IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$125K - $150K *
Lead the charge in optimizing IT Services procurement by managing global teams, developing strategies, and driving commercial initiatives to enhance supplier performance and deliver actionable insight...
Yesterday
Site Reliability Engineer, Enterprise Technology Services
$120K - $145K *
Transform the reliability of systems by collaborating with application teams to automate operations, optimize infrastructure, and resolve complex issues in a fast-paced environment, ensuring seamless...
Reposted 1 week ago
$95K - $115K *
Discover a rewarding opportunity to manage and enhance enterprise IT operations. Lead critical defense projects, optimize cloud infrastructures, and ensure system security while collaborating within a...
Reposted 4 weeks ago
Executive Deskside Support Technician
$106K - $132K *
Join a team that's dedicated to providing exceptional executive support, ensuring seamless technology experiences for high-level professionals through expert troubleshooting and relationship-building...
1 week ago
Global Support Manager -AI Data Center Services
$139K - $214K *
Unlock potential by leading global support operations for mission-critical AI and HPC environments. Drive team growth, manage service delivery, and oversee P&L while ensuring technical excellence and...
1 week ago
DevOps Engineer (Hybrid) - 30405
$119K - $155K *
Champion the deployment and management of cloud infrastructure, ensuring reliability and scalability through automation and collaboration with development teams. Drive continuous improvement in proces...
2 days ago
Manager, Desktop Support & Student Technology Centers
$110K - $130K *
Join a team that's dedicated to enhancing technology services for our university community. Oversee Desktop Support and Student Technology Centers, ensuring exceptional service and operational excelle...
6 days ago
$90K - $95K *
Oversee the management and optimization of IT infrastructure, ensuring high performance and reliability. Collaborate with cross-functional teams to support research platforms and enhance system securi...
2 weeks ago
$150K - $180K *
Unlock potential by shaping our AWS infrastructure and reliability standards. As a key contributor, you'll drive engineering decisions, enhance CI/CD processes, and foster a culture of observability a...
1 week ago
$110K - $130K *
Unlock potential by leading software development for critical space applications. Collaborate with teams to enhance existing systems and create innovative solutions, ensuring seamless integration acro...
Today
$170K - $180K *
Lead the design and development of scalable web applications, ensuring secure practices and enterprise integration. Collaborate on full-stack architecture while optimizing performance and interoperabi...
2 days ago
$170K - $180K *
Join a dynamic team as a Full Stack Engineer SME, leading the design and optimization of secure, scalable web applications. Drive innovation in enterprise technology integration while ensuring complia...
2 days ago
$80K - $95K *
Transform your career by driving enterprise systems and compliance initiatives. Collaborate with global teams to enhance ERP operations, implement HR solutions, and develop applications that streamlin...
1 week ago
Software Engineer, IT Infrastructure
$174K - $252K *
Unlock potential by leading the design and development of innovative database solutions on GCP. Collaborate with cross-functional teams to enhance data management and analytics, driving technical exce...
3 days ago
$81K - $115K *
Join a team that champions innovative solutions in Active Directory management. Leverage your expertise in designing, configuring, and supporting Windows environments while collaborating with cross-fu...
Reposted today
Mid-Level IT Project Manager - SSFB
$80K - $95K *
Drive mission-critical IT projects by leading diverse teams, managing risks, and ensuring stakeholder alignment. Your expertise will support the Missile Defense Agency in delivering innovative solutio...
Yesterday
$62K - $99K *
Engage in evaluating technology controls and processes to identify risks, enhance governance, and protect assets. Collaborate across teams to assess cybersecurity risks and provide actionable recommen...
Reposted 4 days ago
$62K - $99K *
Join a team that's dedicated to enhancing technology governance by evaluating IT controls, identifying risks, and providing actionable recommendations to strengthen the control environment across the...
Reposted 4 days ago
$62K - $99K *
Support organizational governance by evaluating IT controls and cybersecurity risks. Collaborate with cross-functional teams to enhance technology processes, identify improvements, and provide actiona...
Reposted 4 days ago
$62K - $99K *
Elevate technology governance by assessing IT controls and cybersecurity risks. Collaborate across teams to identify improvements, strengthen controls, and protect assets through effective audits and...
Reposted 4 days ago
Enterprise Cybersecurity AI Infrastructure Engineer
$77K - $176K *
Empower cybersecurity innovation by building and optimizing AI infrastructure, collaborating with engineers and analysts to transform security data into scalable solutions, and ensuring seamless deplo...
1 week ago
$100K - $120K *
Collaborate with us to deliver advanced Unix systems administration support, ensuring optimal performance and security for critical National Military Command Center systems. Join our dynamic team to i...
Reposted 2 weeks ago
$90K - $115K *
Deliver expert-level service on CT, MR, and X-ray equipment, ensuring optimal performance through preventive maintenance, troubleshooting, and emergency repairs across healthcare facilities in a multi...
2 weeks ago
$90K - $105K *
Manage and maintain local area network systems, ensuring stability and user support. Oversee hardware and software installations, coordinate maintenance, and provide training to users while documentin...
1 week ago
$90K - $110K *
Join a team that's shaping the future of cloud hosting for maintenance management. You'll configure, automate, and support a secure environment, ensuring seamless operations and integration while coll...
2 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.