Director, Customer Experience Jobs in New York, NY

Transform the digital landscape by architecting and scaling compliant platforms that enhance patient safety and engagement, driving innovation across AI and cloud technologies while leading a high-per...

Lead the charge in managing complex, large-scale production projects while driving strategic improvements and operational efficiencies to ensure high-quality delivery and client satisfaction across va...

Elevate user engagement by leading design for embedded analytics in a complex multi-team environment. Drive design strategy, enhance system usage, and collaborate closely with engineering to deliver e...

Drive the successful execution of large-scale client projects with strategic planning and effective communication. Lead a collaborative team to deliver quality work on time and on budget, while enhanc...

Lead the charge in enhancing global digital customer experiences across web and mobile platforms. Define product vision and strategy to drive key commerce initiatives, optimize user engagement, and ch...

Drive data-driven insights for cross-functional teams, transforming complex analytics into strategic narratives that enhance customer service leadership's decision-making capabilities while maintainin...

Unlock your potential by leading client digital strategies and enhancing healthcare communications. Collaborate with cross-functional teams to innovate and deliver impactful solutions while mentoring...

Lead the charge in managing high-impact client engagements, overseeing the full delivery lifecycle of complex projects, collaborating across teams, and ensuring successful outcomes while building last...

Shape the future of client operations as a key partner to executive leadership, driving strategy into action. Manage relationships, implement systems, and ensure high-quality client engagement through...

Elevate customer success by leading strategic initiatives and mentoring teams. You'll drive satisfaction through collaboration, data analysis, and innovative solutions that enhance client relationship...

Shape integrated communications strategies for healthcare clients, leveraging expertise in media and digital engagement. Collaborate across teams to enhance client success and deliver impactful campai...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Lead cross-functional teams to deliver innovative marketing solutions, managing client relationships, budgets, and program performance to drive brand growth and impact in a collaborative environment...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Shape the future of customer success by leading operations and vendor partnerships. Drive accountability, optimize processes, and enhance the overall customer experience in a fast-paced, cross-functio...

Champion multi-channel strategies that amplify creator engagement and product awareness in a global market. Collaborate with diverse teams to launch impactful campaigns that enrich Audible's creator e...

Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...

Champion organizational excellence by spearheading project management strategies and frameworks. Drive cross-functional collaboration, optimize resource allocation, and ensure seamless execution of mu...

Transform customer experience by leading strategic initiatives in a dynamic B2B SaaS environment. Drive retention, efficiency, and scalability within post-sale operations while shaping company strateg...

Shape the future of passenger experience and commercial performance by leading strategic initiatives, optimizing revenue generation, and fostering strong stakeholder partnerships within a dynamic term...

Unlock the potential of commercial growth and guest experience by leading strategies that drive revenue, optimize partnerships, and enhance airport services. Collaborate across teams to elevate operat...

Serve as a strategic healthcare communications Manager, leading integrated programs, managing cross-disciplinary teams, and advising clients. Collaborate to deliver impactful media initiatives and dri...

Elevate customer experience through strategic management of quality, training, and knowledge systems. Impact agent performance using AI tools while collaborating with cross-functional teams to ensure...

Shape the future of customer experience by leading quality management, training, and AI-powered solutions. Drive strategic initiatives that enhance agent performance and optimize knowledge systems acr...

Join a team that's redefining client experiences through strategic media leadership. Take the reins of a diverse healthcare portfolio, driving integrated, audience-first paid media initiatives that yi...