Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$123K - $184K *

Empower growth by driving new business opportunities and nurturing key accounts through strategic account management and consultative selling, fostering long-term relationships across complex organiza...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$111K - $149K *

Lead high-impact, cross-functional programs as a Principal Business Systems Analyst, tackling complex problems that shape Core IT's operations. Collaborate with senior leadership to define strategies...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Champion the growth of strategic partnerships across the US and LATAM. Lead a team to enhance career outcomes through effective relationship management while driving innovative initiatives for marketi...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$135K - $155K *

Shape the future of healthcare solutions by driving product definitions, collaborating with cross-functional teams, and enhancing pharmacy operations. Leverage deep domain knowledge to translate busin...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $130K *

Grow your career with hands-on marketing operations, optimizing automation, audience segmentation, and analytics. Collaborate cross-functionally to translate strategies into measurable campaigns and e...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $135K *

Shape the future of digital workplace training by developing strategies and scalable learning experiences that empower teams to effectively utilize modern tools and improve collaboration across the or...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$103K - $128K *

Shape the future of healthcare by driving risk adjustment solutions that enhance interoperability, improve documentation accuracy, and ensure compliance across Medicare, Medicaid, and ACA programs thr...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$135K - $165K *

Elevate sales performance by leading a high-impact team focused on technology solutions for local government. Drive market growth, enhance team capabilities, and ensure operational excellence to excee...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$140K - $197K *

Transform client relationships by leading diverse teams, driving project success, and fostering partnerships. Leverage your cost management expertise to enhance performance while contributing to strat...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$160K - $200K *

Shape your career by launching and leading a transformative healthcare consulting practice. Drive growth through strategic engagements, build a robust team, and establish innovative solutions in data...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in building a high-performing sales team focused on driving mid-market growth through strong channel partnerships and innovative strategies, while fostering a vibrant and motivated sal...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$105K *

Unlock the full potential of customer success by managing Gainsight operations, translating business needs into scalable workflows, and collaborating with leadership to enhance customer journey strate...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$105K - $120K *

Contribute to the success of a high-performing team by managing Gainsight CS for customer success. Leverage your technical expertise to enhance workflows, automate processes, and ensure optimal custom...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $160K *

Pioneer in search strategy, driving optimization across paid, organic, and AI channels. This role collaborates with cross-functional teams to enhance visibility, engagement, and customer acquisition t...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$119K - $186K *

Transform client relations through strategic account management, enhancing service satisfaction and profitability while leading a high-performing sales team to pursue growth and market opportunities...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$210K - $302K *

Execute strategic sales initiatives for Critical Environments, leading a dynamic team to exceed revenue goals, foster customer relationships, and expand market presence across North America in high-st...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$106K - $151K *

Reimagine customer engagement in the IoT space, driving innovative solutions for small to medium businesses. Leverage your sales expertise to navigate complex negotiations and build lasting relations...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $220K *

Drive the global commercialization of data capabilities for AI in clinical development. Collaborate with senior leaders in pharma and biotech to transform fragmented data into strategic intelligence a...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$96K - $139K *

Shape the future of learning by leading scalable programs for healthcare call centers, enhancing onboarding and continuous development to achieve compliance and drive performance. Collaborate across t...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$155K - $185K *

Drive strategic growth by leading account management and fostering strong partnerships across teams. Leverage in-depth knowledge of healthcare markets to deliver key insights and mentor junior staff f...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $110K *

Engage with clients, driving success in digital campaign execution. Become an expert in programmatic advertising processes, enhancing customer satisfaction through effective communication and collabor...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$150K - $200K *

Join a dynamic team focused on redefining brand advocacy through consultative insights, where you'll engage with senior stakeholders, build meaningful relationships, and drive brand growth by fosterin...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Lead and inspire a dynamic team of Customer Success Managers to enhance customer retention and satisfaction while driving operational excellence and measurable results across various segments. Collabo...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$96K - $125K *

Explore a critical role enhancing healthcare through quality management and client success. Leverage robust data analysis and cross-functional collaboration to drive impactful healthcare initiatives f...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$500K+*

Shape the future of content delivery by leading a dynamic team of Product Managers to streamline ingestion and distribution processes for a seamless partner experience and improved operational efficie...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.