Director, Customer Experience Jobs in Troy, MI

Lead the CX Strategy team to enhance customer journeys, improve retention, and drive strategic initiatives across Customer Success, Renewals, and Professional Services in a dynamic, cross-functional e...

Shape the future of customer experience by leading global support and engagement initiatives. Drive operational excellence and innovation in a digital-first environment while fostering a collaborative...

Take ownership of driving sales and strategic partnerships to grow revenue through innovative Salesforce solutions. Collaborate with cross-functional teams to identify opportunities, nurture relations...

Lead the charge in redefining customer experience strategy and operations, overseeing teams to enhance how consumers and Dashers interact with our marketplace, leveraging AI and data-driven insights t...

Lead transformational initiatives in financial services, leveraging AI and modern banking expertise to drive digital change. Collaborate across teams while adhering to regulatory standards, ensuring e...

Champion the creation of impactful brand and marketing strategies that drive growth and engagement. Lead a high-performing team to deliver innovative campaigns using data-driven insights to enhance me...

Transform the landscape of product delivery in government, leading a dynamic team of Product and Delivery Managers to enhance public service efficacy through innovative practices and capacity building...

Drive data-inspired insights to enhance product strategy and customer experiences. Lead a cross-functional team, influencing business decisions through analytics while fostering a culture of innovatio...

Elevate your career by driving revenue growth and client relationships in the programmatic advertising space. As a strategic leader, you'll shape sales strategies, foster partnerships, and lead impact...

Lead the charge in optimizing service delivery operations to meet growth goals while ensuring speed, safety, and quality in field service execution for an expanding organization...

Lead the charge in client experience by harnessing strategic partnerships and operational excellence. Drive business growth, foster team collaboration, and cultivate executive relationships for optima...

Unlock potential by leading strategic operations in process improvement and customer service. Oversee cross-departmental initiatives, streamline workflows, and enhance service delivery while fostering...

Oversee the Canadian Product Management team, translating corporate priorities into actionable strategies. Lead product direction, manage a high-impact team, and ensure successful delivery of enhancem...

Lead the charge in optimizing post-enrollment client experiences, ensuring quality and impact through strategic oversight and process enhancement across coaching and fulfillment teams as the organizat...

Join our dynamic team to enhance the customer journey by improving support operations, optimizing processes, and translating customer insights into actionable strategies for better experiences with ou...

Join a team that's redefining customer experience by integrating AI and strategy. Lead complex B2B engagements by architecting seamless customer journeys while developing a high-performing team and pr...

Transform the B2B product marketing landscape by leading strategic initiatives, enhancing market positioning, and driving revenue growth through innovative programs and stakeholder collaboration acros...

Innovate by driving a unified design and user experience strategy across healthcare technology, enhancing product usability, alignment with customer needs, and leveraging AI-proficient design methodol...

Champion PRISM's content intelligence engine by architecting B2B systems, integrating financial workflows, and governing user interfaces to redefine commercial decision-making in film, TV, and streami...

Join a high-impact marketing leadership role where you'll own brand, demand generation, and product marketing strategies. Collaborate with cross-functional teams to drive pipeline growth and position...

Drive enterprise sales growth by leading net-new client acquisition in a dynamic environment. Collaborate with C-suite executives to influence workforce transformation through strategic selling and va...

Join a team that's redefining travel agency partnerships by driving strategic growth, managing program execution, and enhancing agent engagement. Collaborate across functions to optimize processes and...

Grow your career with a strategic role focused on partnership development and revenue generation. You will design and manage diverse referral strategies across multiple brands, driving qualified traff...

Accelerate progress at a leading startup by shaping product strategy, optimizing SDLC, and mentoring a high-performing team to achieve business growth and market leadership...

Join a dynamic team to lead the UX design for developer engagement, ensuring top-notch trial experiences and onboarding. Manage a group of talented designers while collaborating closely with engineeri...