Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$120K - $180K *

Champion growth in the consumer goods, retail, and travel sectors by driving new business, leveraging partnerships, and delivering innovative technology solutions to modernize client experiences and c...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $130K *

Join a team that drives impactful marketing execution across US and UK markets. Collaborate closely with Sales and Product to elevate standards, deliver high-quality campaigns, and engage healthcare a...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Join a team that drives marketing execution across UK and US markets, collaborating with Sales and Product teams while managing external agencies. Own campaign performance, asset production, and custo...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$319K - $403K *

Transform customer environments by leading a high-performing sales team, executing strategic sales initiatives, and fostering strong relationships while driving revenue growth in the public sector...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$88K - $111K *

Grow your career with a pivotal role shaping content strategy for B2B marketing. Collaborate with teams to create impactful narratives that resonate with finance audiences, driving pipeline and levera...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$122K - $140K *

Optimize global Privacy Compliance programs by leading cross-functional teams, managing risk assessments, and ensuring adherence to privacy regulations while fostering best practices and collaboration...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$90K - $130K *

Optimize the flagship SaaS SRM platform by managing product features and workflows. Lead cross-functional teams to enhance user experience, engage customers, and drive measurable outcomes in a multi-s...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $200K *

Drive project management and business development to enhance operational efficiency in life sciences R&D, while leading diverse teams and ensuring profitability through strategic customer engagement a...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $120K *

Empower your career by leading a dynamic sales team, closing deals, and driving performance through hands-on leadership in a fast-paced SaaS environment...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$138K - $170K *

Empower growth by leading commercial contract processes while advising on legal matters. Drive compliance, risk management, and AI integration in contracts, fostering strong stakeholder relationships...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$120K - $150K *

Champion strategic client engagement by leading complex enterprise consulting projects. Build trust with C-level stakeholders, manage project delivery, and drive account growth through successful exec...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Lead the charge in product innovation and lifecycle management, collaborating with cross-functional teams to drive customer satisfaction and revenue growth while aligning products with strategic objec...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Healthcare

$122K - $204K *

Shape impactful product outcomes for the nonprofit sector by understanding customer needs, building prototypes, and leveraging modern AI tools to create innovative solutions that drive success and ach...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$98K - $132K *

Drive customer engagement and retention through innovative marketing strategies, optimizing lifecycle campaigns across various channels. Collaborate with teams to enhance customer experiences and boos...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Shape the future of enterprise sales by driving account growth in strategic relationships. Collaborate with customers to deliver solutions that maximize value and enhance revenue, all while navigating...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$206K - $268K *

Contribute to impactful clinical research initiatives, driving the development of nephrology programs through cross-functional collaboration and rigorous scientific analysis, while ensuring adherence...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$223K - $290K *

Lead technical strategy and execution for innovative healthcare Interventions, optimizing clinical data accuracy, improving diagnostic models, and scaling infrastructure for enhanced patient care in a...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$194K - $242K *

Drive the cardiometabolic product marketing strategy by managing a team, shaping GTM processes, and ensuring successful new product launches across diabetes, hypertension, and weight management, while...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$185K - $344K *

Transform the direction of Customer Engagement as a strategic partner driving initiatives, facilitating collaboration across teams, and ensuring effective execution of impactful projects that enhance...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$360K *

Lead the charge in strategic sales by developing and managing a high-performing team to maximize growth within corporate accounts, ensuring exceptional customer value and success through cross-functio...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $200K *

Lead the charge in driving client success across a diverse portfolio. Collaborate with client engagement teams to achieve financial goals while fostering growth and innovation, ensuring high standards...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$115K - $125K *

Elevate your career with a pivotal role driving client growth through data insights. Collaborate with cross-functional teams to translate complex analytics into actionable strategies that enhance deci...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$200K - $240K *

Transform commercial strategy and drive growth in Transportation & Logistics. Lead and mentor sales teams, enhance customer relationships, and collaborate cross-functionally to capture market opportun...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Transportation

$95K - $125K *

Transform enterprise relationships by strategically guiding large field service clients to leverage our innovative solutions, driving sustainable growth through collaborative, multi-stakeholder engage...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$129K - $180K *

Shape the future of financial strategy by guiding leaders in resource allocation, forecasting, and planning. Transform data into insightful narratives, driving decisions that fuel growth and scalabili...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.