Director, Technical Support Jobs in Lawrenceville, GA

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Champion the development of robust CI/CD pipelines, driving DevSecOps practices, automated security checks, and innovative release management strategies while leading a dynamic DevOps Engineering team...

Lead the charge in enhancing customer satisfaction by managing and developing a dynamic Technical Support team. Collaborate with cross-functional departments to drive service excellence and foster con...

Shape the future of technical training by building a comprehensive, AI-driven education program. Drive customer and partner enablement while ensuring education aligns with business outcomes across tec...

Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...

Empower your engineering team by managing roadmap execution, optimizing agile processes, and fostering collaboration. Use your SaaS expertise to lead diverse teams in delivering high-quality data-driv...

Join us to oversee a dynamic team driving client satisfaction through efficient software implementations. You'll lead hiring, manage performance, and ensure optimal utilization while consulting on pro...

Empower your career by leading a dynamic team to ensure exceptional client software delivery, maintain high productivity, and drive revenue growth while managing escalations and fostering team develop...

Lead strategic technical direction, unifying product vision and architecture across developer-facing platforms. Drive the roadmap for critical software, ensuring an exceptional developer experience an...

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

Accelerate the digital transformation of client programs by leading modernization initiatives, developing strategic plans, and integrating innovative solutions for enhanced operational efficiency and...

Inspire success at the intersection of engineering and finance by leading cross-functional teams to drive efficiency and deliver complex technical programs, while mentoring and coaching aspiring progr...

Drive the strategy and outcomes for customer retention and growth, leading the Customer Success organization to enhance adoption, customer health, and operational efficiency through cross-functional c...

Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...

Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...

Lead the charge in strategic delivery for a pivotal telecom account, managing a multimillion-dollar portfolio. Drive modernization efforts, foster executive relationships, and enhance operational exce...

Take ownership of crafting seamless technology experiences for team members by leading a high-performing user support team. Drive service quality, improve onboarding processes, and foster continuous i...

Advance customer support operations by leading remote teams to resolve complex UAS issues. Collaborate cross-functionally to enhance customer satisfaction and efficiency, driving performance metrics i...

Lead the charge in the technical testing and deployment of AI agents, ensuring solutions meet customer requirements from blueprint to go-live. Collaborate across teams and drive successful implementat...

Optimize enterprise segment performance by leading a team of managers, ensuring exceptional customer relationships, and driving strategic decisions that enhance retention and growth. Make a significan...

Develop and manage cross-site technical services strategy to ensure robust technology transfer and validation processes for production facilities. Lead, coach, and support teams to enhance operational...

Elevate the reliability and efficiency of production systems while leading a talented global DevOps/SRE team. Drive security, scalability, and automation initiatives on an AWS-based infrastructure, al...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Lead the charge in customer support for defense clients, coaching teams to enhance operational success. Oversee technical support and field operations, ensuring mission readiness and exceptional custo...

Lead transformative cloud networking initiatives by architecting, optimizing, and overseeing Azure infrastructure. Champion performance engineering and hybrid connectivity to enhance SaaS operations a...