Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$125K - $188K *

Champion the alignment of IT initiatives by leading the Service Delivery Management team, ensuring effective communication and prioritization across cross-functional projects while maintaining standar...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$125K - $188K *

Empower our IT Service Management initiatives by leading Service Delivery efforts, ensuring effective business alignment, optimizing project pipelines, and enhancing operational support through data-d...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$125K - $188K *

Champion the delivery of cross-functional IT initiatives by driving intake, triage, and operations. Collaborate with key stakeholders to ensure seamless alignment with ITIL standards and enhance servi...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$125K - $188K *

Lead cross-functional IT initiatives as a key liaison, ensuring effective service delivery through ITIL practices while managing a dedicated team, streamlining operations and facilitating business ali...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$125K - $188K *

Unlock your potential by leading cross-functional IT initiatives and enhancing service delivery processes. Collaborate with teams to ensure effective communication and strategic oversight of project p...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$100K - $145K *

Join a team that enhances customer experience by leading a high-performing service unit, optimizing supply chain processes, and promoting technology solutions to ensure superior service delivery and s...

Today

  •   5 - 7 years exp.  •   Business Services

$80K - $85K *

Join a team dedicated to exceptional maintenance service by leading and mentoring a skilled crew, managing community standards, and ensuring prompt resident support in a dynamic apartment environment...

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $85K *

Elevate community living by leading a dedicated maintenance team, ensuring top-notch service and safety standards across a 465-unit residence, while fostering a culture of excellence and responsivenes...

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$75K - $95K *

Drive excellence in customer service operations, managing a large contact center and developing a high-performing team to ensure an outstanding customer experience and uphold company values...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Lead the charge in enhancing customer service excellence by managing operations, guiding teams, and driving performance improvements in a fast-paced contact center environment...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Drive exceptional service by managing a 90+ person contact center, developing leaders, and optimizing operations to enhance customer satisfaction and company culture, while fostering a high-performanc...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Unlock new potential by leading a dynamic contact center team to deliver exceptional customer service while fostering a positive team culture and optimizing operational performance across multiple cha...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Optimize customer service operations by leading a large team, ensuring exceptional service delivery while developing talent and fostering a positive culture to meet organizational goals...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Elevate customer engagement by managing SLED accounts, driving retention, and fostering growth. Collaborate with cross-functional teams to deliver exceptional value and achieve customer goals within t...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$156K - $211K *

Shape the future of automotive advertising by leading a dynamic team to deliver exceptional ROI, drive revenue growth, and enhance advertiser satisfaction through strategic insights and effective coll...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $90K *

Lead front-of-house operations in a premier dining environment, driving team performance and guest satisfaction. Oversee service quality, financial performance, and staff development to ensure excepti...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$75K - $95K *

Lead a high-performing customer support team, championing AI integration and driving service excellence. Foster employee growth, optimize operations, and enhance customer relationships through innovat...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$95K - $125K *

Advance your career by leading a dynamic team dedicated to exceptional client service. Drive innovation and efficiency while fostering a culture that prioritizes accountability and growth to ensure ou...

Today

  •   5 - 7 years exp.  •   Business Services

$83K - $174K *

Lead the charge in enhancing customer success through strategic guidance, relationship building, and talent development, driving growth, retention, and effective use of technology across key accounts...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Drive sales performance and elevate service standards by leading a dynamic team. Engage in strategic coaching and operational excellence to boost conversion rates in a premium travel environment. Play...

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

$90K - $110K *

Drive excellence as you lead a high-performing contact center team, shaping strategies that enhance sales performance and service standards, while fostering a culture of success in a dynamic, hybrid e...

Mississauga, ONIn-Person

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

$90K - $110K *

Drive exceptional performance in a premium travel environment by leading a hybrid team of Africa Specialists to enhance service standards, increase revenue, and foster a collaborative culture while ac...

Pickering, ONIn-Person

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

$75K - $95K *

Transform the contact center by leading, coaching, and elevating service standards while driving sales growth in a hybrid environment. Collaborate with teams to optimize operations and enhance client...

Scarborough, ONIn-Person

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

$90K - $120K *

Lead and optimize contact center operations, driving sales and service excellence while mentoring a high-performing team. Collaborate across departments to elevate client satisfaction and revenue in a...

Toronto, ONIn-Person

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

$90K - $110K *

Lead and inspire a hybrid contact center team to drive sales, enhance service excellence, and optimize operations. Shape a high-performing culture that prioritizes client satisfaction and ensures best...

Etobicoke, ONIn-Person

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.