Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$126K - $189K *

Accelerate growth by spearheading strategic sales initiatives in the transportation and logistics sector. Collaborate with teams to enhance client engagement and drive revenue across diverse markets w...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Drive clinical operations excellence by managing protocol compliance, delivering budget oversight, and ensuring successful study start-up in alignment with regulatory standards and internal policies w...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$104K - $135K *

Drive operational excellence in multi-site e-commerce by leading startup deployments and recovery efforts. Leverage your expertise to support site leaders, coach teams, and implement best practices fo...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Transportation

$104K - $135K *

Reimagine operations by providing hands-on leadership and expertise to optimize large-scale e-commerce facilities, driving results through startup deployments, recoveries, and team development across...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Transportation

$104K - $135K *

Grow your career with a vital leadership role driving e-commerce operational excellence. Collaborate with site teams nationwide to implement improvements, launch startups, and recover underperforming...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Transportation

$104K - $135K *

Accelerate progress at the forefront of e-commerce operations by leading multi-site teams in launching, stabilizing, and recovering complex facilities. Drive results through expert coaching and operat...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Transportation

$104K - $135K *

Reimagine the e-commerce landscape by leading site operations through startups, recoveries, and performance transformations. Collaborate broadly with teams to optimize processes, develop leaders, and...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Transportation

$104K - $135K *

Drive operational excellence as you partner with leadership teams to launch and stabilize large-scale e-commerce facilities while turning around underperforming sites to achieve sustained improvements...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Transportation

$104K - $135K *

Drive operational excellence by leading multi-site e-commerce initiatives, providing expertise in inbound operations, and fostering leadership development. Shape performance improvements through strat...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Lead the charge in operational finance, driving performance across multi-brand portfolios. Collaborate with cross-functional teams to ensure robust financial support, enhance franchisee profitability...

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $120K *

Transform operational performance as a key strategic partner. Drive improvements, ensure consistency, and enhance customer satisfaction across multiple locations while leading high-impact initiatives...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$90K - $120K *

Champion operational excellence and drive performance improvements across regions. Collaborate with leaders to enhance service standards, boost customer satisfaction, and foster a culture of accountab...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$167K - $201K *

Elevate research operations by designing systems that enhance insights and collaboration across teams. Lead high-impact projects, ensuring researchers have the resources and support needed for effecti...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$165K - $195K *

Lead the charge in enhancing performance and compliance across branch operations. Provide crucial training, ensure quality installations, and promote a safety culture while resolving customer challeng...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$165K - $195K *

Transform the operations of field teams, ensuring compliance, performance, and safety standards while providing technical leadership and support to enhance customer satisfaction and project success...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$165K - $195K *

Take ownership of project quality and performance in assigned territory. Lead training for field teams, ensure compliance with safety policies, and drive a culture of continuous improvement to enhance...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$118K - $157K *

Shape operational excellence by leading multiple ready-mix sites, driving safety, employee development, and performance. Collaborate with teams to optimize logistics and production while fostering a c...

Ottawa, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a team that's driving operational excellence by leading warehouse and logistics functions. You'll oversee inventory control, fulfillment processes, and cross-functional collaboration to support g...

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$95K - $105K *

Drive operational excellence by supporting the Venue Director in managing eight luxury amenity spaces, ensuring top-tier service and consistency while enhancing tenant experiences across all locations...

4 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$150K - $180K *

Shape the future of revenue operations by leading cross-functional teams, optimizing processes, and driving strategic initiatives to enhance pipeline efficiency and forecasting accuracy in a dynamic e...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$104K *

Drive operational excellence by managing day-to-day warehouse activities, ensuring productivity, safety, and quality standards are met while leading a team to achieve company objectives and enhance cu...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$104K *

Drive day-to-day operations by managing warehousing, logistics, and team performance. Ensure compliance with safety and quality standards while optimizing processes to meet productivity goals and enha...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$122K - $212K *

Drive cybersecurity excellence by leading due diligence for mergers and acquisitions. Collaborate with cross-functional teams to assess risks, provide actionable insights, and ensure seamless transiti...

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $170K *

Join us to shape the player experience for a groundbreaking FPS MMO. In this senior role, you'll collaborate globally, influence product strategy, and drive live operations, ensuring success in Wester...

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$127K - $160K *

Shape your career by driving operational excellence as a key administrator for PSA systems. Collaborate across teams to enhance project delivery, financial accuracy, and data integrity, ensuring effec...

Portsmouth, NHRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.