Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$190K - $230K *

Transform internal operations by leading contract management, supporting field staff, and enhancing client relations. Drive efficiency and compliance while fostering a collaborative environment within...

Yesterday

  •   8 - 10 years exp.  •   Technical Services

$88K - $105K *

Advance operational excellence by leading diverse teams in the Southeast, ensuring high-quality painting and finishes across multiple projects while fostering collaboration and accountability...

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$140K *

Lead the charge in enhancing operational excellence across Independent Living communities, ensuring resident satisfaction and financial performance while providing interim leadership during critical t...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$140K *

Lead operational excellence across Independent Living communities, ensuring continuity during transitions. Drive financial performance, enhance resident satisfaction, and support community teams while...

Philadelphia, PARemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$96K - $119K *

Optimize sales operations by driving CRM efficiency, managing data integrity, and implementing scalable workflows. Collaborate with revenue teams to enhance commission processes and improve reporting...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$130K - $143K *

Drive strategic program management oversight and analysis for NGA, ensuring effective resource integration and risk mitigation while translating technical progress into clear communication for stakeho...

2 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$130K - $150K *

Join a team that's dedicated to enhancing facility operations and client satisfaction. Lead a skilled team to ensure safety, efficiency, and excellence in facility management while fostering strong cl...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Transform business operations by owning P&L, leading teams, and driving growth. Collaborate with leadership to implement scalable processes and ensure financial performance while fostering a safety-fi...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$95K - $125K *

Lead logistics operations to enhance customer experience, manage shipping strategies, and develop a high-performing team while ensuring compliance and optimizing costs across domestic and internationa...

Abbotsford, BCIn-Person

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $125K *

Transform logistics operations by leading a dynamic team to enhance shipping efficiency, compliance, and inventory management. Collaborate across departments to optimize processes and ensure exception...

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Transform logistics management by leading high-visibility programs, collaborating with stakeholders to enhance tactical C2 systems, and ensuring effective support strategies throughout the acquisition...

6 days ago

  •   15+ years exp.  •   Information Technology

$90K - $108K *

Champion high-impact strategic initiatives, collaborating with executives to drive alignment and measurable results across the organization while navigating complexity and change...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$130K - $145K *

Drive operational excellence by overseeing departmental functions, strategic planning, and fiscal management. Collaborate across teams to enhance efficiency and ensure alignment with organizational go...

3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$115K - $125K *

Elevate your career by providing strategic leadership for multi-account foodservice operations, ensuring excellence in service delivery, financial performance, and client satisfaction across diverse c...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $137K *

Drive safety excellence by leading a team to minimize workplace hazards, enhance safety culture, and ensure compliance with regulations. Collaborate with operations to implement effective safety strat...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$153K - $233K *

Join a dynamic team as a strategic partner, driving alignment and operational excellence across marketing initiatives while supporting executive leadership in achieving key business objectives...

Yesterday

  •   5 - 7 years exp.  •   Media

$135K - $160K *

Empower our product team as you own the core research workflow, collaborating cross-functionally to enhance user experiences. Drive product execution and quality shipping while laying the groundwork f...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Champion the efficient operation of container ships, ensuring safety and cost control while coordinating with various stakeholders to achieve performance targets and operational excellence...

3 days ago

  •   5 - 7 years exp.  •   Transportation

$88K - $105K *

Lead daily plant operations, utilizing Lean principles to enhance production reliability and customer service. Drive quality and efficiency while managing a team to meet business goals and ensure cont...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $100K *

Join a dynamic team to enhance franchisee training programs, ensuring effective delivery and continuous improvement of Operations training experiences across multiple locations. Collaborate closely wi...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$95K - $122K *

Elevate operational efficiency by managing union labor and resources, ensuring compliance and safety while driving productivity. Lead a diverse team in a fast-paced environment, making impactful decis...

Today

  •   5 - 7 years exp.  •   Transportation

$85K - $120K *

Advance your career by managing operations and union labor, ensuring safety, compliance, and efficiency. Lead a diverse workforce, oversee operational execution, and maintain strong labor relations in...

Reposted today

  •   Less than 5 years exp.  •   Transportation

$100K - $120K *

Lead manufacturing operations to drive performance, develop teams, and support growth. Collaborate across functions to enhance capabilities and ensure operational excellence in a dynamic environment...

6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$91K - $105K *

Accelerate progress at our 24-hour operations by leading teams, optimizing processes, and fostering a safety-first culture. Drive performance, develop supervisors, and ensure exceptional customer serv...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a team that's redefining clinical engineering operations, overseeing multi-site performance and budgets while driving impactful results and developing talent to enhance patient care and operation...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.