teams to enhance CI/CD pipelines and support critical naval platforms while advancing your D...
Today
$61K - $141K *
Unlock the potential of automation by developing and implementing solutions that enhance system infrastructure and applications. Collaborate with cross-functional teams to drive efficiency and support...
Today
$61K - $141K *
Support the development and implementation of automation solutions, enhancing CI/CD pipelines and collaborating with cross-functional teams to manage infrastructure and applications effectively while...
Today
$61K - $141K *
Take ownership of automation solutions to enhance system infrastructure and applications. Collaborate with cross-functional teams to streamline CI/CD pipelines and support critical naval platforms whi...
Today
$61K - $141K *
Transform infrastructure management by developing automation solutions and enhancing CI/CD pipelines. Collaborate with cross-functional teams to ensure seamless deployment and sustain critical naval p...
Today
$61K - $141K *
Engage with cross-functional teams to develop and implement automation solutions, enhancing CI/CD pipelines and supporting critical naval platforms through effective infrastructure management and depl...
Today
$61K - $141K *
Tackle automation challenges by developing solutions for system infrastructure and applications. Collaborate with cross-functional teams to enhance CI/CD pipelines and support critical naval platforms...
Today
Senior Systems Support Professional
$80K - $95K *
Drive exceptional customer support by resolving complex technical issues, managing firewall deployments, and mentoring junior technicians while ensuring adherence to service level agreements and enhan...
3 days ago
Senior Desktop Support Technician (Job 1484)
$78K - $88K *
Join a dynamic team to provide expert desktop support, resolving technical issues for a diverse user base. Leverage your troubleshooting skills in a fast-paced environment, ensuring high-quality IT se...
1 week ago
Senior Technician: Technical Support
$77K - $102K *
Engage with clients to optimize technology solutions, providing advanced support for systems, applications, and hardware. Collaborate on innovative initiatives to foster a tech-savvy environment while...
4 weeks ago
Escalation Manager - Technical Support
$131K - $180K *
Drive customer satisfaction as an Escalation Manager, overseeing technical support for high-value accounts. Collaborate with teams to resolve issues, advocate for clients, and enhance service delivery...
2 days ago
Sr. Security Engineer - Federal Customer
$120K - $145K *
Join us to design and secure next-gen infrastructure while ensuring compliance. Collaborate with a diverse team, automate security practices, and mitigate risks through innovative solutions to uphold...
Reposted 4 days ago
Staff Infrastructure/DevOps Engineer
$150K - $180K *
Pioneer robust infrastructure solutions for scalable, secure financial products. Engage in CI/CD, automation, and security best practices while collaborating with teams to ensure reliable, high-perfor...
4 weeks ago
$80K - $95K *
Optimize infrastructure performance by ensuring robust network and systems management. Collaborate with users to define needs, maintain security, troubleshoot issues, and implement upgrades effectivel...
4 weeks ago
$85K - $100K *
Engage clients to translate technical requirements into effective IT solutions. Lead infrastructure initiatives, optimize systems, and foster collaborative relationships for impactful business results...
Reposted 3 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.