Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$80K - $120K *

Lead a dynamic SMB/Mid-Market sales team, driving growth by mentoring Account Executives through the sales cycle, optimizing strategies, and cultivating cross-functional collaborations for maximum imp...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $135K *

Drive strategic client relationships to expand solution sales and revenue streams, leveraging technical expertise in a dynamic sales environment. Collaborate with teams to identify opportunities and d...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $210K *

Deliver strategic leadership in data quality and operations, overseeing global teams to drive excellence in compliance and transparency. Implement scalable processes for data integrity, fostering coll...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$220K - $250K *

Empower product marketing excellence by leading strategy, positioning, and sales enablement to enhance growth and drive market success across verticals in a dynamic B2B SaaS environment...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$89K - $109K *

Unlock impactful product marketing strategies by collaborating across teams to create compelling go-to-market plans. Drive product positioning, messaging, and storytelling to foster customer engagemen...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K - $210K *

Join as a strategic partner to optimize insights and enhance health plan outcomes. Drive research priorities, implement actionable strategies, and measure impact to ensure successful engagement and va...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Healthcare

$164K - $182K *

Lead and manage Agile software engineering teams to innovate and deliver high-quality solutions, driving adoption of AI technologies while ensuring alignment with business goals and best practices in...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $180K *

Deliver strategic oversight and leadership in healthcare reimbursement, ensuring compliance with regulations while driving revenue recognition and analytics to optimize financial performance and suppo...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $180K *

Drive strategic alliances and business growth by building partnerships with global industrial OEMs and cybersecurity integrators, enhancing market strategies and fostering positive relationships for m...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$260K - $300K *

Accelerate progress at a cutting-edge tech firm, overseeing global engineering teams, shaping culture, and ensuring operational excellence while driving innovation and scaling practices in multi-count...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $150K *

Transform integrated care delivery for complex populations as a strategic senior leader. Oversee national Complex Care Management and Utilization Management programs to improve health outcomes, ensure...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$106K - $159K *

Unlock potential by leading integration initiatives and providing expert guidance within a dynamic team, ensuring effective business solutions and improved service delivery for a portfolio of global c...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Champion global customer support excellence by leading a team dedicated to delivering consistent, high-quality experiences across diverse regions and channels. Drive strategic operational improvements...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Join a dynamic team as a Senior Data Insights Strategist to harness complex data and drive strategic business decisions through actionable insights, while collaborating with product teams to enhance d...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Drive the strategic evolution of enterprise systems technology, ensuring strong integration and AI-driven improvement across the ecosystem. Lead a high-performing team to enhance operational efficienc...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$90K - $130K *

Join a team that shapes the future of marketing operations by driving AI adoption and optimizing performance analytics. You'll be pivotal in empowering the marketing team through data-driven strategie...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Join a team that’s revolutionizing outbound sales with strategic leadership. Shape and scale our Sales Development team, optimizing multi-channel strategies to engage tech-savvy audiences and drive im...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$151K - $200K *

Join a team that's shaping the future of third-party risk management by leading a transformative program that incorporates AI and safeguards organizational objectives while ensuring resilience and com...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Information Technology

$195K - $230K *

Lead clinical quality oversight and data integrity for late-stage clinical programs, ensuring compliance with global GCP regulations. Partner with cross-functional teams to drive strategies that suppo...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$85K - $125K *

Transform client engagement by leveraging innovative HCM solutions to drive sales growth. Collaborate with internal teams, anticipate client needs, and create lasting executive relationships to expand...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $125K *

Partner with us to enhance client relationships and drive sales growth by tailoring solutions that meet their needs in a dynamic and competitive environment, ensuring a seamless experience and strateg...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Grow your career by leading strategies to expand our pharma business, driving innovation and operational effectiveness while collaborating with cross-functional teams to enhance product offerings and...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$94K - $143K *

Drive strategic sourcing in a dynamic environment, managing end-to-end supplier relationships and negotiations. Collaborate with stakeholders to innovate and implement effective category strategies yi...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$96K - $147K *

Champion innovative solutions by bridging sales, product, and engineering. You'll be a trusted advisor, crafting solutions and demonstrating product value while collaborating with diverse teams to imp...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Innovate the future of education by leading ideation and exploration of new products. You'll collaborate across teams to vet and implement emerging trends, oversee portfolio management, and drive inno...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.