Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$150K - $180K *
Accelerate growth by driving sales in VC-backed tech firms, forging C-level relationships, and leading complex deals. Leverage support and networks to position solutions for global expansion and estab...
Today
Manager, Customer Success Architects (AI)
$149K - $235K *
Elevate your career by leading a team of Customer Success Architects focused on AI adoption. Drive strategic engagements, team performance, and collaboration with cross-functional partners to deliver...
5 days ago
$110K - $130K *
Champion customer success by owning technical adoption and integration of cutting-edge security solutions. Build trusted relationships, guide clients through complex implementations, and drive measura...
Today
Director, Partner Onboarding and Activation
$110K - $130K *
Lead and develop a high-performing onboarding strategy, ensuring partners achieve success through streamlined processes and technical support. Collaborate cross-functionally to enhance the onboarding...
3 weeks ago
Customer Success Manager - Named Accounts
$82K - $147K *
Unlock potential by driving the successful adoption of Autodesk solutions in higher education. Collaborate with educators and internal teams to create and implement strategies, ensuring customer satis...
Yesterday
$80K - $110K *
Engage with small to medium-sized clients by driving strategic partnerships, enhancing clinical outcomes, and executing proactive solutions to achieve business success. Collaborate cross-functionally...
4 days ago
Customer Success AI Operations Lead
$78K - $117K *
Build innovative AI-driven workflows and automation to enhance Customer Success operations. Collaborate cross-functionally to streamline processes and improve efficiency, directly impacting customer e...
Reposted 4 weeks ago
Senior Director, Customer Success
$255K - $300K *
Optimize the Enterprise Customer Success team across AMER, enhancing customer retention, satisfaction, and outcomes for large global clients while driving strategy in collaboration with cross-function...
1 month ago
$100K - $120K *
Grow your career with a leadership role in CX Design, overseeing cross-channel support journeys. Drive transformation by managing a team to create cohesive, AI-enabled customer experiences and scalabl...
Reposted 6 days ago
Senior Customer Success Manager
$100K - $130K *
Empower customer success by managing SMB and midmarket portfolios, fostering relationships, ensuring retention, and driving growth through tailored solutions. Collaborate cross-functionally to enhance...
Reposted 1 week ago
Senior Manager, Customer Success
$160K - $195K *
Elevate the customer experience through strategic partnership and advocacy. Drive adoption, deepen engagement, and maintain executive relationships to ensure measurable value and retention for a portf...
1 week ago
$165K - $220K *
Build a high-performing team of Enterprise Sales Executives to drive B2B technology growth. Oversee strategy, manage complex sales processes, and coach on customer engagement while achieving quarterly...
4 days ago
$100K - $125K *
Advance client outcomes by leading a high-performing team of Customer Success Managers, driving retention, growth, and satisfaction metrics while shaping overall partnership strategy and addressing cl...
3 weeks ago
Lawyer-Customer Success Manager Large Law Accounts (Legal Tech)
$71K - $119K *
Lead the transformation of legal workflows in large law firms, driving customer success through strategic guidance, technology adoption, and relationship-building to ensure measurable value and enhanc...
Reposted 1 week ago
Associate Customer Success Engineer - Commercial
$100K - $120K *
Engage with customers as a trusted advisor, ensuring effective onboarding and support while driving adoption of technology solutions. You will be pivotal in enhancing customer satisfaction and maximiz...
Reposted 3 weeks ago
$120K - $145K *
Unlock potential by leading advanced measurement strategies for clients, analyzing marketing effectiveness, and driving data-driven decisions. Collaborate with cross-functional teams, mentor junior an...
4 weeks ago
Strategic Client Success Manager
$100K - $120K *
Pioneer client success by managing strategic enterprise relationships, driving adoption, and ensuring renewal readiness. Lead initiatives for cross-functional collaboration while delivering outstandin...
Yesterday
$150K - $180K *
Empower the transformation of RevOps by implementing AI-driven automation and optimizing the GTM technology ecosystem, while leading a dedicated team to enhance overall revenue strategy and operationa...
1 week ago
Enterprise Customer Success Manager
$110K - $130K *
Join a team that's dedicated to driving retention and strategic growth for enterprise customers. Leverage your expertise in SaaS to enhance customer relationships and lead initiatives that ensure ongo...
3 weeks ago
$192K - $199K *
Reimagine the delivery of professional services by leading cross-functional teams to exceed customer expectations. Leverage strategic partnerships and expertise to drive project success, ensuring qual...
4 days ago
$160K - $170K *
Champion customer success through effective adoption of an AI Governance Platform, managing projects and driving outcomes to enhance long-term value for enterprise clients while collaborating cross-fu...
Reposted 3 days ago
Customer Experience Strategy Manager
$106K - $161K *
Reimagine customer experience by harnessing AI-driven insights to enhance loyalty and growth. Lead innovative voice of customer programs and collaborate across teams to optimize strategies and deliver...
2 weeks ago
Principal Client Success Manager
$110K - $130K *
Unlock potential by managing complex relationships with multi-hospital systems, guiding clients through intricate reimbursement processes, and influencing strategies that drive partnerships and operat...
4 weeks ago
Senior Director, Global Customer Operations
$150K - $190K *
Transform your career by leading global customer operations. Drive change, enhance service delivery, and collaborate with senior leadership to shape strategic initiatives while managing vendor relatio...
2 days ago
$150K - $180K *
Lead digital marketing strategies for a diverse client portfolio, enhancing relationships and driving successful campaigns. Collaborate with cross-functional teams to ensure timely execution and optim...
1 month ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.