Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$245K - $307K *

Lead the development of agentic commerce strategy, fostering partnerships and driving adoption of Circle's infrastructure and products in a rapidly evolving market. Collaborate across teams to establi...

US-AnywhereRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$275K - $350K *

Drive an innovative media product strategy overseeing global teams, enhancing AI-driven retail and DSP capabilities. Partner cross-functionally to accelerate adoption and define market-leading solutio...

US-AnywhereRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Media

$130K - $180K *

Drive strategic transactions in a high-impact legal role. Collaborate with leadership on M&A, investments, and partnerships, leveraging strong legal expertise to shape processes and enhance stakeholde...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$80K - $125K *

Join a team that's focused on managing and ensuring data quality for program delivery. Oversee data collection, validation, and reporting while collaborating with stakeholders to improve processes and...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$150K - $200K *

Unlock growth as you lead U.S. revenue strategies, drive client expansion, and build a results-oriented sales team in the evolving cybersecurity landscape, engaging executive stakeholders to maximize...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $180K *

Drive your career with a strategic sales leadership role to generate revenue growth. Lead a high-performing enterprise sales team while developing relationships with industry leaders and managing end...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$160K - $200K *

Join a dynamic team to lead a cutting-edge CRM for nonprofits, empowering organizations to optimize supporter engagement and increase fundraising success through data-driven insights and effective com...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$99K - $171K *

Shape the future of advertising by driving client engagement and sales growth across the territory. Leverage innovative solutions and build strong partnerships with brands and agencies while meeting s...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Media

$100K - $115K *

Engage with us to lead client partnerships, driving strategic initiatives and team success. Oversee account management, cultivate client relationships, and leverage digital expertise to deliver impact...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$169K - $269K *

Champion your expertise by leading lifecycle marketing strategies for core products. Drive customer engagement through innovative journey optimization, while collaborating with cross-functional teams...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Lead the charge in transforming sales efficiency by owning the strategic direction and performance of our sales technology stack, ensuring seamless integration of tools and AI to maximize seller produ...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$275K - $380K *

Join a team that's redefining patient care by leading innovative virtual health initiatives, ensuring quality and safety across a national acute care model, and leveraging AI technologies to improve o...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K *

Advance our client experience as you lead a dynamic team of customer service coaches, driving people-focused strategies, coaching excellence, and operational improvements in a flexible environment...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Business Services

$138K - $173K *

Shape global sales transformation by leveraging AI-tools and analytics. Drive cross-functional initiatives, streamline processes, and establish governance frameworks to enhance performance and scalabl...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Shape the future of strategy with your storytelling expertise, building trusted relationships with C-suite stakeholders. Lead innovative go-to-market frameworks that merge data with creative insights...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Media

$130K - $140K *

Optimize cross-functional programs that drive measurable outcomes, ensuring operational consistency and alignment across segments. Collaborate with directors to create scalable solutions that enhance...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $115K *

Contribute to client success by developing strategic partnerships and delivering exceptional service. Lead a high-performing team, manage project execution, and drive organic growth through innovative...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $172K *

Unlock potential by driving digital operations and service enablement across Managed Services. Lead efforts in automation, observability, and AI technologies to enhance service performance, promote ef...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $180K *

Lead the charge in owning and optimizing the financial operations and forecasting that drive success across the organization, breaking new ground through cross-functional partnerships and innovative F...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Execute regional marketing strategies to enhance product adoption and brand awareness. Drive market development through effective leadership, collaboration, and innovative campaigns that elevate patie...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$141K - $234K *

Empower healthcare transformation by leading client engagements, driving performance improvements, and overseeing project delivery. Cultivate client relationships and develop your team while managing...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$190K - $210K *

Transform your career by leading our digital marketing strategy and web initiatives. Drive integrated programs for growth, engagement, and optimization across digital channels while collaborating clos...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$120K - $150K *

Elevate your career as you lead impactful cross-functional projects, ensuring seamless software implementations and effective process improvements. Collaborate closely with teams and stakeholders to d...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Pioneer AI-driven solutions on a sustainability data platform, bridging real estate and technology by shaping product strategy, evaluating AI integration, and driving impactful features for industry s...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$135K - $155K *

Join a team that's passionate about payroll excellence! Oversee full-cycle payroll for a diverse U.S. workforce, ensuring compliance, accuracy, and operational efficiency while driving continuous impr...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.