IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$86K - $198K *

Join a dynamic team as a senior full stack developer, guiding technical decisions and delivering end-to-end solutions. Elevate development standards, mentor peers, and tackle complex challenges in an...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Join a team that's driving innovation in datacenter infrastructure, focusing on modular liquid cooling technologies and high-performance hardware design. Collaborate with customers and partners to opt...

2 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$229K - $297K *

Lead the electrical architecture for next-gen laptop platforms, guiding teams through product development. Drive innovation, resolve technical risks, and ensure alignment with business objectives to d...

Reposted 3 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Unlock potential by managing a macOS fleet lifecycle, combining hands-on support with advanced automations and system architecture. Drive secure, efficient IT solutions while collaborating cross-funct...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$72K - $115K *

Elevate network operations by troubleshooting and optimizing a global data center network. Lead incident response, enhance processes, and drive automation initiatives while collaborating with engineer...

Today

  •   5 - 7 years exp.  •   Information Technology

$72K - $115K *

Support advanced network operations by troubleshooting and optimizing a global data center network. Collaborate with teams to resolve complex issues, enhance processes, and drive continuous improvemen...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $115K *

Empower network operations by troubleshooting and optimizing a global data center network. Take ownership of complex issues, drive incident resolution, and enhance processes through automation and mon...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $100K *

Empower your career by optimizing enterprise IT systems and cloud services. Leverage your expertise in Microsoft 365, Azure, and networking to drive innovation and enhance security in a dynamic enviro...

1 week ago

  •   8 - 10 years exp.  •   Staffing

$110K - $130K *

Optimize server infrastructure by managing Red Hat, VMware, and Windows systems. Automate operations with Ansible, ensure compliance, and support cloud migration efforts while participating in a 24/7...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$108K - $130K *

Shape the future of secure systems by automating security evaluations and streamlining processes. Drive compliance and enhance infrastructure management in a collaborative environment focused on conti...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Partner with us to design and develop complex software systems, troubleshoot issues, and collaborate with engineering teams to deliver reliable solutions across mission-critical environments...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$108K - $227K *

Innovate cutting-edge SATCOM solutions as a systems engineer, tackling diverse technical challenges. Collaborate with a top-tier team to enhance signal intelligence capabilities through engineering, i...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Drive innovation by bridging Support and Engineering teams, analyzing complex client issues, and ensuring effective resolutions. Own escalations from start to finish, enhancing collaboration and deliv...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $170K *

Optimize the cloud storage, backup, and disaster recovery operations to enhance security, availability, and reliability of enterprise systems, ensuring seamless service continuity and compliance withi...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$123K - $170K *

Lead advanced technical support initiatives, resolve complex IT issues, and mentor teams to ensure efficient operations. Manage projects and provide specialized support across MDM, iOS, Linux, A/V, an...

4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $115K *

Join a team that's dedicated to optimizing Microsoft-based systems, providing advanced technical support, and enhancing IT infrastructure. Collaborate with experts to resolve complex issues and drive...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Shape the future of IT by leading a dynamic team, resolving complex technical issues, and driving innovative solutions across multiple sites while enhancing security and efficiency in a growing indepe...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Accelerate progress at the forefront of IT systems administration by ensuring optimal performance, security, and reliability of the IT infrastructure, including Microsoft 365 and Azure services, while...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$76K - $107K *

Tackle user support challenges by providing effective solutions for hardware, software, and network issues. Collaborate with teams to enhance service delivery and ensure seamless operations in a fast...

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$76K - $107K *

Transform user experiences by providing essential IT support, diagnosing issues, and implementing solutions. Collaborate with teams to enhance service delivery and ensure seamless operation of hardwar...

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Manage and lead a Desktop Support team to enhance service delivery, oversee IT projects, and improve user experience with Microsoft services while fostering a culture of accountability and continuous...

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$180K - $200K *

Shape the future of cybersecurity by leading systems engineering efforts in developing, integrating, and testing secure enterprise infrastructure and products, while ensuring compliance with industry...

6 days ago

  •   11 - 15 years exp.  •   Information Technology

$124K - $143K *

Empower production excellence by designing robust manufacturing processes and procedures. Collaborate with cross-functional teams to enhance mechanical integrity and ensure product performance through...

Yesterday

  •   8 - 10 years exp.  •   Aerospace & Defense

$80K - $95K *

Discover your potential as an IT Consultant, providing essential technical support across diverse environments. Collaborate with clients, manage IT assets, and drive project deployments while enhancin...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$111K - $136K *

Transform the network landscape by designing and securing a hybrid infrastructure. Collaborate with cross-functional teams to enhance application delivery and cloud connectivity while ensuring robust...

6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.