IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$82K - $120K *
Lead the charge in maintaining and evolving a mission-critical network infrastructure, ensuring reliability and resilience for public safety and enterprise services. Collaborate with teams to troubles...
2 weeks ago
$80K - $95K *
Optimize IT operations by managing day-to-day support for macOS and Windows environments, ensuring seamless onboarding/offboarding, and administering SaaS platforms while enhancing user experience and...
Yesterday
$120K - $150K *
Transform your career by supporting critical IT initiatives in a collaborative environment. Leverage your networking skills to manage projects, troubleshoot issues, and enhance system operations while...
Today
$80K - $90K *
Optimize technical support processes by bridging customer needs with engineering solutions, managing complex escalations, and delivering custom SQL and API resolutions to enhance customer satisfaction...
2 weeks ago
Network Support Engineer, Leo Networking Software
$80K - $130K *
Transform network operations by providing tier 1 support for software-defined services, ensuring optimal performance and availability across a global satellite network while collaborating with cross-f...
Today
$80K - $95K *
Drive the technical support team to enhance IT infrastructure efficiency, ensuring optimal operation of servers, VMware, and databases. Lead system upgrades and support strategies while fostering user...
3 days ago
$95K - $115K *
Lead the charge in shaping our enterprise network strategy, ensuring resilience and innovation. Collaborate with a skilled team to translate business needs into effective network solutions while overs...
6 days ago
Senior Linux Infrastructure Engineer
$77K - $120K *
Deliver excellence by managing Linux environments, automating systems, and ensuring high availability and compliance in enterprise frameworks through advanced technologies and hands-on expertise...
3 weeks ago
$95K - $115K *
Join a team that's driving innovation in HVAC solutions through close client collaboration and expert guidance. Elevate your career by engaging in multifaceted projects, while enjoying a supportive, t...
Reposted today
IT Systems Engineer, Client Platform Engineer, macOS
$285K - $325K *
Accelerate progress at managing and securing a diverse device fleet, ensuring compliance and automation while collaborating across teams to enhance endpoint performance and security for all users...
2 weeks ago
IT Systems Engineer, Client Platform Engineer, macOS
$285K - $325K *
Elevate security and efficiency by owning the endpoint platform, managing device configurations, and automating operations for thousands of macOS and Linux devices while ensuring compliance and collab...
2 weeks ago
IT Systems Engineer, Client Platform Engineer, macOS
$285K - $325K *
Shape the future of endpoint management by owning a secure, scalable platform that ensures thousands of devices are configured, patched, and compliant. Collaborate across teams to automate processes a...
2 weeks ago
IT Systems Engineer, Client Platform Engineer, macOS
$285K - $325K *
Transform our endpoint management by owning the MDM platform, automating device configurations, and ensuring security compliance across thousands of macOS and Linux devices. Collaborate with teams to...
2 weeks ago
IT Systems Engineer, Client Platform Engineer, macOS
$285K - $325K *
Elevate your career by owning the endpoint platform, managing device configurations, and automating security processes. Collaborate with teams to ensure compliance and enhance user experience while ma...
2 weeks ago
Senior Engineer - Information Systems
$80K - $95K *
Pioneer innovative solutions in business systems support, collaborating across departments to enhance operational efficiency and drive strategic initiatives. Lead technical projects, mentor teams, and...
2 weeks ago
IT Help Desk Supervisor (Hybrid)
$88K - $125K *
Join us to lead the US Enterprise Support Center by managing daily operations, ensuring high-quality IT service delivery, coaching staff, and driving improvements for exceptional customer experiences...
Reposted 3 weeks ago
IT Help Desk Supervisor (Hybrid)
$88K - $125K *
Drive a customer-focused service culture and lead the US Enterprise Support Center. Oversee daily operations, coaching staff, and ensuring performance metrics are met while enhancing support processes...
Reposted 3 weeks ago
$116K - $160K *
Drive innovation by leading a diverse IT team to enhance technical support for operations, ensuring seamless integration of advanced technologies in a dynamic environment. Foster collaboration and con...
1 week ago
$120K - $265K *
Transform the future of secure systems by deploying and optimizing mission-critical infrastructure. Leverage your expertise in Linux, Kubernetes, and cloud technologies to enhance operational efficien...
4 days ago
$120K - $145K *
Accelerate progress at the forefront of technology by designing, deploying, and maintaining secure, scalable systems. Collaborate with teams to optimize cloud environments and automate processes, ensu...
4 days ago
$109K - $138K *
Partner with us to enhance IT services and cybersecurity, ensuring operational efficiency and security across diverse technologies. Lead initiatives, manage vendor relationships, and support teams in...
2 weeks ago
Service Engineer (DevSecOps) II
$75K - $143K *
Build and enhance secure, scalable cloud solutions while driving automation and reliability. Collaborate with teams to deliver high-quality outcomes and contribute to technical innovation in cloud env...
1 week ago
Customer Support Manager (Tier II & III)
$133K - $206K *
Drive end-user computing operations in a dynamic IT support environment, ensuring efficient Tier II support, infrastructure management, and enterprise compliance for a large-scale agency, while leadin...
3 weeks ago
Customer Support Manager (Tier II & III)
$133K - $206K *
Pioneer end-user computing excellence by leading Tier II support operations, ensuring secure, compliant, and automated endpoint management across a large enterprise environment while driving improveme...
3 weeks ago
$86K - $198K *
Drive innovative solutions by leveraging your technical expertise and systems engineering skills to support mission-critical projects for defense applications, ensuring optimal performance in challeng...
5 days ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.