Director, Technical Support Jobs in Waltham, MA

Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Elevate evening operations by providing robust IT support and ensuring effective technology management across all site areas. Collaborate with team members to enhance system reliability and compliance...

Engage and mentor a high-performing Sales Development team to implement strategies that boost lead qualification and conversion, driving overall sales effectiveness and collaboration across department...

Empower your career by leading security engineering initiatives, developing scalable solutions, and optimizing detection capabilities across multiple domains. Drive impactful changes in a collaborativ...

Optimize supplier relationships to enhance the production quality and efficiency of drug-device combination products, ensuring compliance and effective logistics in pharmaceutical manufacturing proces...

Lead the charge in driving sales of clinical documentation solutions in healthcare, focusing on Gastroenterology. Manage customer relationships, execute sales strategies, and achieve targets while fos...

Drive customer success and expansion by managing the full sales cycle. Your role is pivotal in building long-term partnerships, supporting revenue growth, and aligning customer feedback with product d...

Lead transformative enterprise IT services for domestic and international teams, enhancing employee technology and service maturity across multiple regions while driving strategic initiatives and oper...

Lead the charge in driving product strategy and execution for engagement solutions that enhance student communication. Collaborate across teams to translate customer needs into valuable product capabi...

Transform IT management in a healthcare setting by leading a distributed team, ensuring security compliance, and enhancing support processes to drive operational efficiency and foster team growth acro...

Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...

Support strategic workforce planning and resource allocation to enhance operational efficiency. Collaborate with senior leadership to resolve staffing challenges and optimize financial performance thr...

Lead and transform data engineering by modernizing platforms and architectures. Elevate data accessibility and governance to drive analytics and AI capabilities, impacting decision-making and automati...

Lead the charge in transforming Biomedical Research with AI and high-performance compute solutions. Drive strategic initiatives, manage cross-functional teams and deliver innovative capabilities that...

Innovate your career by leading product marketing strategy across a dynamic B2B SaaS organization. Drive market positioning, messaging, and customer insights, collaborating closely with cross-function...

Contribute to seamless client onboarding by implementing secure, compliant IT solutions. Collaborate with engineers and project managers, ensuring reliable outcomes through detailed planning and execu...

Lead and drive growth in the US educational market. Own revenue performance, manage a high-performing sales team, and execute customer acquisition strategies for pipeline development and deal closure...

Lead the transformation of post-sale security delivery, overseeing teams in implementations, support, and renewals. Take charge of P&L management and develop a customer success function to drive growt...

Engage with major retailers by driving revenue growth in North America. Establish strategic partnerships, manage sales strategies, and ensure alignment across functions to enhance retail media operati...

Empower your career by leading engineering solutions in Electronic Combat Systems, driving technical excellence, and mentoring teams to deliver innovative and viable system designs that meet mission-c...

Engage key enterprise clients by managing relationships to drive revenue growth and product adoption. Leverage your technical expertise in IoT and proven sales skills to close new business opportuniti...

Transform customer journeys by leading and scaling a global enablement strategy. Drive measurable engagement and retention through innovative programs, content, and communities while guiding a high-pe...

Champion operational excellence across diverse programs, collaborating with senior leadership to enhance performance and customer engagement while driving growth initiatives within the business unit p...

Unlock potential by building and leading a high-performing sales team in the Americas, with a focus on driving revenue growth and establishing a strong market presence in industrial imaging across the...