Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$115K - $138K *

Join a team that empowers managers to navigate people challenges effectively, fostering performance and engagement while building innovative HR practices across North America. Your insights will shape...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$115K - $138K *

Partner with us to cultivate effective management and team dynamics. You'll navigate complex performance issues while building a new HRBP model across North America, leveraging insights to streamline...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$115K - $138K *

Join our Regional HRBP team to support managers across North America, tackling complex people challenges, enhancing team performance, and developing effective HR strategies in a new HR model that valu...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$185K - $344K *

Unlock potential by leading a centralized Data Center of Excellence to manage and enhance diverse data partnerships. Drive team accountability, operational discipline, and partnership strategies to en...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$170K - $200K *

Join us to lead marketing operations impacting B2B growth by enhancing systems, data reporting, and analytics. Oversee a diverse team while collaborating across departments to optimize performance and...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $214K *

Lead the charge in shaping the future of Content Engineering by guiding distributed technology teams to deliver innovative SaaS solutions and enhance business outcomes through strategic planning and e...

US-AnywhereRemote

Reposted yesterday

  •   11 - 15 years exp.  •   Information Technology

$159K - $287K *

Drive growth and customer success by leading consultative sales for CDMO solutions in the pharma sector. Build executive-level relationships and deliver tailored manufacturing support from concept to...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$127K - $203K *

Join the charge in shaping technical solutions by transforming stakeholder needs into actionable requirements, fostering collaboration within teams, and ensuring project success throughout the product...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$160K - $170K *

Champion the design and execution of commercial learning strategies to enhance organizational capability and drive performance across a diverse business landscape, empowering teams to improve onboardi...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Business Services

$89K - $111K *

Join a team that's driving innovative regulatory solutions through collaboration and agile practices. Engage with internal and external stakeholders to refine product offerings and enhance the deliver...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $130K *

Accelerate revenue growth by leading a global BDR organization, optimizing strategies, and leveraging AI for pipeline development while fostering cross-functional collaboration and driving a high-perf...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $121K *

Unlock the potential of customer learning by delivering innovative, impactful training experiences. Drive engagement through digital programs and live sessions, ensuring thousands of customers succeed...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Champion cross-functional collaboration and drive sales effectiveness by developing scalable enablement programs that empower teams to excel and deliver exceptional customer experiences, translating s...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $125K *

Lead strategic client relationships to drive retention and expansion, enhancing enterprise resilience. Collaborate across teams to align goals and create long-term value, ensuring successful outcomes...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Lead the charge in managing global clinical studies in orthopedic devices, ensuring adherence to regulations and timelines. Collaborate with diverse teams and drive projects from inception to completi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$175K - $190K *

Lead the strategy and execution for innovative product initiatives, managing a team to enhance the purchasing lifecycle. Drive design quality and customer validation to ensure seamless integration and...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Advance sales effectiveness by developing strategies, building relationships, and managing regional teams to achieve key targets in a dynamic, remote environment focused on customer needs and market t...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$150K - $180K *

Transform enterprise marketing by establishing and leading account-based initiatives, driving growth through strategic sales enablement and targeted campaigns that enhance client engagement across mul...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$138K - $231K *

Help us drive customer satisfaction and business growth by managing relationships with SMB accounts. Utilize your expertise in account management to achieve revenue targets, enhance client engagement...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Join a pioneering team focused on transforming healthcare logistics through strategic partnerships and innovative solutions. Drive growth in a critical sector while establishing trusted relationships...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Shape the partner strategy and operational framework to drive growth, fostering strong relationships within the ecosystem. Transform existing partnerships into valuable, measurable channels for succes...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Unlock potential by driving customer retention strategies across multiple channels and optimizing lifecycle engagement to enhance customer lifetime value. Become the key expert in analytics, segmentat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$151K - $259K *

Drive customer success through effective data science strategies, enhancing adoption and satisfaction. Serve as a trusted advisor to clients in the Energy sector, leveraging advanced analytics and col...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$151K - $259K *

Empower customer success by leading data-driven strategies in the Energy sector. Leverage advanced analytics to drive adoption, retention, and satisfaction while serving as a trusted advisor, ensuring...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$118K - $160K *

Innovate scalable operational processes through AI and automation. Collaborate across teams to transform ambiguity into actionable insights, driving adoption, efficiency, and measurable outcomes while...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.