IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$85K - $105K *

Join a team that empowers our NY office by providing top-tier IT support, enhancing employee experience, and ensuring seamless integration of technology as we scale rapidly in a dynamic environment...

4 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $140K *

Drive system reliability and user satisfaction by supporting complex applications, diagnosing issues, and collaborating across teams to enhance processes and improve technical systems in a dynamic inv...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$73K - $113K *

Explore a dynamic role in technical support, bridging customer needs with engineering solutions. Collaborate globally to resolve issues, enhance user experience, and drive continuous improvement in so...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $190K *

Join a dynamic team as a Senior IT Engineer, overseeing end-to-end IT systems. You'll enhance employee experiences through automation, manage security compliance, and collaborate across departments to...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Join a dynamic team as a Systems Engineer, tackling complex technical challenges while optimizing mission-critical infrastructure across multiple locations. Collaborate with stakeholders to enhance se...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$127K - $216K *

Drive customer engagement by orchestrating technology and cloud service delivery. Collaborate with stakeholders to analyze technical requirements and ensure seamless execution of SAP solutions, enhanc...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Bring your expertise to a hands-on technical engineering role that tackles real-world system issues, builds new solutions, and collaborates across teams to enhance application performance and operatio...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Transportation

$88K - $105K *

Optimize network security and infrastructure by leading assessments, implementing solutions, and ensuring robust protocols. Collaborate with teams to enhance system performance and manage disaster rec...

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$75K - $92K *

Join a team that's committed to enhancing user experiences by providing essential Tier I and II tech support. Troubleshoot hardware and software issues while collaborating with IT teams to improve ope...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$89K - $111K *

Elevate your career by providing top-tier IT support, managing hardware and software solutions, and collaborating with cross-functional teams to enhance user experience in a dynamic, primarily Mac env...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $100K *

Elevate your career as a Senior IT Engineer, driving operational excellence and technical leadership in a dynamic global IT environment. Collaborate with teams to enhance security, streamline processe...

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Join a team that's dedicated to enhancing plant reliability and efficiency. Lead improvement projects, provide technical support, and utilize advanced monitoring tools to optimize operations in a dyna...

6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $145K *

Drive the architecture and automation of core IT systems, ensuring reliability and security. Collaborate with cross-functional teams to enhance productivity and support executives in a fast-paced envi...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$60K - $107K *

Help us optimize technical support across desktop, telecom, and network systems. Collaborate with regional teams to ensure timely resolution of issues, manage service requests, and enhance customer sa...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$130K - $195K *

Join a team that's dedicated to reducing food waste by leveraging your technical expertise. You'll tackle complex escalations, drive cross-functional initiatives, and build innovative solutions to enh...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $175K *

Partner with us to ensure the stability and performance of critical post-trade technology applications, managing production environments and collaborating with stakeholders to enhance operational effi...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Drive customer success by bridging operations and engineering in a hands-on role. Troubleshoot complex issues, support integrations, and prototype new capabilities for connected automation systems, en...

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$76K - $107K *

Join our dynamic IT team to provide advanced technical support in a fast-paced manufacturing environment. You'll troubleshoot complex issues, manage critical systems, and enhance productivity through...

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$74K - $90K *

Lead the charge in delivering IT support for system operations, ensuring efficient resolution of end-user issues while collaborating with cross-functional teams to meet performance goals. Engage in ha...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to enhancing customer experiences through technical expertise and proactive support. Take ownership of complex issues, collaborate with experts, and contribute to the evol...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$56K - $115K *

Join a team that's dedicated to delivering exceptional technical support while driving innovative solutions for complex challenges. Leverage your expertise to mentor peers and enhance customer experie...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $170K *

Champion customer success by delivering proactive and reactive technical support. Collaborate with cross-functional teams to enhance product and service experiences for a designated client base while...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $170K *

Drive exceptional customer support by providing proactive and reactive technical assistance. Collaborate with clients to resolve issues, enhance product usage, and ensure top-tier service, all while f...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $170K *

Champion customer satisfaction by providing top-tier technical support and continuous improvement for a growing client base. Collaborate closely with teams to enhance service quality and foster lastin...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Shape your career by supporting and maintaining complex broadcast systems for live media production. Collaborate with diverse teams to troubleshoot and enhance critical technologies in a fast-paced en...

2 days ago

  •   Less than 5 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.