Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$125K - $150K *

Champion national workplace giving initiatives to enhance revenue through strategic partnerships, campaign management, and trend analysis, while collaborating across departments to maximize fundraisin...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$172K - $258K *

Advance innovative healthcare analytics programs by leading evaluations of clinical outcomes, ensuring clear metrics, and establishing best practices. Collaborate with cross-functional teams to drive...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Healthcare

$140K - $160K *

Transform client relationships and drive growth in managed services by leading strategies that capture new business and foster expansion across diverse industries. Engage with stakeholders to elevate...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Drive revenue growth by developing academic partnerships, navigating complex institutional dynamics, and converting relationships into measurable business success in higher education...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$141K - $234K *

Shape the future of healthcare consulting as you guide executive leaders in revenue cycle transformation, drive operational improvements, and mentor future talent while maintaining high client satisfa...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Lead the charge in redefining business systems through innovative engineering, focusing on data architecture and integration. Drive transformational technology practices across cross-functional teams...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Develop and manage cross-site technical services strategy to ensure robust technology transfer and validation processes for production facilities. Lead, coach, and support teams to enhance operational...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Join a team that's dedicated to maximizing customer success and satisfaction while driving the adoption of innovative SaaS solutions. Build trusted relationships, deliver measurable outcomes, and coll...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Lead the growth of datacom solutions by building strong teams and partnerships. Develop inventory strategies and execute market initiatives across an 8-state region, driving collaboration and relation...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$350K - $400K *

Transform your career by leading a high-impact sales team focused on enterprise SaaS. Drive revenue growth through effective mentorship, strategy execution, and building scalable processes while foste...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$98K - $152K *

Drive enterprise-wide service excellence by optimizing delivery, enhancing client and provider experiences, and implementing continuous improvement strategies. Collaborate cross-functionally to elevat...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Lead the execution of a major retrieval program by managing provider relationships, training staff, and enhancing operational workflows. Drive team performance and resolve escalations effectively in a...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Join a team that's focused on expanding our channel partner network. Drive strategic initiatives, engage with partners, and enhance market presence while collaborating with leadership to achieve ambit...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$107K - $143K *

Drive new enterprise sales by developing relationships, maximizing customer satisfaction, and implementing strategic sales plans to achieve revenue goals while managing forecast and opportunity funnel...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$204K - $305K *

Lead the global safety strategy in pharmacovigilance, overseeing operations, regulatory compliance, and signal detection. Collaborate cross-functionally to enhance processes while managing vendor rela...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $200K *

Partner with us to drive strategic growth as a Business Development Executive. Lead account efforts across advisory groups, enhance client relationships, and shape innovative go-to-market strategies i...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Drive the successful management of Epic-related projects, focusing on optimizing electronic health record systems and coordinating with diverse teams to enhance operational efficiency and support pati...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$140K - $185K *

Champion strategic HR partnerships with senior leaders to align talent strategies with business goals, driving organizational effectiveness and employee engagement within a dynamic, customer-focused e...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$109K - $171K *

Join a team that drives customer success by advising clients on Atlassian solutions. As an Engagement Manager, you'll lead client engagements to deliver value and foster strong relationships while app...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Unlock strategic HR potential as you advise leaders across regions, driving initiatives for recruitment, culture, and performance management in a fast-paced, international environment that prioritizes...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Drive transformative demand generation strategies across channels, overseeing innovative test frameworks and maximizing analytics partnerships. Lead a diverse team to implement scalable solutions that...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $145K *

Shape the future of discovery operations by leveraging your legal expertise and leadership skills to enhance service delivery and team performance, ensuring top-quality results and efficient workflows...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$95K *

Lead the charge in driving sales across designated territories, cultivate meaningful relationships with healthcare professionals, and develop strategic business plans to enhance market presence and re...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Accelerate progress at managing the RFP/RFI response process, enhancing sales enablement for cutting-edge therapy products through collaboration and efficient execution across teams...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$160K - $199K *

Drive innovative lifecycle marketing strategies that enhance renter engagement and revenue. Lead a team to design, execute, and optimize personalized multi-channel campaigns while closely analyzing pe...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.