Director, Customer Experience Jobs in Plano, TX

Elevate user engagement by leading design for embedded analytics in a complex multi-team environment. Drive design strategy, enhance system usage, and collaborate closely with engineering to deliver e...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Lead the charge in enhancing global digital customer experiences across web and mobile platforms. Define product vision and strategy to drive key commerce initiatives, optimize user engagement, and ch...

Make your mark by leading customer success initiatives for strategic accounts, enhancing retention and growth while managing a team. Collaborate across teams to ensure superior customer health and sat...

Lead the charge in enhancing user experiences by spearheading innovative design strategies. Oversee a team dedicated to inclusive design and effective AI integration, ensuring best practices create se...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Engineer a transformative client experience in Managed Services, leading strategic initiatives to enhance delivery quality, consistency, and value realization as you foster collaboration across teams...

Elevate patient support services by leading teams to provide exemplary care, driving operational efficiency and performance metrics while fostering a culture of continuous improvement and collaboratio...

Drive exceptional client service as a Service Experience Manager, overseeing a dynamic compliance team committed to operational excellence and high-quality business solutions across various compliance...

Lead the charge in delivering exceptional client service with a customer-focused compliance team. Drive operational excellence while fostering team development and productivity through strategic manag...

Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...

Champion organizational excellence by spearheading project management strategies and frameworks. Drive cross-functional collaboration, optimize resource allocation, and ensure seamless execution of mu...

Transform customer experience by leading strategic initiatives in a dynamic B2B SaaS environment. Drive retention, efficiency, and scalability within post-sale operations while shaping company strateg...

Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...

Support our growth strategy by leading GTM event execution and cross-functional alignment. Drive strategies across the client journey, ensuring cohesion in planning and execution from new acquisition...

Pioneer impactful customer experiences by leading CX platforms and data strategy, ensuring seamless integration of analytics and customer insights to empower decision-making across the organization. D...

Redefine client engagement by leading a tech-driven Client Experience team, enhancing service quality through innovative tools, and fostering talent for operational excellence in a fast-paced support...

Drive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team...

Champion efficient vendor management by leading a dedicated team to drive performance, ensure compliance, and enhance operational strategies while fostering strong partnerships and improving service d...

Contribute to the development of innovative IVR and voice experiences that enhance customer interactions. Collaborate across teams to drive product strategies focusing on scalability, reliability, and...

Drive success by scaling our Commercial Customer Success function, defining strategy, enhancing partner success, and leading a team to ensure customers achieve their goals and maximize value while pro...

Inspire data-driven strategies by leading an analytics team to enhance performance and operational success. Collaborate cross-functionally, leveraging AI tools to execute projects, identify key driver...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...