Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$120K - $150K *
Advance your sales leadership career by driving growth and optimizing sales processes within a high-performing team. Collaborate across departments to elevate performance and foster sustainable growth...
Reposted 3 days ago
$120K - $150K *
Elevate your career by leveraging your expertise in Front-End and Back-End technologies. In this pivotal role, you'll steer project delivery, mentor teams, and establish technology standards that driv...
2 weeks ago
$75K - $95K *
Unlock your potential by leading a dynamic customer service team, managing inquiries and orders while enhancing client relationships and driving sales growth across multiple locations...
Yesterday
$147K - $160K *
Lead the charge in strategic service operations, driving growth, mentoring teams, and ensuring customer satisfaction. Shape business plans and manage resources to achieve organizational goals and enha...
6 days ago
$90K - $120K *
Drive your career with a leadership role that shapes customer service strategy, enhances team performance, and fosters exceptional client relationships while improving operational efficiency and satis...
Reposted 3 weeks ago
$140K - $170K *
Oversee and enhance a high-performing customer service team, driving initiatives to boost customer satisfaction, retention, and operational excellence while supporting overall company growth and achie...
3 days ago
$100K - $130K *
Champion fleet operational excellence by leading strategy, asset management, and compliance initiatives across multi-location service environments, ensuring optimal performance and cost efficiency for...
3 weeks ago
Director, Field Service Delivery
$124K - $156K *
Lead the charge in optimizing service delivery operations to meet growth goals while ensuring speed, safety, and quality in field service execution for an expanding organization...
5 days ago
$100K - $130K *
Lead the charge in transforming customer service operations by managing diverse teams and enhancing strategic initiatives to deliver exceptional experiences for clients and stakeholders. Drive perform...
6 days ago
Director of Operations - Services Delivery
$100K - $130K *
Engineer operational excellence by leading service delivery in a dynamic environment. Leverage advanced analytics and workforce management to enhance productivity, ensure quality, and drive continuous...
2 days ago
$100K - $130K *
Empower a high-performing Customer Care team by driving operational excellence, fostering strong customer relationships, and utilizing data for continuous improvement. Collaborate cross-functionally t...
1 week ago
Customer Service Department Manager
$85K - $100K *
Lead and inspire a high-performing Customer Service team to deliver exceptional experiences. Manage daily operations, enhance team efficiency, and resolve escalated customer issues, ensuring our commi...
Today
Customer Service Department Manager
$85K - $100K *
Deliver excellence by leading a customer service team, ensuring high performance and efficiency. Manage daily operations, implement improvements, and resolve escalated issues to enhance customer satis...
Today
Customer Service Department Manager
$85K - $100K *
Join a dynamic team to enhance customer satisfaction by developing processes, leading staff training, and evaluating performance metrics while resolving complex customer issues to ensure optimal servi...
Today
Customer Service Department Manager
$85K - $100K *
Deliver exceptional customer service by leading and developing high-performing teams, managing daily operations, and implementing strategies for continuous improvement and efficiency in service delive...
Today
Customer Service Department Manager
$85K - $100K *
Elevate customer service excellence by leading teams to enhance performance, resolve issues, and innovate processes, ensuring exceptional experiences align with company values and customer expectation...
Today
$100K - $130K *
Transform customer service operations by leading a dedicated team, improving processes, and enhancing communication to ensure exceptional support for business customers in a dynamic supply chain envir...
5 days ago
Director, Customer Solutions Center
$120K - $150K *
Lead the customer solutions center, optimizing operations and fostering relationships to drive success. Ensure seamless communication, enhance customer satisfaction, and implement strategic initiative...
Reposted 3 weeks ago
$100K - $130K *
Drive the success of technology services by leading the service desk, network, and application teams to enhance employee collaboration and optimize warehouse efficiency through strategic oversight and...
1 week ago
$150K *
The Sales Director at Datamark, Inc. is responsible for driving growth and managing key accounts in the Business Process Outsourcing (BPO) sector. This role requires a dynamic sales professional with...
Reposted 5 days ago
$72K - $110K *
Empower the supply chain by ensuring efficient, timely deliveries while leading a focused team and leveraging analytics for continuous improvement and resource optimization...
1 week ago
$171K - $256K *
Join a team that's driving customer success through strategic account management, innovative solutions, and cross-functional collaboration to enhance satisfaction and profitability across diverse cust...
2 weeks ago
$171K - $256K *
Transform customer engagement as you create and execute strategic account plans that enhance relationships, drive revenue growth, and meet client needs. Collaborate cross-functionally, advocate for cu...
2 weeks ago
$150K - $175K *
Transform the operational landscape of a fast-growing private lending company. Oversee the complete lending lifecycle, streamline processes, and enhance team collaboration to drive efficiency and exce...
3 days ago
$130K - $135K *
Pioneer in customer success initiatives to enhance retention and growth for a portfolio of municipal clients in parking and mobility. Drive strategic relationships and operational performance in a lea...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.