IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$80K - $95K *

Champion the management of ship testing applications, ensuring compliance and operational efficiency. Lead data evaluation and oversee trial preparations while training personnel to maintain high stan...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $200K *

Drive innovation by designing and developing scalable backend services, collaborating closely with engineering teams to enhance platform performance and reliability while mentoring junior developers a...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$120K - $145K *

Unlock potential by enhancing network automation tools to support deployment and operational efficiency across global infrastructure, collaborating with cross-functional teams to drive innovative solu...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$145K - $175K *

Join us in shaping the future of global network infrastructure by enhancing automation and tooling. Collaborate with cross-functional teams to drive efficiencies that empower scalable solutions in ent...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Engineer innovative network solutions and drive automation efficiencies within a global infrastructure environment. Collaborate with cross-functional teams to enhance pre-deployment workflows and trou...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Design and implement enterprise networks, leading projects and resolving escalated issues. Collaborate with clients on network solutions, utilizing advanced technologies and ensuring high-quality supp...

Vancouver, BCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$69K - $158K *

Engineer robust cyber security solutions for military systems, ensuring secure operations across classified and unclassified environments. Collaborate with experts to assess vulnerabilities and implem...

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$80K - $100K *

Champion seamless IT support as you empower a global workforce. Take charge of troubleshooting, user onboarding, and device management while enhancing employee experiences with cutting-edge technologi...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Elevate your career by solving complex technical challenges while fostering strong client relationships. Join a dynamic team focused on Linux, Open Source, and DevOps solutions, delivering exceptional...

Ottawa, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $100K *

Innovate with us as you tackle complex Linux systems challenges, enhance client infrastructure, and drive solutions in a fully remote environment. Join a collaborative team dedicated to continuous lea...

Edmonton, ABIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$96K - $129K *

Drive technical excellence by leading support operations, mentoring teams, and enhancing service processes. Collaborate cross-functionally to improve customer satisfaction and operational efficiency w...

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$96K - $129K *

Elevate your career by providing technical leadership and expertise in customer support operations. Drive continuous improvement initiatives, develop training programs, and mentor teams while ensuring...

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$96K - $129K *

Elevate technical support excellence by leading complex escalations, developing training programs, and driving continuous improvement initiatives. Collaborate cross-functionally to enhance service ope...

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$87K - $135K *

Drive your career forward by leading systems engineering for a cloud-based enterprise system. Engage in architecture development, integration, and modernization efforts while ensuring security and ope...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$97K - $103K *

Transform the support experience by providing first-level technical assistance for software, hardware, and network issues, ensuring seamless operations for internal members and enhancing overall servi...

Aurora, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$86K - $119K *

Join a team that's dedicated to resolving software application issues, providing customer support, and enhancing product features. Collaborate with stakeholders to ensure quality solutions and contrib...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$175K - $263K *

Champion customer-facing technical solutions to drive Federal government transformations. Build relationships, deliver tailored solutions, and collaborate with sales to achieve technical wins, ensurin...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Drive network excellence by deploying, configuring, and testing infrastructure. Collaborate with teams to activate services, manage timelines, and troubleshoot issues, ensuring seamless connectivity a...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$96K - $135K *

Lead the charge in designing low voltage systems for mission-critical facilities. Collaborate with multi-discipline teams to produce high-quality BIM/CAD designs, ensuring project success from concept...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$96K - $135K *

Join a team that's shaping the future of telecommunications design. Leverage your expertise in low voltage systems and BIM/CAD to create innovative solutions for mission-critical facilities while coll...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$96K - $135K *

Lead the charge in designing low voltage systems for mission-critical facilities, collaborating with multi-discipline teams to produce high-quality BIM/CAD drawings and models, ensuring project succes...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$96K - $135K *

Transform the future of telecommunications design by creating innovative low voltage systems and layouts for mission-critical facilities. Collaborate with multi-discipline teams to deliver high-qualit...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Oversee network design, implementation, and maintenance, ensuring optimal performance and reliability. Collaborate with teams to resolve incidents and enhance telecommunications infrastructure for med...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$95K - $115K *

Advance your career by managing and optimizing Linux systems, virtual machines, and network infrastructure. Collaborate with teams to ensure reliable services and support both classified and unclassif...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join us to manage and enhance internal and customer environments, ensuring optimal performance of Linux servers, virtual machines, and network infrastructure while supporting both classified and uncla...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.