Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.
A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.
Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.
Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.
Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.
$90K - $110K *
The Account Manager at ScaleOps will be responsible for building and maintaining strong relationships with post-sale customers, ensuring their satisfaction and addressing their needs. This role involv...
Reposted 3 weeks ago
$130K - $155K *
Join a team that's shaping the future of finance in a fast-growing SaaS startup. As a Senior Finance Manager, you'll drive strategic decisions, oversee accounting, and enhance financial operations to...
2 days ago
Customer Operations General Manager II
$80K - $95K *
Transform customer operations by leading a high-performing team to enhance service quality, drive revenue growth, and implement innovative solutions while fostering a positive workplace culture and en...
2 weeks ago
Operational Account Manager, Freight Operations, Road US
$80K - $90K *
Champion customer relationships by developing accounts and ensuring optimal service. Engage actively with clients to identify growth opportunities, manage logistics operations, and achieve high satisf...
Reposted 3 days ago
Operational Account Manager, Freight Operations, Road US
$80K - $90K *
Champion customer relationships and drive growth in freight operations. Leverage your logistics expertise to enhance service delivery, negotiate with carriers, and manage accounts effectively while co...
4 weeks ago
Senior Business Development Manager, Account Director
$126K - $189K *
Accelerate growth by spearheading strategic sales initiatives in the transportation and logistics sector. Collaborate with teams to enhance client engagement and drive revenue across diverse markets w...
Reposted 3 days ago
Clinical Operations Manager-F- budgets and contracts - FSP
$110K - $130K *
Drive clinical operations excellence by managing protocol compliance, delivering budget oversight, and ensuring successful study start-up in alignment with regulatory standards and internal policies w...
Reposted 2 days ago
Sr Manager, Central Inbound Operations
$104K - $135K *
Drive operational excellence in multi-site e-commerce by leading startup deployments and recovery efforts. Leverage your expertise to support site leaders, coach teams, and implement best practices fo...
Reposted 5 days ago
Sr Manager, Central Inbound Operations
$104K - $135K *
Reimagine operations by providing hands-on leadership and expertise to optimize large-scale e-commerce facilities, driving results through startup deployments, recoveries, and team development across...
Reposted 5 days ago
Sr Manager, Central Inbound Operations
$104K - $135K *
Grow your career with a vital leadership role driving e-commerce operational excellence. Collaborate with site teams nationwide to implement improvements, launch startups, and recover underperforming...
Reposted 5 days ago
Sr Manager, Central Inbound Operations
$104K - $135K *
Accelerate progress at the forefront of e-commerce operations by leading multi-site teams in launching, stabilizing, and recovering complex facilities. Drive results through expert coaching and operat...
Reposted 5 days ago
Sr Manager, Central Inbound Operations
$104K - $135K *
Reimagine the e-commerce landscape by leading site operations through startups, recoveries, and performance transformations. Collaborate broadly with teams to optimize processes, develop leaders, and...
Reposted 5 days ago
Sr Manager, Central Inbound Operations
$104K - $135K *
Drive operational excellence as you partner with leadership teams to launch and stabilize large-scale e-commerce facilities while turning around underperforming sites to achieve sustained improvements...
Reposted 5 days ago
Sr Manager, Central Inbound Operations
$104K - $135K *
Drive operational excellence by leading multi-site e-commerce initiatives, providing expertise in inbound operations, and fostering leadership development. Shape performance improvements through strat...
Reposted 5 days ago
Senior Manager, Service Excellence
$90K - $120K *
Transform operational performance as a key strategic partner. Drive improvements, ensure consistency, and enhance customer satisfaction across multiple locations while leading high-impact initiatives...
Reposted 3 days ago
Senior Manager, Service Excellence
$90K - $120K *
Champion operational excellence and drive performance improvements across regions. Collaborate with leaders to enhance service standards, boost customer satisfaction, and foster a culture of accountab...
Reposted 3 days ago
Senior Research Operations Program Manager
$167K - $201K *
Elevate research operations by designing systems that enhance insights and collaboration across teams. Lead high-impact projects, ensuring researchers have the resources and support needed for effecti...
1 week ago
Sr Manager, New Equipment Field Operations - Southwest
$165K - $195K *
Lead the charge in enhancing performance and compliance across branch operations. Provide crucial training, ensure quality installations, and promote a safety culture while resolving customer challeng...
Reposted 1 week ago
Sr Manager, New Equipment Field Operations - Southwest
$165K - $195K *
Transform the operations of field teams, ensuring compliance, performance, and safety standards while providing technical leadership and support to enhance customer satisfaction and project success...
Reposted 1 week ago
Sr Manager, New Equipment Field Operations - Southwest
$165K - $195K *
Take ownership of project quality and performance in assigned territory. Lead training for field teams, ensure compliance with safety policies, and drive a culture of continuous improvement to enhance...
Reposted 1 week ago
Area Operations Manager - Ready Mix Concrete
$118K - $157K *
Shape operational excellence by leading multiple ready-mix sites, driving safety, employee development, and performance. Collaborate with teams to optimize logistics and production while fostering a c...
3 weeks ago
Operations and Warehouse Departments Manager
$80K - $95K *
Join a team that's driving operational excellence by leading warehouse and logistics functions. You'll oversee inventory control, fulfillment processes, and cross-functional collaboration to support g...
3 weeks ago
$95K - $105K *
Drive operational excellence by supporting the Venue Director in managing eight luxury amenity spaces, ensuring top-tier service and consistency while enhancing tenant experiences across all locations...
4 weeks ago
Senior Director, Revenue Operations
$150K - $180K *
Shape the future of revenue operations by leading cross-functional teams, optimizing processes, and driving strategic initiatives to enhance pipeline efficiency and forecasting accuracy in a dynamic e...
3 weeks ago
Manager, Operations B2 (6p - 6a Fri/Sat/Sun)
$104K *
Drive operational excellence by managing day-to-day warehouse activities, ensuring productivity, safety, and quality standards are met while leading a team to achieve company objectives and enhance cu...
3 weeks ago
What does a Director of Retail Operations do?
A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.
What qualifications are typically required for Director, Retail Operations jobs?
Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.
How much do Director of Retail Operations jobs pay?
Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.
Where can I find Director, Retail Operations jobs?
Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.
What career paths can lead to a Director of Retail Operations role?
Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.