Director, Technical Support Jobs in Beachwood, OH

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

Transform the future of data activation by leading engineering initiatives in a no-code environment. Shape product development, enhance team performance, and drive recruitment while tackling innovativ...

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...

Optimize technical integration delivery and automations within customer onboarding projects. Collaborate with cross-functional teams and leverage your expertise to create solutions that enhance public...

Drive curriculum strategy to shape future skills in response to emerging tech trends. Collaborate cross-functionally to create innovative learning experiences that align with current market demands an...

Transform strategic account sales by leading a dynamic team, driving revenue growth, and enhancing client relationships within a competitive IT security landscape, optimizing solutions for large enter...

Lead the charge in business strategy for ITM, coordinating cross-functional teams to drive revenue growth, market expansion, and compliance. Own product performance and strategy while navigating ambig...

Elevate support operations by leading a dynamic team to enhance customer experience. Design scalable processes and implement a modern ticketing platform to drive efficiency and improve service quality...

Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...

Optimize global support operations by driving transformation and excellence, empowering teams through AI-augmented strategies while ensuring customer satisfaction and operational efficiency across div...

Engineer robust cloud solutions while providing top-tier support for virtual environments. Drive system configurations, troubleshooting, and documentation to enhance infrastructure services. Collabora...

Unlock growth as you lead U.S. revenue strategies, drive client expansion, and build a results-oriented sales team in the evolving cybersecurity landscape, engaging executive stakeholders to maximize...

Join a team that's driving technical innovation through scalable, secure software solutions. As a senior leader, you'll architect, develop, and mentor while leveraging modern technologies and best pra...

Join us to enhance post-sales customer relationships for strategic accounts, ensuring proactive support, timely resolutions, and the maintenance of strong partnerships while driving customer success a...

Champion customer relations while overseeing account performance, driving strategic execution, and enhancing profitability. Collaborate with internal teams to deliver solutions and foster long-term pa...

Engage deeply with customers to resolve technical challenges and optimize their network management using NetBox. Collaborate with cross-functional teams to ensure product adaptation and success while...

Drive sales strategy and value by collaborating with cross-functional teams to develop proposals, pricing models, and go-to-market strategies that enhance client relationships and support organization...

Innovate external-facing initiatives with ownership from concept to execution. You'll navigate ambiguity, leveraging AI-first methodologies to build real solutions, shaping projects that matter to cus...

Elevate your career by leading integrated marketing campaigns that drive measurable pipeline growth across multiple segments. Own strategy and execution, collaborate with cross-functional teams, and o...

Unlock potential by serving as a trusted technical advisor in a customer-facing role. Tackle complex issues, design internal tools, and lead customer engagement while driving innovative solutions acro...

Join a team that's shaping project management excellence by leading client initiatives with diverse teams. You'll drive project delivery and foster cross-functional collaboration in a dynamic remote e...

Champion growth by leading a high-performing sales team focused on K-12 education, driving revenue and pipeline targets while engaging with key stakeholders and ensuring alignment with customer needs...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Elevate brand storytelling by leading a dynamic content team to create compelling, human-focused narratives that drive engagement and support market growth. Collaborate cross-functionally to harness i...