Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$126K - $190K *

Join a dynamic team to lead credentialing and onboarding for B2B credit products. Drive operational excellence, enhance customer experiences, and manage a global team while ensuring compliance and eff...

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$126K - $190K *

Shape the future of customer onboarding by leading a global team to enhance credentialing and operational processes, ensuring compliance while driving efficiency and productivity across B2B credit pro...

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $180K *

Unlock your potential by leading complex operations projects, driving strategic initiatives, and collaborating with cross-functional teams to enhance business efficiency and performance. Your expertis...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Drive value creation by leading M&A engagements, providing strategic insights across the transaction lifecycle while collaborating with senior stakeholders to ensure optimal outcomes and integration s...

Brossard, QCIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by leading client engagements in M&A transactions, guiding clients through due diligence, integration, and separation phases to maximize value and deliver strategic insights to execut...

Montreal, QCIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$122K - $212K *

Drive operational excellence in A&D cybersecurity strategy, managing complex portfolios and enhancing deal security across global transactions. Collaborate with cross-functional teams to ensure timely...

3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$143K - $169K *

Manage cross-functional operations to enhance corporate planning efficiency and resource allocation, supporting leadership decisions. Drive execution of OKRs and business performance reporting while c...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$143K - $169K *

Transform the operational landscape by driving effective planning, resource allocation, and cross-functional collaboration. Leverage analytical skills to enhance business performance and enable inform...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $140K *

Empower cross-functional teams by transforming complex operational challenges into scalable systems. Collaborate with partners and engineering to drive impactful projects from inception to launch, ens...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$89K - $115K *

Transform your career by leading food service operations in a dynamic healthcare setting. Drive excellence in service delivery, operational performance, and client satisfaction while fostering a high...

Today

  •   Less than 5 years exp.  •   Hospitality & Recreation

$74K - $96K *

Optimize food service operations by leading a high-performing team, ensuring quality and safety standards, and driving financial success while fostering client relationships and culinary innovation...

Yesterday

  •   Less than 5 years exp.  •   Hospitality & Recreation

$89K - $115K *

Empower your career by leading retail foodservice operations, enhancing dining experiences for patients and staff. Drive operational excellence, manage a diverse team, and champion innovation in a dyn...

4 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$74K - $96K *

Pioneer excellence in food service operations, driving quality, safety, and client satisfaction through strategic leadership and hands-on management of high-volume dining environments...

6 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$89K - $115K *

Join a leadership role overseeing food service operations, driving excellence in quality, safety, and client satisfaction while managing high-volume dining environments and fostering team development...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$95K - $115K *

Drive operational excellence by leading maintenance strategies and capital projects, enhancing asset reliability and performance in a fast-paced food manufacturing environment. Collaborate with cross...

2 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$88K - $105K *

Engage in leading cross-functional projects that drive strategic growth. Own initiatives from inception to delivery, utilizing analytical skills and project management tools to ensure successful execu...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Join a team that's dedicated to enhancing inventory control and quality assurance across multiple facilities. Lead regional initiatives, drive compliance, and foster a culture of accuracy while collab...

4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$100K - $120K *

Champion operational excellence by leading regional ICQA initiatives, ensuring compliance, driving data accuracy, and fostering collaboration across multiple fulfillment centers to enhance inventory h...

4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$80K - $90K *

Pioneer an exciting corporate dining experience by leading operations, enhancing culinary standards, and ensuring exceptional service delivery while fostering employee engagement and satisfaction. Lev...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$133K - $200K *

Join us to lead field service operations across the Northwest, driving customer satisfaction and team development. You'll manage a skilled team, enhance service delivery, and ensure operational excell...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in developing and enhancing AI-powered support workflows, ensuring optimal member and provider experiences. Collaborate across teams to analyze performance, troubleshoot issues, and im...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$107K - $204K *

Shape the future of manufacturing strategy by leading cross-functional teams to drive product development and execution for complex defense programs, ensuring alignment with operational goals and read...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $187K *

Lead the charge in optimizing manufacturing operations, driving performance across Safety, Quality, Delivery, Inventory, and Productivity. Collaborate with cross-functional teams to enhance operationa...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Lead the charge in optimizing manufacturing operations, driving performance across Safety, Quality, Delivery, Inventory, and Productivity. Develop teams, implement continuous improvement initiatives...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$77K - $106K *

Join a team that's committed to optimizing environmental operations while ensuring safety, compliance, and efficiency at our landfill facility. Lead daily activities and support a collaborative workfo...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.