IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$110K - $130K *

Transform the cloud communication landscape by optimizing existing systems, driving AI innovations, and mentoring teams. Lead complex integrations and troubleshoot major incidents to enhance performan...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$116K - $155K *

Transform the future of networking by leading hands-on system integration; design, implement, and optimize solutions. Collaborate across teams to enhance efficiencies and deliver top-tier operational...

Maryland, USRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Champion the deployment and configuration of Microsoft 365 and mobility solutions, ensuring secure and efficient environments. Collaborate across teams to deliver client-ready systems and enhance the...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Champion the development of robust CI/CD pipelines and automate infrastructure, ensuring seamless software operations. Collaborate with teams to enhance efficiency and foster a culture of continuous i...

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in designing and supporting complex AV systems for enterprise clients. Drive project management, optimize user experiences, and mentor junior technicians while ensuring seamless integr...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$180K - $288K *

Develop and enhance IT systems focusing on identity and access management, ensuring secure and efficient workflows. Collaborate with IT and Security teams to automate processes and improve system reli...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$180K - $288K *

Join a dynamic team to enhance IT systems through identity management and automation. Collaborate with IT and Security to optimize workflows, ensuring secure access and device management while leverag...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$180K - $288K *

Unlock the potential of our IT systems by enhancing identity and access management. Collaborate with IT and Security teams to streamline workflows, automate processes, and ensure robust device managem...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Engineer secure, scalable cloud platforms and automate workflows. Lead migrations, implement observability, and mentor junior engineers while driving cloud-native adoption in a collaborative environme...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$61K - $141K *

Join a team that's dedicated to enhancing automation solutions for critical infrastructure. Collaborate with cross-functional teams to streamline CI/CD pipelines and support the development of naval p...

Today

  •   Less than 5 years exp.  •   Business Services

$61K - $141K *

Optimize automation solutions for system infrastructure and applications. Collaborate with cross-functional teams to enhance CI/CD pipelines and support critical naval platforms while advancing your D...

Today

  •   Less than 5 years exp.  •   Business Services

$61K - $141K *

Unlock the potential of automation by developing and implementing solutions that enhance system infrastructure and applications. Collaborate with cross-functional teams to drive efficiency and support...

Today

  •   Less than 5 years exp.  •   Business Services

$61K - $141K *

Support the development and implementation of automation solutions, enhancing CI/CD pipelines and collaborating with cross-functional teams to manage infrastructure and applications effectively while...

Today

  •   Less than 5 years exp.  •   Business Services

$61K - $141K *

Take ownership of automation solutions to enhance system infrastructure and applications. Collaborate with cross-functional teams to streamline CI/CD pipelines and support critical naval platforms whi...

Today

  •   Less than 5 years exp.  •   Business Services

$61K - $141K *

Transform infrastructure management by developing automation solutions and enhancing CI/CD pipelines. Collaborate with cross-functional teams to ensure seamless deployment and sustain critical naval p...

Today

  •   Less than 5 years exp.  •   Business Services

$61K - $141K *

Engage with cross-functional teams to develop and implement automation solutions, enhancing CI/CD pipelines and supporting critical naval platforms through effective infrastructure management and depl...

Today

  •   Less than 5 years exp.  •   Business Services

$61K - $141K *

Tackle automation challenges by developing solutions for system infrastructure and applications. Collaborate with cross-functional teams to enhance CI/CD pipelines and support critical naval platforms...

Today

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Drive exceptional customer support by resolving complex technical issues, managing firewall deployments, and mentoring junior technicians while ensuring adherence to service level agreements and enhan...

CanadaRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$78K - $88K *

Join a dynamic team to provide expert desktop support, resolving technical issues for a diverse user base. Leverage your troubleshooting skills in a fast-paced environment, ensuring high-quality IT se...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$77K - $102K *

Engage with clients to optimize technology solutions, providing advanced support for systems, applications, and hardware. Collaborate on innovative initiatives to foster a tech-savvy environment while...

4 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$131K - $180K *

Drive customer satisfaction as an Escalation Manager, overseeing technical support for high-value accounts. Collaborate with teams to resolve issues, advocate for clients, and enhance service delivery...

Ontario, CARemote

2 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$120K - $145K *

Join us to design and secure next-gen infrastructure while ensuring compliance. Collaborate with a diverse team, automate security practices, and mitigate risks through innovative solutions to uphold...

RemoteRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Pioneer robust infrastructure solutions for scalable, secure financial products. Engage in CI/CD, automation, and security best practices while collaborating with teams to ensure reliable, high-perfor...

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Optimize infrastructure performance by ensuring robust network and systems management. Collaborate with users to define needs, maintain security, troubleshoot issues, and implement upgrades effectivel...

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Engage clients to translate technical requirements into effective IT solutions. Lead infrastructure initiatives, optimize systems, and foster collaborative relationships for impactful business results...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Staffing

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.