Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$125K - $165K *

Unlock enterprise-wide efficiencies by leading and evolving a robust Business Process Improvement framework. Partner with stakeholders, drive measurable enhancements, and foster a culture of continuou...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$155K - $193K *

Transform and elevate website experiences through AI-driven strategies, optimizing performance with a hands-on approach. Lead collaboration across teams, ensuring exceptional execution of content stra...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Lead the charge in driving revenue growth and operational excellence through strategic inside sales initiatives aimed at expanding customer value and product adoption across North America. Join a fast...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Empower growth and strategy for a key provider network, leading team efforts and high-level partnerships. Shape the commercial model while driving performance and representing strategy effectively at...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Reimagine the growth strategy by leading inbound demand generation across paid media, SEO, and integrated campaigns. Build a data-driven, high-performance team to achieve scalable growth and drive sig...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Elevate your career as a pivotal Account Manager, driving customer success and retention in a thriving SaaS environment. Lead a dynamic team while partnering with various departments to enhance user i...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Unlock your potential as a key strategist, bridging Zencore's sales and Google Cloud's enterprise teams. Drive co-sell revenue, enhance brand visibility, and secure vital program access in a fast-pace...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$350K *

Engage with key enterprise clients to drive revenue growth through strategic, solution-based sales. Develop lasting relationships and navigate complex sales processes while championing company values...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$195K - $215K *

Join a dedicated team to shape enterprise strategies in business continuity and risk management while driving operational resilience across the organization. Leverage your expertise to influence decis...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Reimagine enterprise AI strategies by advising executives on governance and FinOps. This senior role leads strategic sessions, builds services, and drives growth in AI financial management, ensuring i...

US-AnywhereRemote

Reposted 6 days ago

  •   11 - 15 years exp.  •   Business Services

$207K - $247K *

Join a team that's driving AI-native software delivery by leading diverse tech teams, aligning strategies with business priorities while championing engineering excellence and operational effectivenes...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$169K - $220K *

Join us to drive account-based marketing strategy and execution across key accounts. Collaborate cross-functionally to create personalized marketing programs that accelerate sales and deepen account e...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Shape your career by ensuring brand standards guide every asset produced in a cutting-edge AI content production platform. Oversee template creation, manage quality control, and interpret channel spec...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Elevate production processes by ensuring brand standards actively shape every asset. Collaborate with teams to build templates and operate generation tools, ensuring quality control before client deli...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Media

$172K - $258K *

Unlock potential by leading data operations and analytics in Medicare Advantage, driving quality improvements and stakeholder collaboration to ensure accurate and actionable data insights for informed...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$250K - $350K *

Champion a transformative partnerships program, leading a focused team to scale and manage relationships with major institutional partners, driving growth and platform adoption in a dynamic climate fi...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Energy & Utilities

$94K - $151K *

Engage with teams to create strategic sourcing plans and negotiate contracts. Drive supplier relationships while overseeing compliance and performance metrics to maximize efficiency and value across c...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Champion integrated marketing strategies that engage healthcare providers, manage a team, and drive multi-channel campaigns to enhance brand presence and demand generation, all while collaborating clo...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Unlock potential by transforming payment fraud protection into financial success stories. Collaborate with sales and clients to define ROI and risk metrics, helping drive strategic business outcomes t...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$147K - $193K *

Bring your expertise to a leadership role driving Solutions Consulting by mentoring a team, fostering collaboration, and integrating with sales and product teams to ensure customer success across dive...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Explore a strategic role where you drive revenue growth through consultative sales and executive engagement with major organizations, focusing on developing relationships and executing complex sales c...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's redefining operations excellence. Take charge of capacity planning, workforce management, and AI-driven efficiencies for our rapidly growing agency, scaling operations while driving...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$289K - $398K *

Lead the charge in maximizing enterprise relationships within a global energy account, overseeing strategy execution, fostering C-suite connections, and driving significant revenue growth through cons...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$201K - $251K *

Drive global insights that shape oncology strategies by leveraging market research across regions. Lead cross-functional collaboration to inform product decisions and promote business growth with stra...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Lead the charge in developing a high-performing Sales Development team, crafting strategies that generate quality pipeline in the Large Enterprise segment. Drive coaching, performance metrics, and cro...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.