IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$83K - $104K *

Join a team that's dedicated to optimizing vision systems for pharmaceutical inspections. You'll travel extensively to support installations, training, and maintenance, ensuring top-notch performance...

Raleigh, NCRemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$83K - $104K *

Drive your career with us as a Field Service Technician, optimizing vision systems for pharmaceutical inspections. Engage in travel, training, and cutting-edge AI technologies while ensuring customer...

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Shape innovative software solutions for trusted institutions, ensuring security and compliance while fostering a culture of rapid iteration and customer engagement. Collaborate closely with auditors a...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's dedicated to enhancing network stability and security. Bring your expertise in Cisco networking, firewall management, and experience in a dynamic IT environment, while maintaining e...

3 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$95K - $105K *

Drive security excellence by leading personnel operations, improving processes, and mentoring talent while serving as a tactical expert in compliance and program management initiatives. Foster strong...

Reposted 3 days ago

  •   11 - 15 years exp.  •   Information Technology

$93K - $179K *

Drive your career with a dynamic role providing Tier 2 technical support and operational engineering for enterprise infrastructure services. Collaborate with teams to troubleshoot and enhance system p...

San Antonio, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$93K - $179K *

Transform your career by providing Tier 2 technical support and operational engineering for enterprise infrastructure services. Collaborate with teams to troubleshoot and enhance system performance ac...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Elevate your career by contributing to cutting-edge HPC systems, focusing on Linux environments and advanced networking. Collaborate with a dynamic team to troubleshoot and optimize high-performance c...

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $116K *

Transform customer experiences by providing expert engineering support for complex control systems. Collaborate with teams to ensure successful installations, modifications, and operations while deliv...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$65K - $117K *

Empower your career by leading advanced IT initiatives, ensuring robust infrastructure and software solutions for statewide projects. Collaborate with stakeholders to enhance technology strategies and...

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $150K *

Transform your career by enhancing cybersecurity measures, managing compliance, and leading incident response initiatives. Collaborate with IT teams to safeguard infrastructure and drive security awar...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$105K - $149K *

Lead the charge in safeguarding our IT environment by managing security incidents, collaborating across teams, and enhancing our incident response capabilities to ensure compliance and protection agai...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Support customers by troubleshooting and resolving product issues swiftly. Collaborate with teams to enhance support processes and documentation, ensuring a seamless experience in a fast-paced AI envi...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$107K - $140K *

Elevate your career by integrating cutting-edge telecom solutions. Collaborate with cross-functional teams to implement, validate, and enhance software systems, ensuring optimal performance and custom...

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$99K - $140K *

Join a team that's focused on building and sustaining secure classified infrastructure. This individual contributor role emphasizes hands-on work across various IT disciplines, enhancing system automa...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$120K - $145K *

Unlock potential by providing expert data management and systems analysis support. Collaborate with stakeholders to enhance tools and processes, ensuring data quality and operational efficiency in a d...

6 days ago

  •   11 - 15 years exp.  •   Technical Services

$80K - $95K *

Join a dynamic team as an Infrastructure Engineer, optimizing lab operations through hands-on support, virtualization, and automation while collaborating across functions to ensure optimal performance...

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$110K - $130K *

Drive the administration and optimization of Oracle Linux environments, focusing on automation, reliability engineering, and high availability to enhance system performance and scalability in a large...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$63K - $114K *

Join a team that's dedicated to providing expert technical support and infrastructure management. Lead hardware setups, troubleshoot systems, and enhance user experience while ensuring network securit...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Innovate the future of federal technology by leveraging Super Intelligence and engineering expertise. Join a dynamic team to tackle national challenges, enhance IT systems, and drive impactful solutio...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Join an elite team advancing federal technology by leveraging Super Intelligence to enhance government operations. Collaborate with top talent, engage in leadership training, and tackle critical natio...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Advance federal technology by leading innovative IT projects, enhancing software solutions, and collaborating across agencies to tackle national challenges. Join a dynamic team focused on impactful te...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$59K - $122K *

Unlock potential by providing Tier I IT support, troubleshooting issues, and ensuring timely resolution. Collaborate with technical teams to enhance customer service and maintain operational efficienc...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Drive enterprise IT operations by managing Linux/Windows servers, network infrastructure, and virtualization. Engage in a range of roles from entry-level support to senior specialists, ensuring seamle...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $120K *

Drive operational excellence by managing and optimizing complex server environments. Leverage Infrastructure as Code and automation tools to enhance system reliability and security while mentoring tea...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.