Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$100K - $150K *

Advance the marketing vision as a strategic leader, transforming insights into impactful brand stories while fostering sustainable growth across diverse platforms and channels...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Consumer Technology

$159K - $286K *

Champion deep customer connections, drive account growth, and expand strategic engagement. Leverage expertise to deliver tailored solutions, ensuring client satisfaction and compliance, while leading...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$156K - $234K *

Transform the commercial data strategy to enhance customer engagement and insights through vendor management, data sourcing, and governance, ensuring high-quality and reliable data utilization across...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$115K - $145K *

Develop strategic B2B sales initiatives, manage OEM relationships, and drive revenue growth in unmanned systems, leveraging technical expertise and strong partnerships to secure Silvus technology in c...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$140K - $170K *

Accelerate strategic growth by managing key accounts, driving revenue, and building lasting client partnerships in the supply chain software sector. Collaborate with internal teams to achieve sales go...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$150K - $200K *

Transform sales operations by building a high-performance team and executing global strategies to drive growth in the Salesforce ecosystem. Actively engage in pipeline development while designing scal...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$113K - $209K *

Champion quality improvement initiatives in healthcare operations. Lead provider collaboration, optimize NCQA and HEDIS performance, and enhance provider satisfaction. Drive cultural competence activi...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $155K *

Drive client relationships and team performance while managing operations, promoting business development, and ensuring compliance with standards. Lead a committed team to achieve strategic goals and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$171K - $256K *

Grow your career with a pivotal role in driving customer engagement, managing strategic account plans, and optimizing revenue while leading cross-functional teams to enhance customer satisfaction and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$230K - $325K *

Lead the charge in defining and executing product marketing strategies for AI infrastructure, translating complex technologies into compelling business outcomes that empower enterprise organizations t...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$216K - $324K *

Accelerate progress at the forefront of product management, driving strategic vision and alignment across teams to enhance MarketScan data offerings, ultimately transforming healthcare research throug...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Healthcare

$180K - $300K *

Drive excellence in quality performance across operations by defining standards, harnessing AI tools, and leading collaborative teams to elevate customer experiences and operational outcomes at scale...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$128K - $160K *

Transform client support management by leading a global team, ensuring high-quality service, effective issue resolution, and continuous improvement across operations while fostering a culture of accou...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$113K - $181K *

Transform product enablement by creating compelling narratives that engage buyers. Collaborate across teams to define demo strategies and support high-impact sales efforts. Lead initiatives that drive...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$179K - $298K *

Drive growth and client satisfaction by leading strategic energy consulting initiatives while developing key client relationships and delivering excellence in service and solutions across the Energy P...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $120K *

Join a team that's transforming healthcare through innovative Epic solutions. Utilize your expertise to guide clients, enhance systems, and deliver impactful results in a collaborative environment tha...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $130K *

Unlock the potential of customer experience by transforming feedback into actionable insights. Collaborate with stakeholders to drive strategic initiatives that enhance satisfaction and inform executi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$132K - $185K *

Unlock potential by leading the development and execution of strategic B2B integrations. Collaborate with cross-functional teams to streamline product management and enhance customer experience throug...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $166K *

Take ownership of strategic technology alliances, driving growth and integrations that create market opportunities. Collaborate across teams to execute joint plans that enhance partner relationships a...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$115K - $165K *

Lead the charge in driving Professional Services sales and client success, managing comprehensive service delivery while achieving revenue and margin goals across diverse accounts in the US and collab...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Unlock potential by driving strategic account management initiatives that enhance customer experience and foster strong relationships. Lead a dynamic team to deliver valuable insights and solutions wh...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$290K - $436K *

Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$72K - $116K *

Oversee project delivery from conception to completion, ensuring timely execution, budget adherence, and quality standards. Lead diverse teams, manage resources, and foster stakeholder communication f...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Champion strategic growth and relationship management for high-value client accounts, ensuring satisfaction and identifying opportunities for upselling and cross-selling to enhance overall account per...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$155K - $170K *

Engage customers as advocates by leading impactful storytelling programs that drive business growth and showcase success narratives. Collaborate across teams to amplify the voices of thought leaders a...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.