Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$120K - $150K *
Lead the charge in driving strategic sales operations to scale revenue initiatives and enhance profitability. Collaborate across teams to implement effective retention strategies, optimize forecasting...
4 weeks ago
Sr Account Director, Client Services
$130K - $170K *
Transform client relationships and drive success by managing key accounts, championing growth strategies, and ensuring exceptional service delivery. Collaborate closely with teams to deliver tailored...
Reposted 1 week ago
Director - SAP S/4 Service Delivery
$246K - $339K *
Accelerate success by leading global SAP S/4HANA service delivery, ensuring high system availability, and driving continuous improvement while fostering team excellence and stakeholder engagement acro...
1 week ago
Director, Training and Enablement
$150K - $200K *
Build comprehensive training strategies for users of our platform, driving customer adoption and support. Lead initiatives across onboarding, asynchronous content, and customer education while ensurin...
3 weeks ago
Principal Customer Success Manager
$120K - $150K *
Join a team that's dedicated to enhancing customer success by developing tailored plans, managing high-value accounts, and ensuring a seamless deployment experience. Collaborate across functions to dr...
2 weeks ago
Managing Director, Strategic Account
$220K - $250K *
Transform complex enterprise SaaS implementations by leading a multi-workstream program, managing strategic customer relationships, and driving accountability for successful outcomes from kickoff thro...
3 weeks ago
$110K - $130K *
Advance client success by managing strategic relationships, ensuring retention and growth. Utilize account planning and mentoring to drive engagement and value across complex client organizations, inf...
2 weeks ago
$150K - $200K *
Accelerate progress at client retention and growth through strategic leadership. Drive results by fostering a high-performing team, aligning account strategies, and cultivating strong client relations...
2 weeks ago
Senior Client Director (Remote)
$150K - $180K *
Transform client relationships by leveraging strategy and performance to drive growth and business impact. Collaborate with teams to deliver high-quality outcomes and manage portfolios effectively whi...
4 weeks ago
$120K - $180K *
Lead the charge in building strong senior-level client relationships and ensure client satisfaction and retention. Drive marketing initiatives and identify growth opportunities while managing risks an...
1 week ago
$80K - $110K *
Elevate customer success by building strong relationships and driving growth for enterprise accounts. Leverage marketing expertise to develop innovative strategies that deliver results and enhance cli...
2 weeks ago
Sr. Customer Success Manager - Government
$90K - $120K *
Transform public sector outcomes by managing relationships with government clients, driving compliance, and leveraging technology to enhance agency missions and governance excellence across a complex...
Reposted 1 week ago
Director, Account Management Lead
$240K - $270K *
Develop high-value partnerships as a leader in client management. Drive growth by leveraging data insights and strategic guidance, while collaborating cross-functionally to optimize client outcomes an...
4 weeks ago
(Remote) Director of Support and Managed Services
$90K - $120K *
Transform the customer support landscape by leading and innovating support teams, enhancing operational excellence, and driving exceptional service delivery to strengthen customer relationships and sa...
5 days ago
Senior Customer Success Manager
$130K - $170K *
Join a team that's dedicated to ensuring our strategic accounts thrive through expert guidance, strong customer relationships, and data-driven strategies, while fostering growth, retention, and meanin...
3 weeks ago
$165K - $199K *
Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...
3 weeks ago
Sr. Federal Customer Success Manager
$95K - $105K *
Transform customer goals into measurable success outcomes by leading strategic discussions, driving skills-based workforce transformation, and leveraging data insights to enhance business performance...
2 weeks ago
$120K - $150K *
Elevate your career by leading strategic global accounts, fostering executive relationships, driving revenue growth, and enhancing customer success through effective account management and mentorship...
Today
Senior Customer Success Manager
$100K - $130K *
Deliver exceptional customer success as you advocate for 750 diverse accounts, ensuring optimal product adoption and retention while building lasting executive relationships and driving proactive enga...
1 month ago
Technical Customer Success Manager (Creator Economy) - Global Remote | SaaS
$80K - $120K *
Lead technical ownership in a dynamic creator platform, guiding customers through complex builds to ensure smooth app launches and long-term success. This high-impact role emphasizes customer partners...
Reposted today
$120K - $150K *
Shape the future of EdTech by leading revenue enablement initiatives that drive performance, optimize training programs, and foster collaboration across teams to achieve business objectives and enhanc...
Reposted 1 month ago
Director, Account Management - West/Mid-West
$120K - $150K *
Drive customer retention and expansion by leading regional account management, optimizing strategies with AI insights, and ensuring compliance while building and mentoring high-performing teams to del...
Reposted 3 weeks ago
Senior Director of Growth – Salesforce Practice
$200K - $250K *
Accelerate federal growth by leading business development for Salesforce solutions, shaping opportunities and building industry relationships to enhance our public sector footprint through strategic p...
2 weeks ago
Director, Client Success - Revenue Cycle - Northeast Territory
$100K - $130K *
Empower client success by building relationships, resolving challenges, and collaborating with internal teams to enhance client satisfaction and retention. Drive actionable results through effective c...
3 weeks ago
$225K - $240K *
Champion the Deal Desk function to streamline quote-to-closure processes. Influence cross-functional teams, structure complex deals, and enhance workflows while ensuring a high-quality customer experi...
1 month ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.