Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$120K - $140K *

Lead the charge in enhancing sales effectiveness by developing comprehensive strategies, training programs, and resources that empower teams to articulate value and navigate complex sales cycles acros...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Champion market expansion and strategic sales in the transformer industry, forging key client partnerships and driving compliance with industry standards while maximizing revenue and product line grow...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$119K - $210K *

Explore your potential by leading product marketing for the public sector. Collaborate across teams, own strategic initiatives, and drive impactful messaging, ensuring our solutions meet the unique ne...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$125K - $175K *

Join a forward-thinking team that drives partnerships and co-develops cutting-edge security technologies. Influence the strategic direction of an evolving ecosystem while enhancing customer experience...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Lead the charge in managing pharmaceutical programs and client relationships while overseeing operations and staff performance. Drive strategic planning and execution to meet contract standards, ensur...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Shape the future of client partnerships by overseeing account management, driving strategic insights, and fostering strong relationships. Collaborate with cross-functional teams to fuel growth and ens...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$160K - $200K *

Join a team that's redefining client engagement; lead and empower a dynamic team to drive strategic partnerships, enhance value realization, and ensure seamless renewals in a fast-paced environment fo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$108K - $149K *

Partner with us to drive impactful People Strategies that enhance business performance, ensure top talent, and foster an inclusive culture while navigating a fast-paced, growth-focused environment...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$175K - $200K *

Transform our global equity management by overseeing long-term incentive programs and executive compensation while developing scalable processes and governance to support our growth and operational ex...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Develop and manage strategic channel partnerships to expand market presence, enhance partner relationships, and drive growth through collaborative success in the US tech landscape...

US-AnywhereRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$156K - $212K *

Lead the charge in Learning & Performance strategy for field training, enhancing sales capabilities and collaboration across teams, directly impacting new product launches and business success in the...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Lead the charge in developing a high-performing MSL team focused on essential tremor. Engage directly with scientific stakeholders, translating Medical Affairs strategy into impactful field execution...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$99K - $166K *

Optimize workforce intelligence by delivering actionable insights and strategies. Collaborate with Talent Partners and HR teams to improve decision-making through advanced analytics and AI, enhancing...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$188K - $254K *

Help us transform product management practices by embedding with high-priority teams, coaching Digital Product Managers, and driving the adoption of outcome-focused strategies in a complex digital lan...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$136K - $252K *

Lead the transformation of our digital experience platform, shaping user interactions through innovative design, AI, and automation. Collaborate with cross-functional teams to enhance customer product...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $95K *

Advance customer support excellence by leading and mentoring a remote team. Drive operational efficiencies and enhance customer experience while achieving key business metrics. Foster collaboration an...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Manage diverse marketing projects in a regulated pharmaceutical environment, ensuring seamless execution and adherence to quality standards while collaborating with cross-functional teams to meet time...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$225K - $418K *

Elevate your career by leading semantic technologies and knowledge engineering initiatives. Drive the strategic implementation of enterprise-level AI and analytics capabilities while fostering innovat...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $130K *

Drive enterprise software implementations, ensuring successful client adoption of the Canoe platform. Collaborate with stakeholders, manage resources, and lead a team to deliver projects on time and w...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $220K *

Join a team that empowers strategic leadership for top-tier clients, enhancing program delivery and ensuring seamless integration across operations, technology, and services, while driving outcomes th...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Redefine sales success by spearheading strategic growth initiatives, building relationships, and driving profitability in telecommunications. Leverage your market expertise to create effective sales p...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$124K - $238K *

Lead the charge in crafting compelling narratives for external communications. Collaborate with a dynamic team to shape press releases that resonate with customers, media, and stakeholders, enhancing...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$135K - $160K *

Develop transformative product strategies, lead cross-functional teams, and drive innovative physician engagement solutions for omnichannel success in pharmaceutical branding. Own end-to-end product e...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $230K *

Elevate enterprise sales by driving new-logo growth, implementing innovative go-to-market strategies, and developing a high-performing team, while engaging with C-suite stakeholders for complex deals...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$87K - $105K *

Transform the consultant recruitment process by leading full lifecycle efforts, building robust talent pipelines, and aligning consultant capabilities with client needs for successful placements...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Staffing

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.