Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$155K - $215K *

Engage in a hands-on leadership role to scale assembly operations, converting electric trucks into autonomous vehicles while ensuring safety, quality, and efficiency across production processes and te...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

$90K - $95K *

Champion data-driven decision-making by developing complex models and strategies. Collaborate with cross-functional teams to analyze data, drive impactful operational changes, and fulfill business obj...

Virginia, USRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$88K - $98K *

Innovate your career by leading operations technology for a dynamic meal delivery service. Drive system integrations, manage platform migrations, and enhance data architecture across multiple sites wh...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$100K - $120K *

Transform operations by owning logistics, recruiting, finance, and facilities. Drive efficiency across multiple functions, ensuring smooth execution and proactive problem-solving in a fast-paced envir...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$107K - $109K *

Transform property operations by leading teams to achieve exceptional living standards. Drive strategic initiatives, manage budgets, and foster a collaborative culture to ensure business success and r...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$107K - $109K *

Elevate community living by leading operations and strategic initiatives, ensuring exceptional service and financial success while fostering a collaborative culture and developing team talent for opti...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$107K - $109K *

Drive operational excellence by leading property management teams to enhance resident satisfaction and achieve financial goals while fostering a collaborative culture and ensuring adherence to company...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$107K - $109K *

Transform property operations by leading teams to achieve exceptional living standards. Drive strategic initiatives, manage budgets, and foster a collaborative culture to ensure business success and r...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Help us streamline operations and logistics by managing workforce deployment, ensuring efficient communication between clients and workers, and driving growth through exceptional service and organizat...

Calgary, ABIn-Person

1 week ago

  •   Less than 5 years exp.  •   Staffing

$80K - $95K *

Oversee daily dispatching and load planning to enhance service levels. Engage with customers, ensure DOT compliance, monitor maintenance, and coach drivers for retention while managing KPIs and payrol...

Yesterday

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Advance your career by leading marketing operations infrastructure, enhancing demand generation, and optimizing campaign execution. Collaborate across teams to drive agility and improve data quality w...

Yesterday

  •   5 - 7 years exp.  •   Media

$90K - $110K *

Champion HR operational excellence by managing the employee lifecycle, ensuring compliance, and providing expert advisory support across DACH entities. Drive process improvements and collaborate with...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$135K *

Drive innovative supply chain solutions by leading cross-functional teams, managing complex projects, and engaging with customers to achieve sales growth and operational excellence in a dynamic enviro...

Milton, ONIn-Person

Today

  •   5 - 7 years exp.  •   Transportation

$90K - $110K *

Transform client operations by leading teams, optimizing processes, and enhancing service delivery. Drive business results through strategic project management and data analytics while fostering a cul...

Texas, USRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $190K *

Join us in leading the S&OP process across multiple business segments, driving strategic decision-making and operational excellence. You'll design, implement, and enhance the S&OP cycle, ensuring alig...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $110K *

Lead the management of large-scale distribution operations, ensuring quality and cost control while coordinating multiple departments to achieve optimal efficiency and productivity...

Reposted today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$79K - $112K *

Transform your career by leading all resort operations, ensuring exceptional guest experiences, and fostering a positive work culture. Drive financial performance while collaborating with various depa...

3 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$160K - $170K *

Join a team that's driving strategic sales operations to enhance revenue growth. You'll lead territory planning, optimize sales processes, and collaborate with leadership to ensure effective execution...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$90K - $95K *

Join a team that's dedicated to enhancing operational excellence across multiple properties. Leverage your expertise in multi-family housing to support, train, and develop staff while ensuring complia...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $95K *

Transform operations by supporting regional teams, conducting audits, and enhancing compliance. Build relationships with stakeholders while managing training, recruitment, and special projects to driv...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $95K *

Drive operational excellence by supporting regional teams, enhancing compliance, and fostering relationships. Utilize your expertise in multi-family housing to optimize property management and deliver...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Lead the charge in overseeing operations management for a client or region, ensuring effective team coordination, compliance, and performance improvement while fostering a culture of excellence and be...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$124K - $161K *

Champion process excellence by optimizing manufacturing workflows, driving improvements, and ensuring compliance. Collaborate cross-functionally to enhance safety, quality, and efficiency in productio...

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$123K - $190K *

Transform Invoice-to-Cash operations by leading billing, collections, and cash application teams. Drive performance improvements, enhance customer experience, and ensure compliance while managing comp...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$100K - $120K *

Join a dynamic team as you lead HR operations, optimize Workday systems, and enhance employee experiences. Drive process improvements, manage a dedicated team, and ensure efficient service delivery ac...

1 week ago

  •   5 - 7 years exp.  •   Staffing

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.