Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$120K - $145K *

Join a team that's redefining Revenue Operations by leading sales processes, territory management, and forecasting. Collaborate with Finance and Sales leadership to enhance efficiency and drive succes...

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Unlock potential by leading a dynamic Sales Operations team to enhance processes, drive customer satisfaction, and ensure operational excellence. Collaborate across departments to support business gro...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $110K *

Champion a high-performing operation focused on safety, quality, and productivity. Lead a dedicated team to meet customer needs while fostering a culture of continuous improvement and operational exce...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$210K - $260K *

Help us tackle high-stakes challenges by architecting scalable solutions, driving cross-functional projects, and mastering revenue strategies. This role offers a unique opportunity to partner with exe...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$80K - $89K *

Empower operational excellence by overseeing daily transit operations, ensuring safety compliance, and enhancing employee performance. Collaborate with management to drive efficiency and customer sati...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$130K - $145K *

Lead and manage a portfolio of tenant improvement projects, ensuring timely delivery, budget adherence, and quality standards while overseeing a dedicated team and coordinating with various stakeholde...

Surrey, BCIn-Person

Reposted 1 week ago

  •   8 - 10 years exp.  •   Staffing

$110K - $130K *

Join a team that's transforming digital marketing by driving data-driven campaigns. Lead a passionate group in delivering seamless customer experiences across multiple channels while optimizing for pe...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$200K - $350K *

Engage in transformative AI initiatives by leading complex technical programs, ensuring alignment across teams and partners. Drive execution, manage dependencies, and establish governance for successf...

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$200K - $350K *

Lead the execution of complex AI technology programs, ensuring alignment across teams and partners. Drive program governance, manage dependencies, and deliver AI solutions on time with measurable outc...

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$200K - $350K *

Lead the execution of complex AI technology programs, managing cross-functional teams and external partners to ensure timely delivery of AI-enabled solutions while driving program governance and opera...

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$200K - $350K *

Join a team that's driving innovation by leading complex AI technology programs. You'll manage cross-functional teams, establish governance, and ensure timely delivery of AI solutions, playing a pivot...

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$200K - $350K *

Advance AI initiatives by leading complex technical programs, ensuring seamless execution across teams and partners. Drive accountability, manage risks, and establish governance for successful deliver...

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$200K - $350K *

Lead the execution of complex AI technology programs, ensuring alignment across teams and partners. Drive program governance, manage dependencies, and deliver AI solutions on time with measurable outc...

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$200K - $350K *

Transform AI program delivery by leading cross-functional teams, managing complex initiatives, and ensuring successful execution of AI solutions. Drive accountability and establish scalable practices...

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$200K - $350K *

Innovate and lead complex AI technology programs, ensuring alignment across teams and successful delivery of AI solutions. Drive program execution, manage dependencies, and establish governance for me...

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$200K - $350K *

Join a dynamic team to lead complex AI technology programs, ensuring successful delivery through strategic planning, cross-functional collaboration, and effective governance. Drive innovation and oper...

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$200K - $350K *

Lead the execution of complex AI technology programs, ensuring alignment across teams and partners. Drive program governance, manage dependencies, and deliver AI solutions on time with measurable outc...

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$200K - $350K *

Join us to lead complex AI technology programs, driving cross-functional collaboration and ensuring successful delivery of AI-enabled solutions while managing global teams and external partners...

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$200K - $350K *

Drive the execution of complex AI technology programs, ensuring alignment across teams and partners. Lead governance, manage dependencies, and establish scalable practices to deliver AI solutions on t...

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$80K - $95K *

Elevate operations by directing production, distribution, and marketing efforts, ensuring efficiency and quality while collaborating with teams to meet strategic goals and drive business growth...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform your career by partnering with leadership to drive strategic initiatives, analyze complex data, and deliver actionable insights that enhance decision-making and propel business growth across...

3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K *

Lead the charge in overseeing field operations, managing teams, and ensuring project success through effective coordination, safety compliance, and customer satisfaction in a dynamic environment...

Yesterday

  •   Less than 5 years exp.  •   Staffing

$110K - $130K *

Manage and oversee finance operations, leading accounts payable and billing functions across multiple regions. Ensure accuracy and compliance in procure-to-pay and order-to-cash processes while buildi...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$85K - $90K *

Join a dynamic operations team where you will manage labor resources, ensuring compliance and safety while driving productivity. Utilize your leadership skills to coordinate workforce activities and i...

Reposted today

  •   Less than 5 years exp.  •   Transportation

$100K - $110K *

Shape the future of transportation and logistics by overseeing daily operations, coordinating with internal and external partners, and implementing strategies to enhance efficiency and profitability i...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.