Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$132K - $245K *

Join us to lead transformative Sales Operations initiatives, enhancing efficiency and productivity through innovative solutions. Drive change by leveraging automation and AI, while collaborating with...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$132K - $245K *

Champion the transformation of Sales Operations by leading strategic initiatives that enhance efficiency, drive automation, and improve client outcomes through innovative managed services solutions an...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$132K - $245K *

Lead transformative Sales Operations initiatives, enhancing efficiency and productivity through innovative solutions. Collaborate with clients to redefine processes, leveraging AI and automation for i...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$132K - $245K *

Lead transformative Sales Operations initiatives, enhancing efficiency and productivity through innovative solutions. Collaborate with clients to redefine processes, leveraging AI and automation for i...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$132K - $245K *

Drive transformative Sales Operations initiatives by leading strategy, design, and execution of managed services. Collaborate with clients to enhance operational efficiency, leveraging AI and automati...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$122K - $245K *

Transform Sales Operations through strategic leadership, driving automation and AI integration. Collaborate with clients to enhance efficiency, productivity, and revenue performance while shaping inno...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$132K - $245K *

Accelerate progress at the forefront of Sales Operations transformation, leading strategic initiatives to enhance efficiency, drive automation, and redefine client engagement across diverse industries...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$132K - $245K *

Transform Sales Operations by leading strategic initiatives that enhance efficiency, drive automation, and leverage AI. Collaborate with clients to redefine their operational models, ensuring measurab...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$122K - $245K *

Transform Sales Operations by leading strategic initiatives that enhance efficiency, drive automation, and leverage AI. Collaborate with clients to redefine their operational models, ensuring improved...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$141K - $245K *

Transform Sales Operations by leading strategic initiatives that enhance efficiency, drive automation, and leverage AI. Collaborate with clients to redefine processes, improve seller experiences, and...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$132K - $226K *

Transform Sales Operations by leading innovative strategies and solutions that enhance efficiency, drive revenue, and leverage AI and automation. Collaborate with clients to redefine their operational...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$122K - $196K *

Innovate Sales Operations transformation by leading strategic initiatives that enhance efficiency, automate processes, and leverage AI. Drive client engagement and deliver tailored managed services so...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$132K - $212K *

Pioneer transformative Sales Operations solutions by leading strategic initiatives, enhancing client relationships, and driving operational excellence through automation and AI integration. Shape the...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$122K - $196K *

Partner with us to lead transformative Sales Operations initiatives, enhancing efficiency and productivity through innovative solutions. Drive change by optimizing processes, leveraging technology, an...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$132K - $245K *

Transform Sales Operations by leading strategic initiatives that enhance efficiency, drive automation, and leverage AI. Collaborate with clients to redefine their operational models and deliver measur...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$132K - $245K *

Transform Sales Operations by leading innovative strategies, enhancing efficiency, and driving automation. Collaborate with clients to redefine processes and deliver impactful managed services that el...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Join a team that's dedicated to managing complex client accounts, driving revenue, and fostering strong relationships. Lead service initiatives, mentor team members, and ensure timely execution of cli...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Unlock your potential by managing a high-profile book of complex business insurance accounts. Build client relationships, lead service teams, and drive revenue growth while ensuring exceptional client...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Lead the management of a complex, high-profile book of business, ensuring exceptional client service and relationship building while driving revenue growth and cross-selling opportunities in a dynamic...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Transform client relationships by managing a diverse portfolio of middle-market commercial property and casualty accounts, ensuring exceptional service and strategic risk management solutions while me...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Optimize wireless network installations across diverse venues, ensuring compliance with technical and aesthetic standards. Collaborate effectively while managing projects, schedules, and subcontractor...

1 month ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$114K - $170K *

Grow your career with impactful analytics leadership, driving operational excellence through advanced data insights and innovative solutions. Collaborate cross-functionally to enhance data capabilitie...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$114K - $170K *

Join a team that's shaping the future of operations analytics by delivering actionable insights and advanced predictive modeling to enhance operational performance and strategic decision-making across...

3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$153K - $204K *

Shape the future of plant operations by driving performance, enhancing safety, and developing talent. Collaborate with cross-functional teams to optimize efficiency and achieve organizational goals in...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$153K - $204K *

Optimize plant performance and drive operational excellence in the Philadelphia market. Collaborate with cross-functional teams to enhance safety, efficiency, and quality while developing talent and m...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.