Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$184K - $276K *

Unlock your potential as you lead strategic financial initiatives, driving performance and cross-functional collaboration while shaping financial direction in a dynamic, remote environment...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$185K - $344K *

Lead the charge in designing performance metrics and incentive frameworks that align with modern engagement models in a dynamic commercial environment. Drive customer impact and growth while ensuring...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $147K *

Empower your media strategy expertise to lead dynamic pharma campaigns. Drive integrated HCP and DTC initiatives, ensuring seamless collaboration and impactful results while mentoring talent and adapt...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$160K - $220K *

Partner with us to stabilize complex customer situations in the Public Sector. You'll lead critical recovery efforts, build executive relationships, and drive value realization, leveraging your techni...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Drive strategic account expansion by building robust relationships with key decision-makers in large organizations. Collaborate with internal teams to create and execute plans that enhance customer su...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Inspire growth at leading enterprise accounts by developing strategic plans and solid relationships. Use your deep sales expertise to identify opportunities, drive expansions, and collaborate across t...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$185K - $277K *

Elevate global compensation structures, driving performance alignment, and engaging stakeholders. Lead equity design to attract talent and navigate industry shifts with strategic insights, ensuring un...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Lead the charge in optimizing customer experience by developing a high-performing Technical Account Management team. Collaborate cross-functionally to enhance Flare platform integration, ensuring clie...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Technical Services

$110K - $130K *

Join our team to enhance patient access and streamline operational processes, driving meaningful improvements through data analysis, project management, and collaboration across departments while fost...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $195K *

Elevate your career as you own the strategy and delivery of complex pharmacy claims adjudication, collaborating cross-functionally to drive operational success while ensuring regulatory compliance and...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$148K - $177K *

Unlock potential by owning the technical partnership with our ISV ecosystem, driving product integration and aligning roadmap priorities while collaborating with cross-functional teams and influencing...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Tackle project delivery challenges and drive customer satisfaction by effectively managing service execution for diverse client portfolios while enhancing team performance and solution adoption...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$173K - $288K *

Drive growth as a strategic sales leader, cultivating relationships and managing complex accounts in the healthcare technology domain to maximize revenue and ensure exceptional customer success throug...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$141K - $165K *

Join us to leverage your 7+ years of sales experience in data-driven research, focusing on the consumer banking sector. Drive growth and build relationships with key clients while managing the sales p...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Lead the charge in optimizing operations and enhancing client relationships by streamlining program delivery, implementing strategic initiatives, and fostering collaboration among cross-functional tea...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$160K - $200K *

Redefine the People & Culture function by leading strategic HR initiatives, aligning workforce planning with business goals, and developing scalable solutions to support rapid growth in a dynamic, mul...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$176K - $264K *

Innovate customer success through strategic engagement, driving adoption, and maximizing value from deployments. Lead complex implementations, foster executive relationships, and balance growth with c...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$176K - $264K *

Champion success at deploying and maintaining impactful SaaS solutions through executive relationship management, driving customer adoption, and ensuring maximum value delivery. Collaborate with teams...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$225K - $235K *

Advance strategic program reporting by synthesizing procurement initiatives, data center infrastructure, and financial commitments for executive leadership. Utilize strong analytical skills to coordin...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$176K - $264K *

Drive customer success by leading impactful deployments and fostering executive relationships, enhancing value from Workday solutions, all while ensuring customer satisfaction and revenue growth throu...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$117K - $175K *

Join a team that's dedicated to enhancing customer success through targeted micro consulting, leveraging extensive knowledge in web service technologies, and providing superior guidance on Workday app...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$145K - $288K *

Shape the future of finance by leading transformation initiatives, modernizing technology stacks, and integrating AI to enhance operational efficiency across multiple finance domains with measurable b...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by leveraging deep insights to shape product positioning and lifecycle messaging, influencing cross-functional teams while owning the market value narrative across a B2B portfolio...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in designing scalable digital experiences by creating and maintaining versatile design systems, ensuring high-quality standards, accessibility, and efficiency within the digital landsc...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$125K - $150K *

Shape the future of trade and distribution in the Pharma/Biotech arena by executing strategies, managing key partnerships, and ensuring product readiness for market launch in a fast-paced environment...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.