IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$110K - $130K *

Optimize enterprise integration by leading complex projects, ensuring seamless data exchange across systems. Leverage your expertise in integration technologies to troubleshoot issues and enhance perf...

Yesterday

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Explore opportunities to lead complex integration projects, ensuring seamless data exchange across IT systems. Utilize your expertise in integration technologies to optimize performance and maintain d...

Englewood, CORemote

Yesterday

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$80K - $95K *

Elevate customer satisfaction by providing expert engineering support for semiconductor products, collaborating with global teams, and driving new product development while ensuring quality and techni...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $120K *

Elevate your career as a Broadcast IT Engineer, delivering IT support, maintaining broadcast systems, and collaborating across teams to drive seamless production and operations in a dynamic environmen...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Media

$150K - $170K *

Transform critical federal systems by leading a dynamic team of IT professionals, ensuring high availability and resilience while driving technical excellence and operational efficiency in a hybrid en...

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$82K - $172K *

Shape the future of IT solutions by leading infrastructure management and modernization efforts across global facilities. Collaborate with a high-performing team to enhance national security through i...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Transform the IT landscape by leading a dedicated support team, enhancing user experience, and driving continuous improvement in technology solutions across the organization...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Manage and develop the IT Support team, ensuring optimal end-user IT experiences. Oversee troubleshooting, installation, and maintenance of systems while fostering a culture of growth and collaboratio...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Elevate your career by leading our IT Support team, enhancing user experience, and driving continuous improvement. You'll manage technical support operations, mentor staff, and ensure efficient IT sol...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a team that's dedicated to enhancing IT support and user experience. Lead a skilled group of IT Support Specialists, ensuring efficient management of technology resources and fostering a culture...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Drive scalable deployment strategies and enhance network operations across global sites. Collaborate with cross-functional teams to resolve complex incidents, and improve processes for reliable IP con...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Join a team that's dedicated to enhancing network infrastructure across global sites by managing deployments, troubleshooting incidents, and implementing operational improvements for efficient connect...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's driving the scalability and reliability of network infrastructure. Collaborate across functions to enhance operational processes, troubleshoot complex issues, and contribute to one...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Transform enterprise application security by leading initiatives in vulnerability analysis, policy implementation, and developer enablement. Collaborate with teams to enhance secure coding practices a...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Staffing

$110K - $152K *

Innovate technical support strategies to enhance customer satisfaction and system performance. Collaborate with engineering teams to implement solutions and drive improvements, ensuring seamless opera...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$96K - $155K *

Partner with us to enhance technical support, ensuring effective resolutions for complex customer scenarios while promoting self-reliance among Field Service Engineers and Technical Support Specialist...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$82K - $86K *

Oversee daily operations of mission-critical data center systems, ensuring optimal performance and compliance. Collaborate on maintenance, incident reporting, and procedure development to achieve 100...

Today

  •   Less than 5 years exp.  •   Real Estate & Construction

$88K - $174K *

Lead the charge in transforming organizational strategy into measurable outcomes. As a Consultant, you'll guide executive-level initiatives, enhance business processes, and drive performance improveme...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $90K *

Optimize client experiences by resolving complex technical issues through remote and onsite support. Engage with clients across various environments, leveraging strong communication and technical skil...

Today

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Unlock potential by serving as a trusted technology advisor, aligning client IT strategies with business goals. Collaborate across teams to enhance security, scalability, and operational efficiency wh...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$102K - $183K *

Oversee operational support and enhancement of critical ETRM applications, ensuring reliability and performance. Lead support teams, manage vendor relationships, and drive modernization initiatives in...

Calgary, ABIn-Person

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$102K - $183K *

Optimize application support and operational excellence for critical ETRM platforms. Lead teams, manage incidents, and drive continuous improvement initiatives while ensuring stability and alignment w...

Calgary, ABIn-Person

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Transform technical support for global environments by enhancing client service, managing incidents, and driving process improvements through automation and collaboration with stakeholders...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$55K - $120K *

Drive operational excellence by ensuring the stability and effectiveness of the Finance platform. Collaborate across teams to support regulatory reporting, incident management, and proactive monitorin...

Toronto, ONIn-Person

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $100K *

Drive the design and management of high-performing cloud infrastructures, ensuring their availability, performance, and security. Collaborate with teams to implement automations and improve systems wh...

Michigan, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.