IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$100K - $120K *

Innovate within a dynamic engineering team to create advanced software and data solutions, utilizing AI/ML technologies and cloud architectures. Collaborate to enhance systems and deliver production-r...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a dynamic team to design and develop innovative software solutions leveraging AI/ML technologies in cloud environments. Enhance existing systems and deliver scalable applications while collaborat...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Transform the associate support experience by leading a dedicated team in delivering high-quality technical support. Collaborate with cross-functional teams and external vendors to enhance IT services...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Manage and optimize IT infrastructure by administering servers, cloud services, and virtualization tools. Collaborate with teams to deliver effective solutions while ensuring system reliability and pe...

Today

  •   8 - 10 years exp.  •   Healthcare

$75K - $90K *

Lead the charge in optimizing and enhancing ServiceNow platforms, ensuring streamlined operations through effective administration, development, and integration support while collaborating with cross...

Markham, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in designing and maintaining intricate network infrastructures for cybersecurity testing and training. Collaborate with engineers to enhance performance, security, and compliance, ensu...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Elevate your career by providing expert technical support and mentorship to Enterprise Customer Support Engineers, ensuring exceptional customer satisfaction through advanced troubleshooting and colla...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to enhancing command and control systems. This role involves hands-on support for complex integrated systems, ensuring optimal performance in diverse environments through...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$86K - $129K *

Elevate customer satisfaction by managing the end-to-end lifecycle of Customer FIRST Agreements, ensuring financial accuracy and operational excellence while collaborating cross-functionally to delive...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$60K - $180K *

Champion the management and support of advanced security systems and IT infrastructure. Leverage your expertise in Windows environments and physical access control to ensure operational reliability an...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$62K - $141K *

Empower mission success by providing expert Tier 2 support in a dynamic IT environment. Collaborate with a skilled team to troubleshoot and enhance technology solutions for critical DoD operations, en...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$129K - $191K *

Drive technical excellence as a Product Support Engineer, resolving customer issues and enhancing product reliability through hands-on troubleshooting, collaboration, and effective communication acros...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Elevate your career by providing advanced technical support and automating workflows. Collaborate with engineering teams to solve complex issues and enhance customer satisfaction while using your expe...

CanadaRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $110K *

Drive your career forward by providing essential IT support services, managing hardware and software installations, and ensuring compliance with security standards while collaborating on enterprise pr...

Today

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Champion the future of enterprise storage solutions by managing critical backup systems, troubleshooting complex issues, and collaborating with security teams to ensure robust data protection and comp...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Join a dedicated team to design and support enterprise-level systems and networks for Cyber investigations, leveraging expertise in Nutanix and NetApp technologies to drive innovative solutions within...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$103K - $121K *

Shape the future of technology support by leading initiatives in installation, troubleshooting, and user assistance while managing IT staff and improving systems for enhanced operational efficiency...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$83K - $104K *

Unlock potential by optimizing vision systems for pharmaceutical inspections, collaborating on AI technologies, and ensuring customer satisfaction through expert support and training. Travel required...

Allendale, NJRemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$83K - $104K *

Transform the future of pharmaceutical inspection by optimizing vision systems and integrating AI technologies. Collaborate with clients globally while ensuring top-notch machine performance and train...

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$83K - $104K *

Support the optimization of vision systems for pharmaceutical inspections. Engage in AI integration, machine installations, and customer training while ensuring high-quality standards and customer sat...

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$83K - $104K *

Join a team that's dedicated to optimizing vision systems for pharmaceutical inspections. You'll travel extensively to support installations, training, and maintenance, ensuring top-notch performance...

Raleigh, NCRemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$83K - $104K *

Drive your career with us as a Field Service Technician, optimizing vision systems for pharmaceutical inspections. Engage in travel, training, and cutting-edge AI technologies while ensuring customer...

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Shape innovative software solutions for trusted institutions, ensuring security and compliance while fostering a culture of rapid iteration and customer engagement. Collaborate closely with auditors a...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's dedicated to enhancing network stability and security. Bring your expertise in Cisco networking, firewall management, and experience in a dynamic IT environment, while maintaining e...

3 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$95K - $105K *

Drive security excellence by leading personnel operations, improving processes, and mentoring talent while serving as a tactical expert in compliance and program management initiatives. Foster strong...

Reposted 3 days ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.