New Relic

Director, Technical Program Management

New Relic$193K — $241K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in engineering & product delivery alongside engineers.
  • 8+ years of experience leading technical program management and/or engineering teams.
  • Proficient in program management methods such as Kanban, Lean, SAFe, and Scrum.
  • Strong communication skills with proven ability to influence across various levels of an organization.
  • Experience with building trust relationships within cross-functional teams.

Responsibilities

  • Equip and lead a team of technical program managers towards achieving organizational OKRs.
  • Manage and coach technical program managers to enhance overall team effectiveness.
  • Act as Principal Program Manager for complex projects related to finance, making key trade-off decisions.
  • Serve as the communication bridge between business and home organization on projects.
  • Build and maintain strong relationships with leaders across diverse teams to ensure goal alignment.

Benefits

  • Healthcare, dental, and vision insurance.
  • Parental leave and planning support.
  • Mental health benefits.
  • 401(k) plan with matching.
  • Flex time-off and 11 paid holidays.
Full Job Description
Your opportunityNew Relic is looking for a Director, Technical Program Management to join our outstanding Finance organization! Technical Program managers play a vital role at New Relic leading the planning, execution, and delivery of large cross functional programs in support of our strategic objectives. The ideal candidate is an experienced leader with Technical Program Management expertise to help set the technical direction and strategy for driving engineering efficiency. This technical leader needs to have a passion for people to build and lead teams, mentor Technical Program Managers, and collaborate with multiple teams across the organization.

What you'll do
  • Equip a team of technical program managers to drive the achievement of organizational OKRs by leading complex initiatives focused on efficiency and productivity while optimizing team execution & collaboration.
  • Manage and coach technical program managers to ensure success in their roles. Strive to continually increase the team's overall technical program management bench strength. Drive accountability for high performance.
  • Act as a Principal Program Manager on especially challenging problems and projects stemming from the finance organization. Work with leaders across the company to drive key trade-off decisions. Identify gaps and risks in execution. Take decisive action in ambiguous situations within fast paced environments.
  • Serve as the conduit for the rest of the business to the home organization on projects and programs, and visa versa. Find ways for everyone to row in the same direction.
  • Build strong relationships with partnered Directors, VPs and other leaders across the company to promote successful execution against goals. Lead the team in partnering closely with cross-functional counterparts in sales, marketing, finance, customer success, and support to launch new capabilities.

This role requires
  • 10+ years years of experience or equivalent education in engineering & product delivery alongside engineers. Versed in program management methods (Kanban, Lean, SAFe, Scrum) and executed many real-world applications at scale.
  • 8+ years of experience leading technical program management and/or engineering teams.
  • Aptitude for applying structure to ambiguity and driving toward measurable outcomes and results. Comfortable with the challenging and experimental nature of work.
  • Strong communicator and executive presence. Proven ability to influence without organizational power. Demonstrated ability to collaborate with technical and non-technical leaders alike.
  • Determined self-starter with the wisdom to know when to collaborate to achieve your goals and strong experience building trust relationships across an organization, with teammates at all levels. Highly successful at assembling and leading cross-functional teams.
  • Working technical proficiency. Deep understanding of the SDLC, engineering standards, and architectural risk management.

Bonus points if you have
  • Bachelor's degree in computer science, computer engineering, or related field, or equivalent experience.
  • Working technical proficiency. Deep understanding of the SDLC, engineering standards, and architectural risk management.
  • Experience with Financial & CRM Systems, Saas based applications, and Jira.
  • Prior experience with high growth companies and cross functional projects.

Please note that visa sponsorship is not available for this position.

#LI-ZH1 #LI-Remote

The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.

Estimated Base Pay Range

$193,000-$241,000 USD

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

About New Relic

New Relic is a software analytics company that provides real-time insights into application performance. The company's cloud-based platform collects and analyzes data from software applications and infrastructure, allowing customers to optimize their digital experiences. New Relic's products are used by a wide range of customers, including e-commerce companies, financial services firms, and government agencies. The company was founded in 2008 and is headquartered in San Francisco, California.
Learn more about New Relic
Size
2,217 employees
Market Cap
$3.7 billion
Industry
Net Income
-$158.8 million
Founded
2008
5 Year Trend
+24.4%
Revenue
$654.6 million
NASDAQ

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