Service Manager

Morgan Properties

$80K — $85K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in property management maintenance
  • HVAC/EPA/CFC Certification preferred
  • Strong background in multi-trade repairs (HVAC, plumbing, electrical)
  • Experience in leading and mentoring a technical team
  • Valid driver's license and personal vehicle required

Responsibilities

  • Interview, hire, and train new maintenance team members
  • Develop and lead Maintenance Technicians in problem diagnosis and resolution
  • Mentor technicians to enhance their knowledge and skills
  • Provide expertise in HVAC, electrical, plumbing, and other maintenance areas
  • Establish and prepare a 24-hour on-call schedule for the team
  • Collaborate with office staff to address and follow up on resident maintenance issues
  • Manage inventory of maintenance materials

Benefits

  • Up to 50% rent discount
  • Quarterly $300 Morgan Essentials allowance
  • $15 daily appreciation for on-call duties
  • Comprehensive medical, dental, and vision benefits
  • 401(k) retirement plan with company match
  • Generous paid time off including 10 holidays and sick leave
Full Job Description
Now hiring Service Managers! We are seeking a Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this 465 unit apartment community meet both company standards and applicable laws. As a Service Manager, you will be expected to: - Interview, hire and train new team members. - Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution. - Mentor and guide maintenance technicians to increase their overall knowledge base and skill set. - Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair. - Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies; - Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise. - Manage and organize inventory of all maintenance materials. - Establish a preventive maintenance schedule, make-ready schedule and general work order schedule for team. - Regularly inspect community buildings, including vacant units. - Planning, assigning, and directing the maintenance team. Compensation & Incentives - Base Pay: $80,000-85,000/Yr. - Up to 50% Rent Discount - Property Staff Shared Renewal Commissions - Morgan Essentials: $300 quarterly - On-Call Appreciation: $15/day for holding the on-call phone - Medical, Dental, and Vision Benefits - 401(k) Retirement Plan with Company Match - Generous Paid Time Off, including 10 holidays per year and sick leave Hours & Schedule - Monday - Friday: 8-5 - Paid rotating on-call participation required - Must be available and prepared for emergency events - *Schedule subject to change based on business needs What we'll expect from you: - Active and valid driver's license and personal vehicle. - HVAC/EPA/CFC Certification preferred. - One-year certificate, 5+ years of related experience, or equivalent education and experience. #AC4104 If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

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