Director, Patient Experience Jobs

Explore high-paying roles in the field of patient experience. Improve healthcare delivery, and elevate patient satisfaction and safety standards in the industry.

What Does a Director, Patient Experience do?

As a Director, Patient Experience, you would be responsible for developing and implementing strategies to improve patient satisfaction. This includes designing patient feedback systems, analyzing patient care feedback, and leading improvements in patient care services.

Skills Required

Key skills include leadership, excellent communication, and dedication to patient care. You should also have a deep knowledge of healthcare service shortcuts and the ability to interpret patient care data.

Education Requirements

Most positions require a Master's degree in healthcare administration or a related field. Experience in a healthcare setting is also usually required.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$121K - $181K *

Champion patient-centered care by leading initiatives that enhance service excellence and improve patient experiences. Collaborate with leadership to design and implement effective programs, ensuring...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Shape patient experience initiatives and improvements across healthcare services. Collaborate with diverse teams to enhance communication and responsiveness, ensuring excellent care for patients and f...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$225K - $275K *

Champion transformative patient experience improvements by leading complex consulting engagements, managing resources, and fostering executive relationships to drive impactful change and deliver excep...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$122K - $150K *

Transform patient experiences by leading a large call center, enhancing service delivery, ensuring operational excellence, and driving KPI performance for key accounts while managing vendor relationsh...

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Elevate patient experience through strategic leadership and operational oversight. Collaborate with senior leaders to enhance care perceptions, implement training programs, and drive customer service...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $148K *

Lead impactful projects that improve global health outcomes. Engage with diverse stakeholders while mentoring your team. Drive vital improvements in health equity, quality, and population health throu...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$198K - $260K *

Lead transformative initiatives in healthcare provider integration, enhancing overall provider experiences by driving strategic vision and execution across cross-functional teams while managing key me...

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$178K - $234K *

Drive strategic initiatives to enhance provider engagement and experience, collaborating with cross-functional teams to optimize program performance and maximize value for stakeholders in a dynamic he...

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$178K - $234K *

Shape the strategy and execution of provider integration initiatives, enhancing overall provider experience through innovative leadership and cross-functional collaboration in a dynamic, remote work e...

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$178K - $234K *

Accelerate progress at the forefront of healthcare strategy. Lead our Provider Integration and Experience initiatives to enhance provider relations, develop key strategies, and drive impactful cross-f...

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$158K - $215K *

Transform health outcomes by leading quality improvement and member experience initiatives. Drive strategies across Medicare, Medicaid, and Commercial lines to enhance health equity and clinical perfo...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Lead the charge in enhancing patient outcomes by managing data accuracy and regulatory compliance within the Inpatient Rehabilitation Facility. Collaborate with clinical teams to optimize care, educat...

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Elevate patient care by driving a culture of compassion and accountability. Partner with leaders to implement strategies enhancing patient experiences across healthcare settings while supporting staff...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Champion a patient-centered culture by enhancing patient experience across multiple markets. Collaborate with staff and leaders to identify barriers and implement strategies aimed at improving perform...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$128K - $171K *

Drive product strategy and development to enhance patient onboarding experiences, collaborating cross-functionally to achieve business and user goals while leveraging insights for continuous improveme...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$218K - $286K *

Join a team that's shaping the future of provider experience in healthcare. Leverage your analytical skills and strategic insights to drive high-impact projects that enhance provider satisfaction and...

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$182K - $247K *

Pioneer innovative clinical pharmacy strategies to enhance Medicare Stars performance. Leverage deep expertise in pharmacy quality, influence cross-functional teams, and drive measurable outcomes to i...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$182K - $247K *

Join our team to drive clinical performance in pharmacy measures, transforming strategies into actionable insights that enhance member health. Collaborate cross-functionally to elevate clinical qualit...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Innovate and enhance the patient experience by leading initiatives that prioritize compassionate care, operational excellence, and collaboration with healthcare leaders to improve service quality acro...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Transform healthcare operations by leading FQHC clinic initiatives, ensuring compliance, optimizing performance, and enhancing patient experience, while fostering team development and collaboration ac...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Transform patient experiences across the South-Central region by leading engagement initiatives, boosting satisfaction scores, and fostering vital client and nursing relationships through strategic im...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $160K *

Join the charge in leading a comprehensive patient safety program, collaborating across disciplines to enhance care outcomes and experiences while fostering a culture of safety and continuous improvem...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Build relationships with assisted living facilities, ensure satisfaction, and enhance service delivery by managing client success and operational support in a dynamic healthcare environment...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Build impactful HCP engagement strategies in the dynamic life sciences sector. Collaborate with cross-functional teams to design measurable frameworks that enhance healthcare professional interactions...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$145K - $175K *

Contribute to transformative healthcare by leading integrated HCP engagement strategies. Drive measurable outcomes through omnichannel planning and stakeholder mapping, while shaping the future of med...

Toronto, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What main responsibilities does a Director, Patient Experience face?question toggle

    A Director, Patient Experience is primarily tasked with improving the overall patient experience. This includes the responsibility of designing and implementing patient feedback systems, training staff towards better patient care, ensuring patient expectations are met and exceeded, and making continuous improvements based on patient feedback.

  • What does a typical day for a Director, Patient Experience look like?question toggle

    A typical day might include meeting with hospital staff, reviewing patient feedback, analyzing patient care measures, drafting new improvements initiatives in existing procedures, and overseeing the execution of implemented changes.

  • What skills are important for a Director, Patient Experience position?question toggle

    Important skills include leadership, patient-focused orientation, strategic planning abilities, advanced communication and interpersonal skills, and understanding of healthcare operations.