Director, Technical Support Jobs in Charlotte, NC

Unlock your potential by leading our global Application Engineering function to enhance system performance, drive product innovation, and ensure customer satisfaction through tailored solutions and te...

Champion project execution and client satisfaction by leading multiple teams of Project Managers, ensuring financial performance and operational excellence across various commercial accounts while opt...

Unlock project potential as a Program Manager, leading cross-functional teams to enhance released products, drive strategic initiatives, and ensure alignment with organizational goals in a dynamic, re...

Lead product strategy and innovation in a dynamic startup environment. Shape product development decisions, prioritize customer-centric solutions, and collaborate cross-functionally to drive business...

Unlock potential by leading complex Aerospace and Defense programs, ensuring successful execution from contract award to delivery. Collaborate with cross-functional teams to meet customer expectations...

Lead the charge in designing and building a robust Cluster management platform. Collaborate with distributed teams to enhance observability and optimize performance, utilizing Go and modern telemetry...

Join a dynamic team to empower partners in building AI solutions using the Cognigy platform. You will provide hands-on technical enablement, training, and support, guiding partners from basic understa...

Lead the charge in driving growth and performance of Cloud Technical Account Management, overseeing a team to enhance service delivery, manage financial metrics, and partner with sales for customer su...

Lead a dynamic Support Engineering team, enhancing customer experiences through AI-driven solutions, mentorship, and scalable processes while fostering a culture of growth and accountability...

Optimize cross-functional program management for a global initiative, ensuring alignment across multiple teams and geographies. Drive execution, manage dependencies, and communicate effectively to del...

Take ownership of XDR product strategy and execution, driving cohesive integration across security domains to enhance customer outcomes and competitive positioning. Lead a high-performing team in deli...

Architect transformative solutions by leading strategic pre-sales efforts, analyzing customer needs, and defining technical direction for enterprise infrastructure. Collaborate with teams to enhance g...

Drive your career by providing advanced technical support, optimizing software systems, and implementing innovative solutions in a dynamic, 100% remote environment. Collaborate to enhance operational...

Transform enterprise AI operations by leading the technical management of a large-scale platform, ensuring seamless integration, security, and performance while collaborating with cross-functional tea...

Collaborate with cross-functional teams to drive integrated AV system projects, ensuring effective communication and support between business units and development teams while managing on-site testing...

Transform product strategies and drive revenue growth by managing portfolio development, conducting market research, and leading product launch initiatives for a dynamic B2B industrial equipment marke...

Optimize the implementation of Epic Clinical EHR for State Healthcare Facilities, leading project planning, stakeholder engagement, and team coordination while ensuring quality, scope, and communicati...

Join a team that's dedicated to providing exceptional post-sales technical support for federal clients. You'll troubleshoot complex systems, collaborate with engineering teams, and ensure seamless ope...

Optimize project delivery by leading enterprise SaaS implementations for utility clients. Build strong client relationships, manage competing priorities, and ensure successful project outcomes across...

Transform complex cybersecurity narratives into engaging content that captivates audiences across various formats. Collaborate with cross-functional teams to enhance brand storytelling and drive conve...

Optimize the global revenue accounting lifecycle, ensuring compliance with ASC 606 while leading high-performing teams. Collaborate cross-functionally to enhance billing, collections, and financial re...

Unlock potential by leading client strategy and product initiatives, driving growth through market insights and cross-functional collaboration. Shape solutions that enhance client value and optimize H...

Pioneer cross-functional programs, managing teams to deliver crucial initiatives. Drive alignment across departments, enhance operational excellence, and elevate program delivery practices while track...

Elevate partner relationships in a strategic leadership role responsible for guiding a team and enhancing partner success through AI-driven workflows and high-touch service...

The Technical Support Engineering Manager will lead a team of Support Engineers and Product Experts to resolve complex technical issues and enhance customer experience. This role involves collaboratin...