Interpublic Group

Manager, Client Experience Digital

Interpublic Group$82K — $92K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of public relations experience in an agency or corporate setting, preferably in healthcare.
  • Strong project management skills with the ability to juggle multiple initiatives.
  • Fluent in digital and social media landscape and practices.
  • Solid understanding of measurement-driven communications.
  • Exceptional presentation abilities, demonstrating poise and professionalism.
  • Background in healthcare communications or pharmaceuticals.

Responsibilities

  • Support digital strategy for a major healthcare client and its portfolio of brands.
  • Write content briefs and oversee social media content calendars.
  • Collaborate with cross-functional teams including account, science communications, and analytics.
  • Analyze digital performance metrics to provide insights for campaigns.
  • Manage client and internal status documentation related to digital activities.
  • Stay updated on industry trends, leveraging insights into client strategies.
  • Participate in client calls to offer strategic counsel, particularly in digital initiatives.

Benefits

  • Collaborative and team-oriented work environment.
  • Opportunities for professional development and growth.
  • Exposure to a diverse range of healthcare communication projects.
  • Possibility to engage with celebrity campaigns in the healthcare space.
Full Job Description
About you

A hungry, strategic, creative, collaborative client expert who wants to make a difference on the accounts you work on and the agency you join. You have an outlook that is:
  • Team oriented "we" over "I"
  • Positive and inspirational
  • Energized and charismatic
  • Humble and inquisitive
  • Agile and adaptable

What You Will Be Doing:

Our team is seeking a Manager with client experience and healthcare communications expertise to serve as a counselor to our clients for one of our largest and fastest growing accounts. As a Manager, you will be responsible for developing and executing strategic integrated communications programs, supporting overall strategy, and advising healthcare clients. You will be a conceptual thinker with exceptional organizational and prioritization skills.

In addition, you should have an agency background in healthcare communications with experience working on pharmaceutical products and/or disease education programs, as well as knowledge of the media landscape and considerations in this space. The ideal candidate will have broad interest in the full remit of healthcare communications, including social/digital, earned media, data and regulatory milestones, and unbranded disease awareness programming. Additionally, the ideal candidate will have a specific interest or experience in celebrity campaigns.

Other responsibilities include, but are not limited to:
  • Support day-to-day digital strategy for a major client across a portfolio of brands, becoming an expert on our clients' business and understanding how their communications objectives help achieve business goals.
  • Write content briefs, oversee social media content calendars and develop project timelines
  • Coordinate with account, sci comms, analytics and influencer teams
  • Off a baseline understanding of digital analytics and measurement performance-driven insights for social, influencer and digital platforms
  • Manage client status & internal status documents from a digital perspective
  • Maintain a keen interest in current industry trends, and act as a thought leader in elevating these trends to directly and indirectly affect clients and our digital health practice
  • Attend and speak on client calls, offering strategic counsel with digital lead support
  • Be a demonstrated self-starter and work well within a highly collaborative, multi-disciplinary team to deliver client success

What We Are Looking For:
  • Experience working on multi-disciplinary (holistic) healthcare communication initiatives, ideally including disease education campaigns
  • Familiarity with data and regulatory milestone communications
  • Fluency and/or familiarity with digital and social media
  • Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
  • Experience with clients and accounts that are measurement and evaluation driven
  • Strong presentation skills, poise, and professionalism
  • Industry experience in healthcare communications and/or pharmaceuticals

Basic Qualifications
  • At least 4 years' experience in public relations at an agency or corporate in-house (healthcare experience preferred)
  • The ability to manage multiple projects at various stages simultaneously.
  • Be a self-starter who works well within a highly collaborative, multi-disciplinary team.
  • BA or BS in Public Relations, Communications, or in a related field

Salary range: $82,000 USD - $92,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications.

#LI-GH

About Interpublic Group

Interpublic Group Careers

Join the vibrant team at Interpublic Group, a global leader in modern marketing solutions and advertising, where innovation meets diversity in every project we undertake. At Interpublic Group, we offer more than just job opportunities; we provide a platform for professional growth and leadership development in an environment that values diversity and inclusion.

Work You’ll Do

Embark on a career with Interpublic Group and be part of a team that’s dedicated to creating impactful marketing that resonates worldwide. Our professionals enjoy a culture of collaboration and respect that supports both personal and professional growth.

Transform Your Career

At Interpublic Group, you’ll work alongside the brightest minds in the industry, utilizing your skills to influence major brands and markets. Our commitment to innovation and diversity is evident in our dynamic team environment where your unique perspective adds value to our collective goals.

Lead with Innovation

Step into a role where your creativity and strategic thinking lead to groundbreaking marketing solutions. Interpublic Group is at the forefront of the advertising industry, where each team member is encouraged to challenge the status quo and push boundaries through innovative thinking and leadership.

Collaborate on a Global Scale

Join forces with talented professionals from around the world to deliver marketing solutions that make a difference. Interpublic Group’s global presence offers unparalleled opportunities for networking and professional development, making it an ideal place to advance your career.

Interpublic Group’s Commitment to Professional Development

We are dedicated to nurturing your career ambitions through comprehensive training programs, diversity training, and leadership workshops. Whether you’re seeking an internship, a full-time position, or leadership roles, Interpublic Group provides the tools and resources to achieve your career milestones.

Innovative Work Environment

Dive into a culture that prizes innovation and creativity. At Interpublic Group, you’ll have access to cutting-edge tools and technologies that empower you to deliver exceptional results. Our supportive environment is designed to foster innovation, allowing you to bring your most creative ideas to life.

Be Part of a Great Team

Our team at Interpublic Group is our greatest asset. We thrive on the diversity of our employees and the fresh perspectives they bring. You’ll find that our inclusive culture and commitment to equality create a welcoming atmosphere for all team members.

Future-Proof Your Career

With Interpublic Group, your career is equipped for the future. Embrace opportunities that will hone your skills, from hands-on projects to global client engagements. Our commitment to your growth ensures that your career journey is as limitless as your ambitions.

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Learn more about Interpublic Group
Size
55,600 employees
Market Cap
$12.8 billion
Industry
Net Income
$351.1 million
Founded
1902
5 Year Trend
+2.5%
Revenue
$9 billion
NASDAQ

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