IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Full Stack Developer, Application Support
$90K - $110K *
Join a dynamic team as you manage and enhance critical full stack applications, ensuring reliability and operational resilience while leveraging AI technologies to improve support and productivity in...
Yesterday
$77K - $176K *
Optimize customer deployments by transforming validated AI solutions into effective workflows. Collaborate with clients to ensure technical acceptance and implement seamless integrations while maintai...
6 days ago
$95K - $115K *
Unlock potential by enhancing our security operations and engineering practices. Collaborate with cross-functional teams to implement robust security measures, ensuring compliance and operational resi...
1 week ago
$95K - $115K *
Drive security operations and engineering initiatives to enhance enterprise resilience. Collaborate with cross-functional teams to implement effective security measures, ensuring compliance and operat...
1 week ago
$90K - $110K *
Champion security excellence by enhancing operational resilience and privacy. Collaborate with cross-functional teams to implement robust cybersecurity measures, ensuring compliance and protecting ent...
1 week ago
Senior Mechanical Project Engineer - Data Center Operations
$150K - $170K *
Transform high-performance data center projects by leading mechanical systems from design to execution. Leverage your expertise to ensure reliability and precision while mentoring junior engineers and...
2 days ago
Information Technology Network Engineer
$80K - $95K *
Engage with business units to architect and optimize impactful network solutions. Champion security and reliability while mentoring IT staff on emerging technologies in a dynamic financial services se...
3 weeks ago
$110K - $130K *
Unlock your potential by developing robust backend services and APIs using C# and .NET. Collaborate on enterprise integrations, optimize performance, and implement best practices in a dynamic, remote...
2 weeks ago
$76K - $115K *
Support a dynamic team by providing hands-on video conferencing and IT support across diverse environments, ensuring seamless operations for laptops, printers, and A/V systems while leveraging ITSM to...
2 days ago
Technical Support Engineering Manager
$140K - $170K *
Lead the charge in building and mentoring a high-energy team of Support Engineers. Drive exceptional customer experience by optimizing processes and delivering on key performance metrics in a fast-pac...
Reposted 4 weeks ago
DevOps Engineer (Hybrid) - 30699
$91K - $120K *
Elevate your career by joining a dynamic team as a DevOps Engineer, where you'll implement infrastructure, automate deployment processes, and ensure the reliability and scalability of services in a hy...
2 days ago
$64K - $106K *
Lead the charge in enhancing ITSM governance and audit readiness. Drive the coordination of compliance activities across teams, leveraging your process management expertise to ensure accountability an...
Reposted 3 days ago
$64K - $106K *
Lead the charge in IT governance by coordinating audits, control testing, and compliance processes. Drive continuous improvement in ITSM practices while fostering accountability and enhancing operatio...
Reposted 3 days ago
Senior IT Infrastructure, Networking and Systems
$136K - $160K *
Engineer resilient IT infrastructure to support rapid scaling. Design, deploy, and manage core networking, systems, and physical security for a dynamic environment, ensuring reliability and security a...
1 week ago
Principal IT Infrastructure Engineer (Microsoft Entra)
$147K - $191K *
Unlock potential by leading IT operations to enhance enterprise identity services. Collaborate with cross-functional teams to implement best practices, drive project execution, and guide technical sol...
Reposted yesterday
Senior IT / System Administrator
$80K - $95K *
Shape the future of IT systems and network engineering by leveraging your expertise in complex LAN/WAN infrastructure. Provide top-tier support and collaborate with customers to design secure and effi...
Reposted 2 weeks ago
Sr Network Security Engineer (USC/GC/FTE)
$110K - $130K *
Join a team that's shaping the future of network security by leading configurations, installations, and migrations of advanced networking solutions. Collaborate across teams to deliver innovative desi...
4 weeks ago
$95K - $115K *
Join a dynamic team to implement and maintain IT systems across diverse environments, ensuring high performance and security for mission-critical operations. Collaborate with engineers to support vita...
Today
Network Administrator (Journeyman)
$72K - $149K *
Transform network infrastructure by managing WAN connectivity, optimizing performance, and ensuring security across diverse locations. Collaborate with teams to enhance reliability and support busines...
3 days ago
$80K - $90K *
Unlock potential by providing exceptional IT support and SharePoint administration. Collaborate with teams to enhance digital workspaces, troubleshoot technical issues, and streamline processes using...
2 weeks ago
QA / Test Engineer (ITSM Platform)
$72K - $111K *
Join a team that guarantees the quality and security of critical ITSM applications, executing comprehensive testing strategies and automating processes to enhance user experiences and meet stringent g...
3 weeks ago
QA / Test Engineer (ITSM Platform)
$72K - $111K *
Elevate quality assurance efforts for ITSM applications by devising test strategies, executing various testing methodologies, and ensuring stakeholder acceptance. Drive continuous improvement while co...
3 weeks ago
QA / Test Engineer (ITSM Platform)
$72K - $111K *
Lead quality assurance efforts for enterprise IT applications, ensuring security and compliance in a dynamic ITSM environment. Collaborate closely with cross-functional teams to elevate testing standa...
3 weeks ago
Service Support Specialist for Laboratory Automation
$68K - $102K *
Drive excellence in laboratory automation support by providing advanced Tier 3 technical assistance, collaborating with global teams, and enhancing customer relationships through effective troubleshoo...
Today
Systems Engineer, AI Experience
$110K - $135K *
Lead the development and maintenance of data classification policies, ensuring effective metadata tagging and permission enforcement across workflows. Engage in automating sensitive data discovery and...
3 days ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.