Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$120K - $145K *

Engage in complex, AI-integrated technical programs, bridging product vision and execution. Drive multi-team initiatives with a focus on scalability, leveraging automation and intelligent tools for im...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Accelerate program implementation and stakeholder engagement in pharmaceutical market access. Oversee daily operations, client relations, and staff management while ensuring adherence to budgets and p...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $110K *

Lead the strategic direction for development operations and volunteer engagement, overseeing impactful fundraising events, optimizing budgets, and enhancing volunteer experiences to drive community co...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$120K - $140K *

Lead the partnership efforts in Financial Services by fostering relationships, managing cross-functional projects, and translating technical concepts for business strategy. Engage with customers and i...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$176K - $235K *

Join our Financial Services team to build relationships and drive revenue by selling our Signature Success Plans, ensuring customers receive optimal support and resources while achieving sales targets...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$87K - $152K *

Join a dynamic team to enable customers' success, driving strategic use of the Armis platform. Leverage your technical expertise to deepen relationships, facilitate solutions, and maximize value reali...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Shape the future of market access by leading client projects, managing budgets, and developing strategic initiatives. Collaborate with teams to enhance communication plans while fostering client relat...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $145K *

Champion our global ABM program by developing personalized strategies for strategic accounts, leveraging collaborative efforts across teams to enhance engagement and drive growth. Innovate with creati...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $185K *

Grow your career with a leadership role driving client relationships and portfolio success. Own revenue retention, enterprise growth, and franchisee satisfaction while leading a dynamic team and foste...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$130K - $160K *

Pioneer the digital product strategy for Commercial, leading a portfolio that enhances client interactions, drives value through emerging technologies, and ensures operational excellence while managin...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K *

Empower growth in Generative AI by building relationships, driving revenue, and collaborating cross-functionally to deliver innovative solutions while achieving client satisfaction and sales targets i...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock your potential as a strategic leader in product development, driving innovation in Real World Data products through collaboration with stakeholders and technical teams to meet healthcare needs...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $105K *

Elevate your career by becoming a strategic Enablement Business Partner, driving impactful onboarding and tailored training for sales teams to enhance performance and achieve regional goals while leve...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$246K - $332K *

Lead corporate development initiatives by evaluating, structuring, and executing strategic transactions that drive growth and innovation. Collaborate closely with senior leadership to optimize portfol...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Lead the charge in developing a high-performing admission platform by integrating innovative AI solutions and transforming product strategies while mentoring a dedicated team to achieve measurable bus...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$113K - $140K *

Shape the future of media strategy by managing programmatic and direct media initiatives, fostering client relationships, and collaborating with cross-functional teams to drive impactful results acros...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$125K - $175K *

Lead the charge in shaping talent acquisition strategies, managing full-cycle recruitment across multiple departments while prioritizing candidate experience and fostering diverse talent pipelines for...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $100K *

Champion excellence in executive search by leading market mapping, building strong candidate pipelines, and conducting first-round interviews in a collaborative team environment. Your contributions dr...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Staffing

$135K - $160K *

Accelerate your career as a Principal Data Engineer, leading the design and development of innovative data pipelines while mentoring a skilled team to achieve scalable data infrastructure aligned with...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $115K *

Join a team that's committed to driving revenue through strategic account management and training. You'll excel in a dynamic environment, cultivating relationships that enhance practice success and sa...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$118K - $196K *

Lead the charge in shaping comprehensive architecture strategies across the enterprise, focusing on AI, integration, and security. Collaborate with architects, reduce technical debt, and drive innovat...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $105K *

Join a dynamic team to shape comprehensive lifecycle marketing strategies that enhance customer engagement and drive retention, while leveraging data insights across channels to maximize lifetime valu...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$96K - $115K *

Shape programmatic strategies by leading a high-performing deployment team, optimizing complex enterprise campaigns, and automating workflows for efficiency. Collaborate across teams to ensure flawles...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$150K - $180K *

Lead the charge in driving growth and building strategic partnerships in the financial sector. Leverage your B2B enterprise sales expertise to develop market strategies and own revenue targets while f...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$169K - $286K *

Unlock potential by leading innovative technology transformation in underwriting. Drive enterprise-level value through advanced analytics and automation, fostering cross-functional collaboration to en...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.