Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$70K - $95K *

Transform the marketing operations landscape by optimizing automation and analytics, driving performance improvements, and fostering collaboration across teams in a dynamic environment. Shape the futu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $150K *

Drive our marketing strategy and team to create impact in B2B. Own brand, demand gen, content, and digital initiatives, working closely with Sales to ensure measurable success across programs and KPIs...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Business Services

$75K - $130K *

Join a team that's dedicated to enhancing healthcare financial solutions by promoting CareCredit to dental providers. Manage relationships, drive product engagement, and achieve sales goals across a d...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$141K - $261K *

Join our team to lead provider contracting and network development, ensuring compliance and efficiency. Drive recruitment strategies in diverse markets while optimizing financial performance and overs...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$141K - $261K *

Reimagine provider contracting and network development while leading strategic initiatives, driving recruitment efforts, and ensuring compliance to optimize healthcare services in diverse markets. Mak...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$187K - $375K *

Take ownership of major client accounts while implementing strategic sales solutions. Foster relationships with C-level executives, exceed quotas, and collaborate with cross-functional teams to drive...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $225K *

Engage with senior leaders to implement enterprise technology solutions, oversee client delivery, and lead teams. Drive exceptional results while fostering relationships to enhance business developmen...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$114K - $148K *

Accelerate customer success by managing high-value relationships, driving engagement, and utilizing AI insights to ensure retention and growth. Collaborate cross-functionally to enhance customer exper...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$79K - $98K *

Shape the future of fundraising operations by leveraging data analytics and visualization tools to enhance donor engagement, optimize processes, and support strategic decision-making within a dynamic...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$245K - $392K *

Champion strategic growth by leading legal initiatives for partnerships. Drive contract negotiations, streamline workflows, and collaborate across departments to enhance our strategic alliances and ma...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$120K - $140K *

Elevate your career by driving strategic business development in the legal sector. Leverage your expertise to identify opportunities, build partnerships, and achieve revenue growth through solution-or...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$69K - $99K *

Unlock potential as a Product Manager driving AI-powered SaaS innovations, translating insights into strategies, collaborating with teams, and enhancing user experiences that foster effective workplac...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Lead strategic initiatives for enterprise account management, enhancing client relations and satisfaction while driving revenue growth. Collaborate with internal teams to develop solutions that meet c...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $180K *

Shape the future of AI-powered compliance solutions. Leverage your technical expertise and product management experience to innovate and scale intelligent features, enabling seamless developer experie...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$239K - $358K *

Lead the transformation of our compensation strategy, linking performance to motivating incentives while ensuring compliance and equity across global operations. Collaborate closely with executives to...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$125K - $143K *

Champion the development and execution of tailored training programs to elevate field sales performance, ensuring effective skill development and alignment with client objectives across diverse teams...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$160K - $180K *

Tackle diverse challenges as you lead P&C insurance programs, ensuring profitability and compliance while managing key partnerships and driving strategic initiatives. Your expertise will shape innovat...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$70K - $95K *

Unlock potential by driving customer success through SEO strategies, onboarding, and relationship management. Lead consultative efforts that translate into mutual growth and long-term partnerships, wh...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$180K - $244K *

Elevate strategic communications for AI and Data initiatives, shaping narratives and driving engagement across channels. Collaborate with leaders to advance our mission and achieve impactful results i...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$185K - $215K *

Advance your career by leading an enterprise data governance program focused on quality, compliance, and strategic decision-making. This role blends technical expertise with strong leadership and stak...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Optimize operational infrastructure to drive marketing innovation, connecting teams and automating workflows for massive scale. Leverage AI to enhance lifecycle marketing and analytics for data-driven...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$185K - $344K *

Join a team that champions Medical Expert engagement across hematology. Drive strategic marketing initiatives, foster collaborations, and enhance brand positioning while navigating complex healthcare...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$115K - $125K *

Advance client relationships by leading project teams and fostering collaboration. Drive innovative solutions and mentor junior team members to enhance agency performance and deliver exceptional resul...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$229K - $351K *

Champion the future of lending by driving new client acquisition for automated verification services in a dynamic, collaborative environment. Leverage your sales expertise to create impactful solution...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $200K *

Drive operational excellence by leading commercial systems, data governance, and quote-to-revenue processes. Foster collaboration across Sales, Finance, and Technology to enhance performance and ensur...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.