Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$145K - $155K *

Shape the future of digital marketing analytics by architecting a unified data infrastructure. Collaborate with teams to optimize performance metrics, ensure accurate tracking across channels, and dri...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $150K *

Tackle the complexities of clinical trials by driving product development, ensuring innovations in digital tools meet regulatory standards and user needs, while collaborating across diverse teams to a...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$73K - $108K *

Grow your career with a dynamic team driving revenue growth through account management, strategic planning, and consultative selling in the healthcare advertising sector, while delivering innovative s...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$200K - $250K *

Lead the charge in managing global clinical project operations, ensuring compliance and quality from proposal to deliverables. Oversee interdisciplinary teams and interact with clients while driving f...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$200K - $250K *

Deliver impactful leadership in managing complex clinical projects, ensuring operational excellence, financial performance, and compliance with industry standards. Oversee multidisciplinary teams, fos...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$200K - $250K *

Oversee multi-faceted clinical projects from proposal to delivery, managing teams, budgets, and compliance with regulations while ensuring high-quality outcomes in a dynamic environment with limited s...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$121K - $179K *

Drive strategic initiatives alongside finance leadership to analyze business growth, enhance profitability, and implement scalable solutions across teams, making a significant impact in a fast-paced...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $110K *

Provide market expertise and strategic insights to drive growth in enterprise learning. Collaborate cross-functionally to refine product positioning, enhance sales enablement, and boost customer succe...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$114K - $172K *

Unlock potential by leading strategic operations and goaling for sales teams. Drive NYR lifecycle, manage OPEX budgets, and provide data insights to boost business velocity and ensure optimal structur...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$178K - $220K *

Transform HCP marketing strategies by leading Peer-to-Peer initiatives, collaborating across departments to enhance engagement and drive brand growth. Leverage your expertise to execute tactical plans...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Champion a high-performing Provider Recruiting team to enhance patient access through effective recruitment strategies and mentorship. Drive performance, foster a positive culture, and collaborate cro...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$165K - $187K *

Optimize product operations by executing AI enablement, enhancing tooling strategies, and driving cross-functional collaboration to streamline workflows and improve efficiency across diverse teams in...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Healthcare

$123K - $140K *

Develop and execute a B2B content strategy that drives demand, influences growth, and differentiates market offerings. Lead cross-functional teams to ensure engaging narratives resonate throughout the...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$100K - $130K *

Advance organizational success by partnering with Operations to enhance talent strategies, workforce planning, and leadership development. Drive a data-informed culture that boosts employee engagement...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Join a dynamic mobile product team focused on enhancing advisor capabilities across iOS and Android. Collaborate with stakeholders to translate workflows into impactful features, ensuring a seamless u...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $90K *

Join a dynamic team to grow and manage customer accounts, enhancing client success in fintech digital transformation. Collaborate with internal experts to drive client satisfaction, expand solutions...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$177K - $278K *

Lead the global innovation and adoption of Clinical Data Management processes, enhancing operational delivery, study standardization, and compliance oversight within clinical trials to ensure excellen...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$177K - $278K *

Unlock potential by leading global CDM process enhancements and implementations, while ensuring effective data management, compliance, and stakeholder engagement across diverse therapeutic areas for s...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$104K - $130K *

Champion project success by managing the full project lifecycle, collaborating with diverse teams, and ensuring timely delivery within budget in mission-critical environments. Drive innovation and eff...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$130K - $180K *

Lead, grow, and innovate within a distributed engineering team, shaping the technical roadmap and ensuring high-quality standards in a dynamic environment. Collaborate cross-functionally to drive evol...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$230K - $384K *

Elevate U.S. vaccine launch preparedness and advocacy strategy by integrating policy, access, and coverage insights, ensuring readiness across medical teams for impactful execution of vaccine initiati...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$133K - $173K *

Transform the post-sale customer experience by leading the I2R value stream. Drive strategic initiatives, embed AI systems, and collaborate across teams to enhance engagement and retention in a fast-p...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$164K - $250K *

Advance business growth and optimize CX through data-driven strategies, steering connected vehicle services and partnerships, while fostering innovation in a leadership role emphasizing performance an...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$257K - $451K *

Engage as a strategic leader defining the product vision for global Agentforce applications, driving innovation, compliance, and market growth within the public sector and defense industries...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$124K - $156K *

Lead the charge in exceeding sales goals by driving prospect engagement, managing a robust pipeline, and executing strategic sales plans focused on pre-IPO and emerging growth companies in equity mana...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.