IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$180K - $200K *

Shape the future of cybersecurity by leading systems engineering efforts in developing, integrating, and testing secure enterprise infrastructure and products, while ensuring compliance with industry...

6 days ago

  •   11 - 15 years exp.  •   Information Technology

$124K - $143K *

Empower production excellence by designing robust manufacturing processes and procedures. Collaborate with cross-functional teams to enhance mechanical integrity and ensure product performance through...

Yesterday

  •   8 - 10 years exp.  •   Aerospace & Defense

$80K - $95K *

Discover your potential as an IT Consultant, providing essential technical support across diverse environments. Collaborate with clients, manage IT assets, and drive project deployments while enhancin...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$111K - $136K *

Transform the network landscape by designing and securing a hybrid infrastructure. Collaborate with cross-functional teams to enhance application delivery and cloud connectivity while ensuring robust...

6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$111K - $136K *

Pioneer a robust hybrid network infrastructure, ensuring security and reliability across diverse environments. Collaborate with cross-functional teams to implement cutting-edge technologies and drive...

6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$131K - $205K *

Champion the design and engineering of enterprise IT infrastructure, leading virtualization and containerization initiatives while ensuring compliance with industry standards and best practices. Drive...

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$128K - $176K *

Support customers by optimizing semiconductor manufacturing processes, ensuring high-quality installations, troubleshooting complex systems, and collaborating with R&D teams to enhance product perform...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Accelerate progress at the forefront of Linux systems support, collaborating with clients to solve complex technical challenges while enhancing infrastructure and ensuring optimal performance in a ful...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $100K *

Champion innovative solutions by leveraging advanced Linux expertise to enhance client infrastructure, ensuring optimal performance and security while fostering strong relationships and collaboration...

Calgary, ABIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$97K - $161K *

Lead the charge in enhancing endpoint management by leveraging your expertise in Microsoft Configuration Manager and Windows systems. Collaborate with teams to support ATM/TCR imaging initiatives, dri...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $105K *

Contribute to high-performance computing sustainment by managing multi-vendor servers and clusters. Engage in system administration, troubleshooting, and optimization while collaborating with skilled...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$116K - $130K *

Make your mark at a pivotal role providing technical support for a COTS software solution, ensuring seamless operations and a positive user experience for federal customers through effective troublesh...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$157K - $158K *

Elevate your career by driving innovative solutions in application support, enhancing operational efficiency, and collaborating with cross-functional teams to optimize enterprise software for the fina...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Empower end users by providing expert technical support and mentorship. Lead initiatives to enhance user experience and technology adoption while ensuring exceptional service and collaboration within...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Shape secure IT infrastructures by designing and implementing comprehensive security solutions. Collaborate with teams to deliver exceptional client service while leading assessments and developing ac...

4 weeks ago

  •   5 - 7 years exp.  •   Staffing

$120K - $130K *

Manage and oversee a multi-region Onsite Tech Support team, driving technical solutions and ensuring adherence to policies. Collaborate with stakeholders, lead projects, and enhance operational effici...

Today

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Join a dynamic team to design and implement analytics solutions using Azure technologies. Collaborate on data engineering projects, lead best practices, and mentor others while driving impactful insig...

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Unlock potential by designing and implementing analytics solutions using Azure technologies. Collaborate with teams to enhance data engineering, support cloud development, and lead best practices in a...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$88K - $96K *

Join a team that provides essential IT support across regions, ensuring seamless operations and high-impact solutions. Engage with end-users to troubleshoot issues, lead projects, and enhance IT servi...

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$78K - $135K *

Support the IT Corporate Device Support Team in optimizing and managing end user devices, including desktops and mobile environments. Focus on image creation, OS configurations, patching, and user sof...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$61K - $141K *

Drive operational excellence by managing and maintaining Linux systems in multi-enclave environments. Leverage your expertise to troubleshoot, patch, and ensure compliance, while collaborating with a...

Today

  •   11 - 15 years exp.  •   Business Services

$85K - $102K *

Optimize technical support processes to enhance SaaS platform reliability, while effectively diagnosing and resolving escalated customer issues through clear communication and collaboration with cross...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$168K - $198K *

Innovate solutions by collaborating with multidisciplinary teams to enhance system administration and infrastructure maintenance, ensuring operational readiness and compliance throughout the systems e...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$168K - $198K *

Support and enhance system operations by collaborating with stakeholders, managing infrastructure, and optimizing processes through automation, ensuring compliance and operational readiness across div...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$79K - $106K *

Join a team that's dedicated to providing exceptional technical support, managing complex customer issues, and collaborating with engineering teams to enhance product efficiency and compliance in a dy...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.