Director, Customer Success Jobs in Wilmington, NC

Help us drive customer retention and revenue growth by managing enterprise accounts, ensuring customer success through engagement and value delivery, all while navigating a fast-paced environment with...

Advance subscriber satisfaction and business growth by shaping premium membership strategies, enhancing features, and leveraging AI for impactful results while collaborating across teams to deliver ex...

Empower success as a Director of Professional Services, leading customer implementations and operational excellence for cloud and on-premise solutions. Oversee delivery teams and drive client satisfac...

Shape and lead global strategic alliances, fostering growth through executive relationships, driving revenue generation, and overseeing a dynamic portfolio of partners while implementing best practice...

Deliver strategic leadership by spearheading global revenue accounting and OTC operations, ensuring compliance with U.S. GAAP, while driving process improvements and operational excellence across func...

Champion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growt...

Lead product strategy and execution for innovative hardware and software solutions. Collaborate with cross-functional teams to drive product development, market validation, and customer engagement, fo...

Elevate global compliance initiatives while driving cyber resilience and operational excellence across complex technology landscapes. Lead cross-functional teams to enhance security posture and ensure...

Deliver exceptional customer service by leading high-volume call center operations, enhancing team performance, and ensuring operational excellence. Drive development and accountability among supervis...

Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...

Shape the future of customer experience by leading global support and engagement initiatives. Drive operational excellence and innovation in a digital-first environment while fostering a collaborative...

Develop and execute partnership strategies to enhance channel engagement and drive market expansion within the self-insured employer sector. Collaborate cross-functionally to deliver value and grow re...

Unlock potential by spearheading Sales Enablement to drive revenue growth, enhance onboarding processes, and utilize AI-driven coaching. Lead and scale initiatives to ensure sales reps achieve excepti...

Lead the design and execution of digital customer journeys, ensuring seamless transitions from trial to full adoption. Utilize data-driven insights to enhance customer engagement and drive product val...

Lead the charge in managing client relationships to drive growth and retention. Oversee activation, adoption, and upselling strategies, ensuring alignment with client goals while resolving issues that...

Develop strategic healthcare analytics initiatives leveraging diverse data assets. Own the analytical roadmap, build tools for go-to-market teams, and guide data-driven strategies for senior stakehold...

Unlock potential by serving as the primary client advocate, fostering C-suite relationships, and driving strategic initiatives that enhance client value and satisfaction while ensuring alignment with...

Champion excellence in data management by leading critical projects and ensuring high-quality, compliant data deliverables that support clinical studies and regulatory submissions. Collaborate with te...

Support the Central Region's Client Sales team to grow relationships, develop strategies, and drive add-on sales through effective leadership and communication, addressing client needs and closing dea...

Unlock potential by leading financial integrity, guiding accounting practices, and ensuring compliance. Collaborate cross-functionally to elevate reporting quality and drive risk management, impacting...

Serve as a vital liaison for enterprise clients, driving technical implementations and sales strategy while ensuring seamless project execution and strong client relationships in a dynamic, remote wor...

Accelerate progress at regional Professional Services by leading teams, driving growth and quality in consulting engagements while fostering strategic partnerships and developing innovative service of...

Join a team that's dedicated to driving customer success. In this dynamic role, you'll lead post-sale journeys, enhance product adoption, and strengthen relationships with Enterprise clients to ensure...

Strategize customer engagement to drive retention and growth through relationship building and cross-functional collaboration across an extensive K12 account base, managing multi-stakeholder dynamics...

Lead the charge in data-driven member analytics, optimizing activation and retention strategies through direct team management and expert model development, collaborating with key stakeholders to driv...