IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
IT Service Management Specialist
$90K - $110K *
Join us to monitor and manage job flows in a dynamic IT environment, ensuring seamless operations across mainframe and UNIX systems. Collaborate with teams to troubleshoot issues and enhance schedulin...
2 weeks ago
$120K - $160K *
Develop your career by engaging in critical system engineering tasks, working collaboratively with teams and users to ensure effective solutions, performance evaluation, and requirements management in...
4 weeks ago
Senior IT Infrastructure Project Manager (Network & Telecommunications)
$110K - $130K *
Lead comprehensive project management initiatives for technology infrastructure, coordinating with diverse stakeholders to ensure NYU IT standards and objectives are seamlessly integrated into all pha...
Reposted 4 weeks ago
IT Technology Services Senior Specialist (multiple positions available)
$127K - $195K *
Transform customer experiences by optimizing SAP Enterprise Cloud Services. Collaborate with teams to deliver technical solutions, ensuring seamless service delivery and customer satisfaction while ma...
Today
$95K - $115K *
Build robust software solutions by developing application and test code, while steering implementation decisions in a collaborative Agile environment. Contribute to complex architectures using modern...
4 weeks ago
$110K - $130K *
Accelerate innovation as a pivotal IT Engineer, ensuring seamless operations by providing essential support for all engineering teams, optimizing workflows, and implementing robust tools for a high-pe...
Reposted 3 weeks ago
DevOps Engineer - Network Infrastructure (DNS, DHCP, IPAM)
$100K - $120K *
Unlock potential by driving DevOps practices in network infrastructure, focusing on DNS, DHCP, and IPAM. Collaborate to enhance software delivery, automate processes, and ensure security and reliabili...
1 week ago
$113K - $237K *
Manage and enhance enterprise macOS environments, focusing on security, automation, and user experience. Collaborate with teams to troubleshoot and implement solutions for Apple technologies, ensuring...
2 days ago
Senior Engineer-Applications Support
$110K - $130K *
Drive operational excellence by enhancing system reliability and performance. Collaborate with cross-functional teams to troubleshoot web applications, implement automation, and improve customer servi...
Today
Support Engineer, U.S. Government Support
$95K - $160K *
Join our U.S. Government Support Engineering team to tackle complex technical challenges in secure environments. Leverage your Linux expertise and customer support skills to enhance GitLab's performan...
2 weeks ago
$80K - $95K *
Champion cybersecurity initiatives by safeguarding data, implementing protective measures, and educating teams on security protocols. Collaborate with stakeholders to enhance IT security and ensure co...
Today
Systems Engineer - Research Infrastructure & Lab Platforms - Government Customer
$110K - $130K *
Accelerate your career by designing innovative virtualization platforms and systems for engineering research. Collaborate with researchers to create secure, high-performance lab environments, driving...
Reposted 3 days ago
Systems Engineer - Research Infrastructure & Lab Platforms - Government Customer
$120K - $140K *
Unlock potential by architecting and enhancing next-gen research platforms, driving automation and reliability to provide researchers with cutting-edge tools. Collaborate in a dynamic environment brid...
Reposted 3 days ago
Digital Workplace Service Engineer
$82K - $100K *
Drive technology adoption and enhance user experience by promoting modern solutions. Collaborate with IT and users to create effective standards, empowering seamless communication and collaboration wi...
Reposted 3 weeks ago
Digital Workplace Service Engineer
$82K - $100K *
Shape the future of workplace technology by promoting innovative solutions, enhancing communication and collaboration. Empower employees through strategic technology tools and best practices across th...
Reposted 3 weeks ago
Digital Workplace Service Engineer
$82K - $100K *
Unlock potential by driving technology adoption for enhanced collaboration and communication. Partner with internal teams to provide innovative solutions, empower users, and lead governance within Mic...
Reposted 3 weeks ago
$95K - $115K *
Join a team that's driving innovation in Systems Engineering by embedding with customer-focused groups to gather insights, define needs, and develop robust requirements. Collaborate across functions t...
1 week ago
System Engineer - Field Tech Support
$67K - $125K *
Accelerate progress at our logistics and field support program by driving hardware maintenance and sustainment activities, ensuring efficient operations and customer commitments while collaborating wi...
3 weeks ago
$80K - $95K *
Transform mission-critical network operations through innovative design, implementation, and support. Collaborate with stakeholders to ensure seamless data transmission and system performance across d...
Reposted 1 week ago
Principal System Administrator (Linux)
$120K - $145K *
Empower your career by managing IT systems and infrastructure. Provide expert support for troubleshooting, maintenance, and compliance, ensuring optimal performance across diverse platforms while coll...
Today
$79K - $90K *
Transform client support by delivering expert technical assistance, troubleshooting issues, and implementing solutions. Collaborate with teams to enhance IT services, ensuring seamless operations and...
Today
$80K - $95K *
Empower banking systems by designing and maintaining reliable IT infrastructure. Ensure security and operational continuity across cloud and on-premise environments while enhancing enterprise system p...
3 weeks ago
Infrastructure & Security Engineer
$110K - $130K *
Lead the charge in engineering and securing infrastructure while ensuring compliance with federal cybersecurity standards. Collaborate cross-functionally to develop robust solutions that protect sensi...
4 weeks ago
$128K - $214K *
Join a team that's dedicated to enhancing enterprise infrastructure for national defense missions. As a Linux System Administrator, you'll manage systems, optimize operations, and support IT infrastru...
Today
Systems Administrator - Data Loss Prevention, Digital Ops
$100K - $120K *
Take ownership of system administration across cloud and on-premise environments, focusing on Data Loss Prevention. Collaborate with teams to enhance security, troubleshoot issues, and ensure seamless...
3 days ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.