Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$135K - $155K *
Join a team that's passionate about payroll excellence! Oversee full-cycle payroll for a diverse U.S. workforce, ensuring compliance, accuracy, and operational efficiency while driving continuous impr...
1 week ago
Partnerships Lead - US East Coast
$180K - $260K *
Manage US partnerships strategy, cultivating key relationships with Big Four and SIs while recruiting new partnerships. Shape the channel's growth through strategic initiatives and cross-team collabor...
Reposted today
Senior Product Manager, Patient Experience (Remote)
$130K - $160K *
Transform the patient experience post-signup by owning the product roadmap and improving both digital engagement and real-world care. Lead cross-functional teams to enhance retention and LTV across mu...
1 week ago
Senior Director, Servicing Operations
$167K - $209K *
Join a team that's shaping the future of customer servicing by developing strategies and operations to enhance support efficiency and satisfaction, while cultivating a dynamic, growth-oriented work en...
3 days ago
$78K - $87K *
Champion client partnerships by driving growth through strategic insights and relationship-building. Lead cross-functional teams to deliver impactful solutions that enhance client satisfaction and lon...
Today
$165K - $200K *
Elevate client relationships as a trusted advisor, driving account growth and engagement. Collaborate cross-functionally to enhance customer experience and influence product adoption within the strate...
4 days ago
Vice President, Client Strategy and Growth
$150K - $200K *
Advance your career by leading key global accounts and driving commercial strategy. Build executive relationships, ensure client satisfaction, and shape long-term partnerships that deliver measurable...
Yesterday
Maritime Mission Customer Success Manager (TS/SCI)
$108K - $158K *
Join a team that's redefining customer success in maritime missions. Leverage your maritime expertise to enhance U.S. Government engagements and ensure operational excellence while fostering strong pa...
2 days ago
Lead Director, Product Growth Enablement
$100K - $231K *
Shape the future of product growth by enabling effective market execution and cross-functional collaboration. Lead strategic initiatives to enhance product adoption, ensure alignment, and support sale...
3 weeks ago
Senior Director, Philanthropy Data & Systems
$120K - $150K *
Empower our fundraising capabilities by leading strategic philanthropy systems, data governance, and CRM operations to enhance donor engagement, optimize processes, and support scalable growth in a co...
3 days ago
Sr. Director, Pro & Partner Marketing
$332K - $430K *
Shape the future of Pro and Partner Marketing by defining strategies that drive professional engagement, retention, and marketplace health. Leverage insights to build robust marketing frameworks and e...
2 weeks ago
Senior Product Manager, Events Data Platform
$140K - $175K *
Join a team that drives innovation in product management by shaping a pivotal infrastructure. Collaborate across functions to create impactful customer experiences and leverage data insights for a sea...
2 weeks ago
$96K - $154K *
Unlock potential by leading complex program management for high-speed data communications, ensuring excellence in delivery and customer satisfaction while fostering strong relationships and continuous...
6 days ago
Director, Talent Acquisition Operations & Enablement
$120K - $160K *
Unlock potential by spearheading recruiting operations, processes, and technology to ensure a high-quality candidate experience. Drive talent acquisition strategy and build a high-performing team for...
2 weeks ago
Senior Manager, Enterprise Business Development
$100K - $130K *
Drive pipeline growth by leading outbound campaigns and SDR teams. Collaborate cross-functionally to optimize lead generation, enhance outreach strategies, and create impactful engagement through inno...
2 weeks ago
Product Manager - Product & Health Experience Tools
$86K - $138K *
Partner with us to define and execute a strategic vision for internal tools and AI, optimizing operational workflows and enhancing efficiencies across the organization through expert product managemen...
Reposted 5 days ago
Associate Director, Global eCommerce & Marketing
$166K - $216K *
Champion the evolution of digital commerce platforms, driving strategy, governance, and implementation to support marketing initiatives globally. Lead cross-functional teams to ensure solutions align...
Reposted 2 weeks ago
Key Account Manager North America
$160K *
Grow your career with a senior Key Account Manager role that drives revenue across strategic US Mid-Market and Enterprise accounts, focusing on upselling and cross-selling while building strong C-leve...
2 weeks ago
$124K - $220K *
Transform enterprise partnerships by driving account growth, fostering relationships, and optimizing sales processes. Collaborate with internal teams, lead post-sales management, and utilize data insi...
Yesterday
$124K - $190K *
Transform product strategy by leveraging real-world data analytics and Agile methodologies to drive innovative healthcare solutions. Collaborate with cross-functional teams to deliver market-ready pro...
3 weeks ago
Senior Product Designer, Onboarding & Activation
$128K - $173K *
Explore a key role in shaping user onboarding and activation that drives success for new customers in the first 120 days. Collaborate cross-functionally to create impactful experiences across various...
3 weeks ago
Director, Integrated Marketing Campaigns
$240K - $285K *
Elevate your career by leading integrated marketing campaigns that drive measurable pipeline growth across multiple segments. Own strategy and execution, collaborate with cross-functional teams, and o...
2 weeks ago
Manager, eCommerce Adoption & Customer Success
$90K - $120K *
Elevate eCommerce growth by driving customer engagement and success. Collaborate cross-functionally to optimize digital experiences, improve user adoption, and implement scalable training programs to...
2 weeks ago
Head of Data and Insights Business
$318K - $430K *
Pioneer innovative healthcare solutions by leveraging AI and advanced biological data. Take charge in defining a vision for new product offerings that intersects with cutting-edge research, executing...
2 weeks ago
Head of Data and Insights Business
$318K - $430K *
Shape innovative strategies in AI and multiomic data to enhance health solutions. Lead the development of new products and services, managing multidisciplinary teams to execute actionable business pro...
3 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.